Help me Make an Informed Decision re: a Washing Machine

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Narrowing our options...Would an LG FL work?

Checking back in with the latest updates. Sorry, this is a lot:

1) I called Synergy Appliance in Grand Rapids. Their larger capacity refurb direct drives cost around $425-$525 (we'd likely be looking at the upper-end number). Transportation expenses would be an extra $150-$175 (we'd probably get a $10 credit for them taking our old Kenmore). So, that would bring our total expense to around $650-$700, not counting the gas money and time associated with making an initial road trip to Grand Rapids.

2) I visited a reputable, small-town appliance store. I looked at the 2018 Speed Queens and we discussed them at length. The owners have a 2018 TR7 that replaced a long-running LG front-loader. They said their old LG was much better for large capacity loads, but that the new Speed Queen cleans better. One of them works with pottery, and she told me that she routinely puts clay-soiled clothes into the machine on heavy-duty and that they come out clean. She said they fully recommend it over all other TL models they sell. *Shrug* Who knows.

3) Also still up for consideration is the Maytag MVWB766 (this is the commercial, better-warrantied version of MVWB765). Good looks. Nice capacity, but another suspect agi-pellar and questionable quality. If it washed well and lasted several years, this would be my top choice.

4) I haven't really considered Fisher Paykel. Thoughts on their TL with agitator? Not sure how difficult it is to find service though, and some reports indicate the only hot water they use is on an allergen cycle.

5) I'm giving another hard look at the LG WM3770 FL model. I took measurements of our available laundry room space: 64" long from entry door to window wall; 66" width from side wall behind washer/dryer, to outside edge of counter top where the cabinets and laundry sink are; 32" is the depth of the alcove where the washer/dryer sit (and that is if you include door molding); 52.5" from floor to the bottom of our wall-mount cabinets which sit above the washer and dryer. The LG has a 51" depth with its door open, so if you assume it is about 5" out from the wall, that leaves 10" of space between the open door and the counter top. I suppose it's doable if I'm standing off to the side when opening the door? But I'd want a pedestal, because they sit too low otherwise. The pedestal is 13.6", which would put the machine at 52.3" high. So it might fit under our cabinets. Barely. But even if we squeeze these things into our laundry room, I'd no longer have floor space for an air-drying rack (because of the door swing), but could probably mount one over the counter. It's just a lot to think about, and then I worry about warranty and customer service if the LG develops problems. The FL's have so many bells and whistles and I prefer functional simplicity. If $ and space were no issue, I'd be all over Miele.

In summary, we can:

a) Spend a lot of time and moderate expense to buy a used, quality refurb TL machine;
b) Buy a Speed Queen for more expense, great build quality and warranty, good local customer service, but less-than-ideal washing and smallish capacity;
c) Buy a commercial-warrantied Maytag for more expense, good customer service, good capacity, but questionable quality and washing ability, noisier, etc.
d) Cram LG front-loaders into our tiny laundry room for significant expense, enjoy great capacity but hope it works for a good while, because service/warranty could be challenging.

What would you do? I'm not excited to spend money on any of these options, but we need to figure something out. Remember, we are on a septic system, so water hogs without adjustable water levels are not an option. Thanks everyone. Sorry to type a book.
 
 
<blockquote>$425 to $525 for a refurbed direct-drive.</blockquote> Oh my.  Is that for only a washer, or a washer & dryer pair?  I have a 1999 Kenmore 90 for sale at $325 that is rebuilt with a new tub support (centerpost & bearings), spin drive (shaft, brake & clutch), refurbed transmission (agitator shaft, spin gear & neutral drain parts, fresh oil).  Only one inquiry in 6 months.  I also have a 2003 Whirlpool that's similarly refurbed that I haven't yet tried to sell.

Regards to F&P, do you mean new or used?  Anyway, the agitator model runs a full-hot fill (or warm) on the Allergy cycle.  The other cycles fill with the selected temperature only for a pretreatment phase which sprays a concentrated detergent solution over the load for a few mins, then adds cold water (without draining the pretreat solution) for the agitated wash period.  They have auto-sensing water level and five manual choices (auto-sense selects one of the five).  Low is just up to the bottom agitator fins, high is to top of the tub.  Here's a YouTube channel with several videos of a current-model agitator F&P running various cycles and loads.  JoeyPete

Frontloaders are, of course, the best choice for water conservation.
 
What would you do?

If those were my options I'd go to the refurb place and bargain hard on one of their used DD machines and be ready to walk if I couldn't get a healthy discount. But I'm a cheap skate on stuff like that.

However, don't tell them where you drove from or you'll lose negotiation leverage.

Think about it, they probably get them for free, select the best ones needing the least work, put a low level employee to clean them up, then sell at a premium price, almost all of which is pure profit. There is room to haggle price, unlike new machines were margins are razor thin.

That would at least check off a few of your boxes.
 
Dadoes and Good-shepherd

Those prices are just for the washer. Per Eugene of Lorraine, the owner does top-notch work on his refurbs, but yeah. It's a bit of money. Also, our time is money.

I am not against bargaining at all, but the idea of spending a day driving to Grand Rapids, attempting to bargain, and possibly just turning around and going back home, having wasted gas and valuable time, is not appealing to me. But I hear you good-shepherd. That would be the ideal option.

