Yeah Bob, that was my partner you were referring to above. Unlike a lot of Bay Area folks, I was not insulted by your associating me with southern California. I love LA.
I've been playing around with the cycles on my Duet washer and am generally using those that provide higher tumble speeds and am tweaking the cycle settings to provide an average wash time, appropriate water temperatures and my desired spin speed--usually the "Extra High" speed. I love hearing that thing kick into high gear on spin. I'm glad that the washer affords me the ability to customize the cycles. The matching dryer isn't quite as accommodating and only allows changes if you use the manual settings.
Bottom line is that I am more impressed with the cleaning capability of my Duet than I've been with any other washer I have ever owned. The water level may not be up to the window for fun viewing, but the machine gets the job done regardless and rinses far more thoroughly. My clothes don't smell like laundry detergent anymore! The dryer has balled up some king sized sheets but the instruction manual does advise to stop the dryer halfway through and re-distribute the load. I doubt many people do that, and I tend to set it and forget it. If stuff isn't fully dried due to balling up, I just re-arrange and then give it about 10 or 15 more minutes. Nothing new there. This is typical for any dryer I've ever owned.
Ralph