Give it to me straight: how long have I got?

[superelectronic]

So finally the Hotpoint repairman has been!

Pronosis: repairable!

Downside: did not have the parts on his van. These have been ordered and now I am waiting for another appointment. Whilst it might not be a machine they commonly repair, you'd think they'd load the van with likely parts given the fault description they had from me!

Is it me or do you think 7.40am is a bit early for a repairman to pitch up? Caught me completely unawares. I did get the text they promised but with no time slot.

Anyway, I'm pretty vexed about the continued delay (admittedly mostly on my part trying to find a suitable day off).

The bloke who turned up was very pleasant though!

Oh well...I've sent my feedback.

 

[pierreandreply4]

I think its because since its an older washer i don't know what year repair tech end to keep in there trucks or shops parts for newer machines but this is just my tought in the matter but in other word congratulation on having your machine repaired and i also agree with you that 7:40 am is a bit to early repair techs should call first to set up the perfect time eater mid morning or start of the afternoon after lunch.

 

[fl1012]

Early.....

7:40am is early for a visit. It's not beyond the realms of possibility that i'd still be in bed at that time. They should've phoned ahead, ideally the night before, and checked it was okay.

Kinda agree with you about the lack of spares too, although i'd say this is pretty much normal. I always find wherever i go to get something repaired, whether it be a laptop, car or washing machine, parts always need ordering in. We just don't seem to stock anything in this Country anymore.

Whilst it would've been nice for the engineer to break the mould given your prior fault-description, i'd say a return visit is fairly normal. Least it's gonna be fixed - fair play for not scrapping the machine like so many people annoyingly do these days.

Liam

 

[pierreandreply4]

Me i think just a crazy tough the main reason pepole trash there old washing machines, and buy new one is because they are afraid of high repair cost me i know i could of had the agitator on my old 1993 inglis superb2 repaired if i wanted but sadly the washer had done its time it was already 10 years old and in 2004 bought a whirlpool duet thats laready 5 years old i am sure it will last another five years but knowing that when it reachs its 10 year life span i know that i will have to replace bought washer and dryer or maybe before its time since i have a pet but only time will say.

 

[ronhic]

Don't complain....

...that they turned up at 7:40.....

 

...complain if they DIDN'T turn up at all....

 

...and be grateful that it was early - there is little more frustrating than waiting all day for a repairperson to show knowing there are other things away from the house you need to do....

 

[superelectronic]

Service at the crack of dawn...

I've no objection to a repairman turning up very early...I just wish they'd warned me it would be that early! Looking at the text message I received, I suspect part of it was missing (cock up in the service centre I imagine). And I was in bed at 7.40am with the kitchen still in total disarray from the night before...oh the shame of it!

 

Seems it's my lot in life always to receive service personnel in some-or-other state of undress/unpreparedness based on previous experience.

 

Thankfully the early arrival meant I ended up going to work (no need for a day off after all our UK bank hols) where I had an equally frustrating day that required several drinks in the pub to get over.

 

'Til repair day II...

 

[superelectronic]

For the sake of completeness...

...I'm pleased to report Repair Day II was a success!

 

The machine now has new bearings and whirs away the manner one expects.

 

The repair itself was done in under the hour plus an extra half hour for prep/testing etc. The old bearings and spider were taken away so I have no pics of them (didn't want to get under the feet of the repairman by snapping away whilst he was working). All I can say is it looked rather chalky, though the internals of the tub really weren't bad at all given the age.

 

I've run it through a hot wash with descaler; have half a mind to repeat the application though - there are still some deposits here and there!

 

The Proline has been banished back to its corner in the hall where it ought to be.

 

In closing I'm happy to have shelled out the £135 and look forward to a few more years' washing the Hotpoint way (but not forever and a day, obviously).

 

<span style="font-size: xx-large;"><span style="font-family: times new roman,times;">* FIN *</span>
</span>

 

[pierreandreply4]

congratulation on your repair but if you went your machine to last longer this is just my own personel tought it would be better off washing in cold water this will make the machine last longer as well as prtoecting the parts but this might also be temporary as eventulaly your actual washer will be beyond repair might be a year or 2 but eventaly it will happen

 

[3beltwesty]

Why do you think washing in COLD water extends a washers ser

Most all FL washers die due to bad bearings; the water seal leaks and then the 52100 ball bearing's steel corrode like mad. The actual ball bearing life drops like mad once they are corroded.

"hot" water temperatures in washers is mild compared to a car's water pump seal; and these are only weakly die with temperature.

 

[richardc1983]

Glad to hear you got the repair done.

My Hoover A3100 is still working as a daily driver with no problems at all.

Its a little star!

 

[fl1012]

Good news.....

Glad the Hotpoint's back in full working order, Alex. Do feel abit sorry for the Proline though - it's not THAT bad, is it?! ;-)

Richard - Also glad to hear the Hoover is problem free, long may it continue. You struck gold there!

Liam

 

[superelectronic]

[The Proline]'s not THAT bad, is it?

....nothing a petrol bomb wouldnt't solve, Liam!

 

(For a more reasonable precis of the Proline W850, you may wish to refer to my archived posts...)

 

[jetcone]

OH MIKE

You are cracking me up! Yes more wine! Ta Da!

 

Me too

  Faced with a fixed up old Hottie whizzing away versus a cheap newbie on a 12 minute wash screaming its plastic pulley off, I know which I`d go for....Ohh, just got slapped for that remark, am in the Oovahhh Officionados house for the weekend..(the one with the modern Servis still in the utility..theres class for you...Coughs..Ahem..Clears Throat) 

have just been told ditch the Otpoint & wash with OOvahhh, more wine I say!!!

 

[matchboxpaul]

Hi Alex.

A bit late in the day (thanks to Internet Explorer not letting me sign in), but I can finally offer my congratulations on the WM12.

Really pleased that you proceeded with the repair and long may it give good service.

Have to say, I would have been a nervous wreck letting a stranger tinker with any New/Next or early WM Hotpoint. Would constantly be thinking 'dont break the facia, dont break the facia, be careful, BE CAREFUL' and so on.

Thank god they didnt give them side strips or lid strips, or I would have been climbing the walls! lol.

Paul