Dadoes - I'm referring to new F&P. There seems to be a loyal following of people who have had their washers for a long time, but I'm not sure how current models rate.

Good-shepherd - I saw that Craig's List ad a couple of days ago, but it looks suspicious to me. Those are clearly brand-new machines, but someone says they are 2-3 years old. I'm cautious when it comes to CL. And since they are in Grand Rapids, transportation would still need to be factored in. We have a truck, but properly hauling, loading/unloading washing machines is not that simple, right? It would just be my husband and I doing the lifting.

I know others on here can commiserate, but this whole experience is just so ridiculous. I sometimes think we need to become impulse buyers and not read up on anything, because ignorance just might be bliss, lol. But it's against my analytical nature.
 
Speed Queen- but it looks suspicious to me

Just e-mail and ask some simple questions like: Did you buy them new, is the dryer gas or electric? (ad didn't specify). etc.

Flakey Craigslist sellers are usually easy to weed out in an e-mail or two.

Could be a situation where they moved into a new place and have their own machines or the wife wants front loaders and they really don't know much about them and just want them gone.
 
I'd opt for the LG FL as I previously mentioned, and others have posted.  The operation can be as simple as you like or use some options if need be occasionally. How does the dryer vent?  If it's possible to side vent you may be able to get the machines closer than 5" from the wall. If I recall the LG can side vent. Just a thought.

 

If you can post some pictures.
 
Think I've made a decision

After a lot of measuring, and measuring again, I think we're going to take the plunge and go with the LG FL's. I just can't find a TL that suits our needs and is worthy of the price.

It will be a really tight fit, but I confirmed that we actually have 52 3/4" from bottom of cabinets to the floor. So the LG 3770 washer and a same-sized dryer on pedestals, should just barely squeeze in. My understanding is top venting isn't necessary on these models, and there will be some space between the units and along the sides, so I think airflow will be adequate. Space in front of the washer and dryer won't be ideal, but I think we can get used to it. The door-clearance issue might not be as much of a concern as I thought it would. And I've decided nothing exists that will be ideal in our laundry room. At least this way, we get the functionality of a larger washer, turbo (fast wash) option, and less water in the septic system.

It's going to cost a lot more than we anticipated, since we weren't going to replace our dryer. But a larger dryer would probably be helpful since wash size will be increasing. And hopefully we can sell our old dryer on CL.

The real clincher is that Costco (of which we are members) is selling the LG3770/DLEX3570V duo, with pedestals, for a great price. Buying from Costco gives us a two-year manufacturer's warranty, and if we pay with our Costco Visa card, we get an additional two-year equivalent warranty, for four years parts and labor coverage. I'm still debating paying an extra $200 for the three-year SquareTrade warranty offered through Costco. If we did that, I confirmed the benefits would stack for seven years. Normally I don't think extended warranties are a good value, but seven years parts and labor sounds pretty good. And even if we paid for the warranty, it's still a few hundred dollars less for the full set than buying anywhere else without the warranty.

On that note, I really, really wanted to do business with the small appliance store I visited. If the price was only $50-$100 different, I still would have. But the savings of a few hundred dollars, coupled with the extensive warranties, can't be beat. And I did confirm that we have vendors who service LG in my area, so that's important, because I've read it can be an issue for some.

Fingers crossed this all works out. I haven't placed my order yet, but likely will by the end of the day. It may take a few weeks, but I'll post a photo when all is said and done. Thanks everyone for giving me good information to consider. If you have any final suggestions or noteworthy comments, by all means, let me know!
 
Did you ask the local dealer if they’re willing to price match? The ones around here are always willing to match the lowest price, especially if it’s a big box store.
 
Several of our neighbors had their washers and dishwashers draining out onto their yards.  But, a septic guy once told us that septic tanks need water and washing machine water is no problem for a septic tank.  We never had any trouble out of ours in the 26 years we had it before the city installed sewer system.  And we had a dishwasher and disposal.
 
GusHerb

I did not ask - only because the savings was already about $500, and I knew they wouldn't be able to match the comprehensive parts and labor warranty coverage that also come with buying from Costco (four years, because I opted not to buy the additional three-year coverage). By using my Costco credit card, we get a lot of points for cash back, which offsets the cost even further.

Now, I may regret this decision if we end up with the less-than-stellar install issues associated with big-box appliance sales. It might also take us a few weeks to receive delivery. But since our current washer still works, I'm okay with that. It's a trade off for an extra $500+ in pocket.

On an unrelated note, I opted out of buying the pedestals, because the savings on those was negligible, and paying an extra $500 for them seems ridiculous. If my back complains too much, we can always buy those later or perhaps build a platform. This way, I won't be so stressed about fitting the new appliances in with a hairs-width of clearance to spare. Obviously, I've made some concessions throughout this process. :)
 
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Pedestals can be found on Craigslist for a massive discount the new price.
They don’t really wear out, and they don’t have to color match each other or the washer/dryer they’re under. I like to have the machines lower and use the top as a work surface, can’t do that with pedestals.

If they added anything to the new machines they probably also took something away that will be missed.
Look at the unrelenting overall decline in materials and longevity of laundry appliances in general.
The grey will look much better than white imo, and the newer ones only are available in white at this point.

What is “turbo wash” called on the Kenmore version?
 
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