KA Perfornace Issues
First thing to check is that the dishwasher is filling to the proper level. This dishwasher is time filled. Buildup occurs on the inlet screens of the water valve overtime causing a restriction, especially under hard water conditions, and the dishwasher will underfill. Water should crest just over the filter once it stops filling. If the water level is below this height, it's underfilling and a new water valve needs to be installed. Water Valve Part# WP4171000.
Speaking of filter, you have cleaned the filter, yes? Most who never read the instruction manual or are not the original owner(s) are unaware that the filter should be cleaned after each load. Check for any calcium buildup.
Remove the upper spray arm water deliver tube in the upper rack and carefully inspect for cracks, signs of deterioration, and a loose fit. Part# 4171544.
Give the lower wash arm a good hefty spin. If it chatters, the wash arm support and/or wash arm bushing are worn. This is common at this age with heavy use and will drastically cause performance issues. Remove the wash arm and inspect the wash arm support bearing. It should be rock solid with no lateral or vertical movement. The newer wash arm supports have been redesigned for better wear characteristics. Wash Arm Support Part# 4162724. Wash Arm Part# 4161484.
The cycles in these dishwashers are FAST. They're designed for HOT water and heavily phosphated detergent that contains chlorine bleach. NO PODS, they will sudslock the machine in under 2 minutes even with rock hard water conditions. No liquids, they will leak out of the dispenser. You may squeak by with liquid in the pre wash cup but the main wash cup will be nearly empty by the time the main wash cycles begins.
The detergent cups in these are designed for powdered detergent ONLY. No enzyme based detergents in these machines, the cycles are far too short for enzymes to do their job. Until recently, Cascade Fryer Boil Out detergent was best option as this was the formula originally designed for these dishwashers using both phosphates and chlorine bleach. This formula has recently been discontinued. You will need to find a powdered detergent with chlorine bleach and add STPP in each cup.