Help,Duet 9300 owner here. Question

[mark40511]

I have had this Duet for about 16 months. I was on Whirlpool's website reading the online manuel about machine care and it says there is a cleaning cycle if you press a series of buttons that it sends a high volume of water through the machine to clean it. I tried the code the manuel gives and it DOESN'T work. DOes anyone know if I may be doing something wrong?

Mark

 

[jonv112]

This only applies to the Duet Sport and the most recent Duets.

 

[ebit]

Mark,
Did you try out the sequence below? It worked for some folks on the Laundryroom Forum who own the Duet 9400 and He3t. However, there was no discussion of the volume of the water used. Only that it does a good job and heats to Sanitary (~153), which I believe is a feature of the 9300.

power on
set to drain/spin
set spin speed to no spin
push prewash 4 times.

Will fill with water. Heat to 150 or so. drain and short spin.

 

[mark40511]

Unfortunately, the 9300 does not have a prewash cycle. It does have the sanitary cycle though.

 

[mark40511]

oh I forgot to ask, just curious, how much water does this put in the tub, does anyone know?

 

[zipdang]

I tried the sequence as described above on my KitchenAid Ensemble and it filled a few inches deep. I was hoping the water would come up to the window, and even though it didn't there seemed to be an adequate amount of water sloshing around nonetheless. Interestingly, the drum only rotated in one direction (clockwise), rather than reversing like it would during a normal cycle.

 

[gansky1]

Better living through chemicals!

I have the Duet w/o the heater and newfangled bobbles and buzzers but have never even felt the need to do a "cleaning" cycle. I use bleach on a few loads, but that's fairly rare in this machine but have never noticed any build-up, odors, mildew, etc. I leave the door open/ajar after using the machine and wipe out the boot folds every now and then.

My "soak" cycle fills to the bottom of the window "bubble", drains and shuts off. It's long enough 25-30 minutes and seems to be tumbling enough that clothes would really be wash-soaked thoroughly enough to select another cycle just for several deep rinses.

 

[mark40511]

I tried the above sequence but since I dont have a prewash button I used the extra rinse button and it did the same thing it said c:01 and ran for like 6 minutes and the drum rotated one way.

I think if anyone wants a deep rinse in the duet, they can just do a soak cycle, then a drain spin. I do it rarely, but it's nice to know you have it if you need.