Kitchenaid KUDM25SHBL1 Foaming and Leaking

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ponchoguy

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Joined
Apr 13, 2013
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111
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NYC Suburbs
Was wondering if anyone had any insights on this. This unit is from 1999 and belongs to my sister. She recently stated it started to leak between the door and the top panel.

She's been using Sam's Club tablets and lives in New Jersey if that gives you any indea of the water content. She has been using these tabs for a few months now and previously had no problem with them.

What happened was she called me that she had a leak. I took a ride there and found the pump cover screws all loose. Tightened them up. Also, the upper bearing on the lower wash arm was virtually gone, so I ordered a new one and she put it on. Still seems kind of wobbly, but is now better.

She sent me a video of the machine spitting out foam between the door and top plate right at the middle. Now bear in mind that when she first noticed the leak, she canceled the cycle, pumped out the water and didn't use the machine for a few weeks until I came up there to check it out.

I've read about vinegar and table salt being used to help dissipate the foaming, but what's causing this and any ideas on how to rectify this?

I told her to try to get the foam out and then see if we can get to a point where we are running only water to see if we get a leak. I've told her not to replace the unit because ANY machine will leak out foaming suds---old or new.

Any ideas of what to check would be great. I'm going to have to coach her through it to do it, since I can't be there again personally for a while. I can send whatever photos (or a video if this forum supports it) that you might need.

Thanks again.
 
The only few things that cause really sudsing issues in a DW I could imagine would be rinse aid, detergent residue on pre-washed dishes or maybe a way to low water level.

Let her run the DW without anything in again (neither dishes nor detergent), and then try again with a normal load.

The rinse aid could be comming from a problem with the dispenser or if she refilled it shortly before.
A bad valve could cause low water level, and if detergent mixes with the water while the pump runs half-dry, that could wip up suds.
 
Detergent Tabs

I think she uses detergent tabs (no rinse aid liquid or anything like that), but I've been telling her first thing is to get rid of the suds first as ANY machine will leak suds...
 
Bump

Still foaming....any ideas? Hasn't had soap in it for over a month. Did the salt trick and it ran with no leaks. Tried again, and foam as shown....

ponchoguy++10-11-2015-13-55-27.jpg
 
Actually, no...

After 5 plus cycles without any detergent, any residue should be rinsed away plenty.
If there is no rinse aid used, the rinse aid tank has to be empty, and thus non could get into the wash phases.
If this problem started out of no-where, it should not be related to any water impurities and such.

My last 2 ideas: Clean out the sump&#92pump (several manuals to be found online) and maybe - if there is one - check the valve that prevents water from syphoning back into the washer after drain out. If these get stuck, usually cleaning quality gets worse and worse, but it could be - theoreticly - pulling in water with liquid dishwashing detergent from the sinks pipeing it is hooked up to.
 
I've got the same problem with my Whirlmore Ultra Wash II. I can hear the suds forming just after the dispenser drops the tab. DW doesn't do it with powder. I'm blaming it on the mighty power of the pump!
 
Foaming dishwasher

I think she got some hand dishwashing soap in the machine, it can take a long time to clear this out whenever we have a customer who's machine starts foaming we advise them to stop the dishwasher and add 1/4 cup of cooking oil, salt and vinegar do nothing.

Detergent tablets contain wedding agent and can contribute to foaming problems Low fill level could also cause foaming. It's also possible that the check valve at the drain on the pump is worn out and this allows air to be drawn back into the pump which contributes to the dishwasher making a lot of foam the check valve may need to be replaced. You can often tell if the check valve is bad by listening at the disposer or airgap While the dishwasher is washing and if you hear is sucking noise you know the airgap is shot.
 
is the kitchen aid dishwasher an he and filter model no grinder i have a kenmore elite dishwasher when purchuise in 2005 the sears clerck told us it was a kitchenaid base model sometime you need to purge the extra water with the cancel drain button and if the person use say cascade tabs those contain some dawn liquid soap or if she puts more than 1 tab that can cause suds i do not know
 
Tabs foam in my KA and MT

In my old Maytag we had foaming with Finish and Cascade.  Now that the KA is installed, I've been using gel with chlorine and it's been washing fine.  This morning and tonight I used a Walmart brand powder packet and I could hear the foam, opened the door and sure enough there it was.  A few days ago I noticed foaming with Finish in the KA too.  I guess I'll just stick with chlorine gel that was out when this KA was built...worked fine for all those years before enzymes!
 
I thought I read somewhere that the gels are bad ..

...for your machines. It thought I read they had clay or something in them that could harm your machine.

I only use powders in my older machines for the same reason. I always had foaming issues with just about any tablet I tried.
 
Foaming

My sister ran it several times (with vinegar and salt) to clear out the suds. My mother gave her a different brand of detergent tab and she ran it with a full load and no suds or leak.

We'll keep an eye on it. She had been using Finish brand previously and my brother in law went and got some tabs from Sam's Club which she used for a few months with no problems. It's possible that whoever makes the tabs for Sam's changed their formulation, who knows.

We'll monitor it and let everyone know. Perhaps a combination of the pump screws being loose and the detergent may have caused the issue. We'll see.....

Thanks!
 
I alternate between Finish and Cascade Powder

<span style="font-family: verdana, geneva;">Whatever is on sale that week and I have great results with both.  The only time I have ever had foaming was when I used a tablet.</span>
 
Thanks

I will pass that along. I'm not sure how the water differs in AR versus in NJ where she is located. I am in NYC and we are known to have "famous water" (think bagels and pizza.....).

The lower rack is a little rusty as you can see in the photos, but that is another endeavor to find a good used one.....

Thanks again.
 
Lower Rack

Anyone have a good source for this lower rack? As you can see from the photo, it's seen better days. It's expensive new and if I could find a good used one, that would work.

It's part #3381480 originally which is now superseded to W10134647.

Thanks...
 
Rack 'em up!

I have a decent rack for a KA/WP/KM tall tub that may work for you but it does have the "bull nose" in the front of the rack that fits into the indent of the door. You could take your rack to Lowes and compare it to the current production machines and see if you have enough room to try it.

Otherwise, I always see your style machines on Craigslist by the dozens and many are in great shape for reasonable prices. You may be able to pick up a whole machine and have a good a parts donor for less than the cost of a rack.
 

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