InSinkerator Dishwasher

[gadgetgary]

I have a co-worker who has a 17yr. old InSinkerator dishwasher that has gotten stuck in the rinse cycle. Basically, the machine is in great shape. I would like to advise her whether to repair the machine, or get a new dw. She thinks it is the timer and looked on line to find the timer is $150. Any insight as to what I should tell her?

Gary

P.S. I think her model is all pushbutton, no dials.

 

[toggleswitch]

absolutely ..get a new one... and have her give the old one to you....

 

[frigilux]

Up to mischief again, are we, Tog? LOL! More grist for the tell-all bio...

 

[bobbyderegis]

In Sink Erator dishwashers were KitchenAids. Definitely fix it, but if she doesnt want to, oh well, another good machine to add to the collection.

 

[gregm]

keep

that is pretty expensive for a new timer, if she knew someone handy, they could remove it and send it out to be rebuilt, or buy a rebuilt one, I am surprised, I have never heard of timer failure with those machines, if its only 17 yrs old, its probably a Whirlpool made machine, whereas KA/Hobart machines were then made by Whirlpool after 1986. They are great machines, I guess it depends on how the rest of the machine is ...........

 

[coldspot66]

Does the timer not advance out of the rinse cycle only? Is there a sani-rinse? Could be a water heating thermostat problem....I wouldn't condemn the timer just yet. If it is all pushbutton then it is a rapid advance timer...they are usually more expensive than the manual advance timers. A model # would help!!

 

[gadgetgary]

For Sale-Classic Supreme

My co-worker decided to buy a Sears new DW. I told her not to let them take the InSinkerator away. It is a Classic Supreme model, and, if it is only the timer, I think it would make a great dw since the inside is in great shape. I am in Bristol, CT. Would anyone be interested in it(for a price)?
Let me know via email.

Gary

 

[gadgetgary]

Sears 'Sucks'????

My co-worker was told (at her point of sale) that she would get someone out today(Friday) to put in the new Sears DW. She called on Wed. to confirm the exact time and was told that it would not be installed till Monday. When she told Sears that she would cancel(since she is having a party on Sunday and needed the DW, they told her that they would be there on Friday morning to install the new DW between 10& 1 p.m). Yes...you guessed it ...a no show. She waited till 1 p.m. and then marched in to her Sears store, saw her salesman and demanded her money back. He made every excuse in the book, but then agreed to refund her money. She thinks that maybe it was an omen, so, she is now going to replace the timer and hope for the best with her 17 yr. old InSinkerator.
Anyone else have issues with Sears?
A few years back, delivery damaged my entrance floor(with a SXS refrigerator) and Sears ended up paying for a new floor!

 

[Burpalator]

Several years ago, I moved into a condo with an early 80s model Kenmore dishwasher that worked fine until the timer advanced to a certain point and then stuck at that point. Sears came out and put in a new timer but didn't test it. The next time I ran it, I had the same problem. It turned out to be the heating element. The water didn't heat to the temperature required to trigger the timer to advance to the next phase of the cycle. Of course, Sears didn't give me back the old timer and refund the cost of the new one.

 

[gadgetgary]

Update

My co-worker's bf put the old timer back on.....pushed the light wash and the dw is functioning properly....just now in the dry portion of the cycle without getting stuck in rinse. She told me that the dw got stuck in the rinse portion when she pushed the Cancel button...and waited several minutes, but the DW did not advance to Off. She is afraid to use the Normal cycle now, but, I think if the dw went thru the light cycle fine, it probably will go thru the Normal cycle fine too.

 

[stainfighter]

wrote off Sears...

thier salespeople sometimes know little or nothing about the appliance you are interested in. In my experience BestBuy is even worse but that's another story... Although we love our KM/WP model 1602 Tall Tub we won't be buying from them again b/c of a similar experience. Our salesperson (interesting she is no longer there) of course promised we could select a window of time to arrange for delivery - a big fat lie. A computer calls you the night before and tells you what time the next day they will deliver and is a huge window, IRRC something like 'between 8:00 a.m. and 2:00 p.m." I didn't cancel the order but what a pain, had to wait two weeks b/c of day their computer selected to mesh with my work obligations. Now our business goes to a local dealer who kindly asked us what day works best for us to deliver our new range! And he matched Sears price without hesitation. IMHO check out your locally owned dealers. Some will give you the service that makes you want to do business with them again. We go to Sears for other things. Love them for tire service for example.

 

[cehalstead]

sear's

Sears service is a joke. My mom had problems with them in the 60's and I can see by what I read here it has not improved. And as stated earlier, the salesmen don't know beans about what they are selling. IMHO, run, don't walk, to a local appliance dealer the next time you need a new appliance. The service is great, and the prices are just as competitive. (and you won't be delivered a dented by a fork truck machine.....)

 

[Cybrvanr]

I worked for Sears for a while as a service tech in their electronics department. I also ended up working on some of the white goods appliances as well. Sears has one of the worst run service departments in the industry. It's not the fault of the techs, some of which have been there for years. It is a fault of the way it is managed. They have an automated computer system that is supposed to route calls based on the proximity to each other, to minimize travel time. Management however likes to re-arrange the service calls and re-schedule after the technicians get them and call the customers up to tell them they are on the way. If there was some reason that a return trip needed to be made...for parts or something, the original technician that ran the call rarely ever got the call for the return trip.

We rarely EVER got enough time allocated by the computer to do the job correctly. If the computer gave us less than 5 calls a day, they would re-schedule the calls for another day, and you sat at home that day, and didn't get paid! The problem was that getting 5 electronics calls done in a day was quite a chore, especially once management mettled with the computer routing system and made you end up travling over 200 miles that day! I would start the days at 6 AM, and wouldn't get home till 8PM that night sometimes

Sears also doesn't provide the technician with the proper literature to properly perform the job. We had no parts lists, schematics, assembly diagrams or anything...we were operating on blind intuition. Getting the proper tools to get the job done was a pain too.

Parts were a really bad issue. I carried around a van load of parts that were not even really needed. The parts that were needed we ended up having wait over 4-6 weeks to come in.

I only tolerated that place for about a year, and then got a job working for a professional audiovisual company. I'm now working on TV editing and studio equipment, professional sound and recording gear, as well as video confrencing systems, and even a little bit of networking non-computer devices (like white goods and robotics). It's a small local company that is a total polar opposite as Sears, and does everything right that they don't do! Stress is practially non-existant, and the customers love our work!

 

[johnb300m]

InSinkErator made dishwashers!? You gotta be kidding me. I'm a huge ISE fan and have actually been designing my own dishwashers as if ISE would sell them. I can't believe they actually did? And why'd they stop?
Please, I must have pictures and detail of an actual ISE dishwasher. This is a dream come true!

John [i'm new ]