Not necessarily because of its performance. I'd prefer that it used a bit more water for rinsing, but other than that, the results are fine. No, it's the quality and design of the parts that is starting to anger me. First it was the drain pump, with its horrible loud buzzing racket that it made, and after having not two but THREE new pumps put on the thing, I've decided to tune it out. There is now a cut square of excess carpet from when the house was being built put under it to muffle the sound being echoed off the stone tile floors, and some insulation foam wedged under the front edge just to help the noise. That I can deal with as long as it drains properly and doesn't burn out for a long time despite a sound that makes me think that SOMETHING is rubbing or vibrating against something else that isn't supposed to be.
To add to that, I had started a load of darks, what this machine would consider a medium load, and I was in the kitchen when I heard what sounded like someone knocking rhythmically on a wooden desk. I thought it was my boyfriend because he was in the office, which is next to the laundry room, and when I walked in I realized it was the WASHER. I stood and watched as it was in the sensing/pretreating phase, and the tub began speeding up, with a sound that was like someone thumping thick hollow plastic, until it got up to a certain speed and the sound went away. I stopped it and hand turned the tub and it would "thump" at the same position every time, sometimes making smaller pops in addition to the big pop at around the 5 o'clock position. I started it again to see what it would do, and the sound went away for a time. The the agitation started, and I could hear that same popping; not the thud that these inverter drives make when switching direction, no, it's like a pop mid-stroke coming from underneath the washer that happens intermittently. I stopped it and reached down to manually turn the agitator and it's something within the drive system because at that point the tub is floating and completely disengaged.
What's strange is that you'll hear it loudly sometimes, sometimes quietly, and sometimes not at all, and once it reaches a certain speed it goes away. It can spin full speed without a single noise. It's not until it slows down to a stop that you can hear a knock-knock-knocking towards the end of the spindown. I took the agitator out last night to make sure nothing had gotten jammed underneath or in the bearing that locks the tub in place, and everything was clean. I've even run the machine through three clean cycles to make sure nothing is between the tubs, but everything is spotless underneath. The motor and pumps are all rock solid and tight, and I can't find a single thing that would be loose or rattling.
I'm at the point of just wanting the machine returned and putting the Whirlpool back in. I'm sure between Home Depot and Whirlpool/Maytag all I'm going to get is a "too bad, you're past the return policy" response and I'm just stuck with it. I can be a perfectionist with things, because I expect my appliances and machines to work as they were intended, and I know that washers are going to make funny noises now and then, but I know good and well from all the years of my life that I have been analyzing and dissecting and attuning myself with every sound and characteristic of different motor and drive systems of washers and dishwashers, the noises that this thing is making are NOT what it should be doing. On top of that, I would have thought that while scouring user reviews on Maytag, CR, Home Depot and Lowe's, and nearly every appliance site I could think of, that these issues would have come up at least somewhere.
To add to that, I had started a load of darks, what this machine would consider a medium load, and I was in the kitchen when I heard what sounded like someone knocking rhythmically on a wooden desk. I thought it was my boyfriend because he was in the office, which is next to the laundry room, and when I walked in I realized it was the WASHER. I stood and watched as it was in the sensing/pretreating phase, and the tub began speeding up, with a sound that was like someone thumping thick hollow plastic, until it got up to a certain speed and the sound went away. I stopped it and hand turned the tub and it would "thump" at the same position every time, sometimes making smaller pops in addition to the big pop at around the 5 o'clock position. I started it again to see what it would do, and the sound went away for a time. The the agitation started, and I could hear that same popping; not the thud that these inverter drives make when switching direction, no, it's like a pop mid-stroke coming from underneath the washer that happens intermittently. I stopped it and reached down to manually turn the agitator and it's something within the drive system because at that point the tub is floating and completely disengaged.
What's strange is that you'll hear it loudly sometimes, sometimes quietly, and sometimes not at all, and once it reaches a certain speed it goes away. It can spin full speed without a single noise. It's not until it slows down to a stop that you can hear a knock-knock-knocking towards the end of the spindown. I took the agitator out last night to make sure nothing had gotten jammed underneath or in the bearing that locks the tub in place, and everything was clean. I've even run the machine through three clean cycles to make sure nothing is between the tubs, but everything is spotless underneath. The motor and pumps are all rock solid and tight, and I can't find a single thing that would be loose or rattling.
I'm at the point of just wanting the machine returned and putting the Whirlpool back in. I'm sure between Home Depot and Whirlpool/Maytag all I'm going to get is a "too bad, you're past the return policy" response and I'm just stuck with it. I can be a perfectionist with things, because I expect my appliances and machines to work as they were intended, and I know that washers are going to make funny noises now and then, but I know good and well from all the years of my life that I have been analyzing and dissecting and attuning myself with every sound and characteristic of different motor and drive systems of washers and dishwashers, the noises that this thing is making are NOT what it should be doing. On top of that, I would have thought that while scouring user reviews on Maytag, CR, Home Depot and Lowe's, and nearly every appliance site I could think of, that these issues would have come up at least somewhere.
