High winds and/or high humidity (i.e. its raining outside) may be a factor if the unit itseself is not defective or malfunctioning.
I found hot water is effective for defrosting.
Please note that one should not "hard-power down" power to the outdoor unit. There is a crankcase heater that keeps the oil (and refrigerant?) warm in the compressor (in cold weather), to prevent damage.
Issues may be a defective defrost timer, a "lockout" control that does NOT stop the outdoor unit's fan when defrosting or even a low refrigerant level.
Some units have an expansion valve indoors just before the indoor coil. If going bad, may contribute to such issues. If this is the case, please consider hiring a firm that does commercial applications. Many "residetnial service" guys just don't know how to deal with one.
Good luck.