We recently got a Kitchenaid KDI-18, but it's cleaning very poorly. The main wash detergent door doesn't open, but I think the main problem may be the wash arm support. Lots of knocking can be heard at certain times during the wash and rinse cycles, and once when we were first testing it, without the bottom rack in place, the arm was pushed completely off the support, and water came out of the bottom of the door.
I was looking at another thread here (see link), and I checked the brass ring and plastic piece on the wash arm support, and they are loose, so I'm thinking I may need a new wash arm support. Does that sound right?
www.automaticwasher.org

I was looking at another thread here (see link), and I checked the brass ring and plastic piece on the wash arm support, and they are loose, so I'm thinking I may need a new wash arm support. Does that sound right?

Vintage KitchenAid (Hobart), KDI-18
Hello all - I live in an apartment that is on the second floor of a house. The house has a lot of now vintage but then top of the line kitchen equipment, in cabinet and what not. I was researching what dishwasher I had when I found your forum. It is a vintage KitchenAid (Hobart), KDI-18 and...

