LG Front loader.. What is the consensus

[stevet]

This machine is availabe in Daytona Beach, Fl. Does anyone have any info on how well it might perform or its service record?
Of course he doesn't have the matching dryer but I can deal with that. I prefer the top mounted controls ths unit has.
Any info on it would be greatly appreciated.
Thanks
Steve

http://daytona.craigslist.org/hsh/808011591.html

 

[laundromat]

grab it!

That's the one I have at home in white and it's great! I have had it since November '07 and had no problems.IT USES VERY LITTLE WATER.Most people I have talked into getting one have been surprised and almost dissapointed in its low water usage.I found out by accident that the perma press cycle fills with more water than the others. So,I use it most of the time.I also have its matching electric dryer.It also has a 28 minute quick cycle!!!

 

[peteski50]

LG

I would be very careful and make sure you have good service in your area! My situation with LG was a complete disaster. I have posted and described my service experience with my combo. Now I have no machine and am better without it. Look up on google (lg service nightmare) - I would like to buy another combo but I am very hesitant.
Good Luck whatever you decide,
Peter

 

[sudsman]

Make sure you have a big bank account for service too.

I had 2 of them and they were service nightmares . Took more than 4 weeks to get service most of the time.. They DID do a good job of washing but I DONT like washing 1 cup of water (ok maybe a cup and half.) They never stopped leaking keep a wet vac handy..

 

[stevet]

Took the plunge!

Hope I am not sorry!
Made a deal on it and will hopefully pick it up today or tommorow. I read reviews on it and most were favorable and my best friend up in NY had one and swore by it when they first came out. I did not see any remarks about the units having leakage issues, Susdman, most of the problems seem to be with the leveling of the machine. I never had that problem with our original Neptune which we bought in 1997 and foolishly left in NY for the people who bought the house.
As far as Service goes, I have a service policy for everthing in the house with American Home Sheild which I keep primarily for the Central AC coverage but they have come out to fix my GE Profile wall oven and the local guy did a good job. They will be stuck with servicing the LG. I have heard complaints about lack of service here as well in this area. I guess I will keep my TL shredmore in the garage just in case!

As far as water usage, it seems like the machine pumpes the water thru the paddles as well as having the wash tumble thru it. Is that correct? And how much power does the heater consume?
I will let yu all know what we think of it when it gets hooked up.

 

[bajaespuma]

my two cents

My LG 2432 is the most brilliant appliance I have ever owned. I know others have had problems with LG's and I agree that, at least here in the US, service is clueless, but this machine washes, rinses and spins better than any machine I have ever seen. If you don't like that small amount of water it uses, do what I do: use the Permanent Press cycle. Also, you don't need to use expensive HE detergent except in the Sanitary Cycle. Just use 1/4 (or less) of every additive you would normally use.

 

[bajaespuma]

and

it dispenses better than any machine I've ever seen also.

 

[stevet]

In and Running!

Well, for those who know me, I can be obsessed with some things.. this was one of them! As soon as the seller called me, I told him I was jumping on I-95 and heading towards his house to get the machine. It was sitting in his garage amid the rubble of his life and looked happy to be going to a new and appreciative home. It has a little bit of wear and tear on it but nothing too bad. It isn't exactly out of the box!

Pulled out my Kenmore 70 series workhorse and hooked up the LG.

My wife couldn't wait to do a load of wash! She even helped me gently remove it from the car!
After hooking it all up,she reviewed the control panel and then she selected the Quick Cycle and delicate with slow spin speed.

That gave us a wash, 2 rinses and a spin after leveling the load out.
Clothes looked clean and used very little water. Noticeably little water.

I noticed a nozzle at the top of the door opening and I made sure i faced the tub and it seems that this pumps water when the tub is rotating.. Ken, what is this thing anyway?

So far the only complaint I have is that the drain pump is rather noisy. Is this normal or should I get a spare lined up?
I checked the drain pump filter as soon as I got it out of the minivan and it was clean as a whistle.

Also noticed some black spots on the clothes which I think came from the water hoses or from disturbing them since I saw the same stuff in the softener dispenser reservoir.
We will rewash the same load tomorrow and see what happens.
But my wife already loves it and has placed the ceremonial towel on top of it to protect the top of the cabinet. Shades of the Old Neptune! She did the same thing.
She does enjoy the picture show more than the solid door Nepune.
I will psot an update tomorrow.

One last thing.. is the door supposed to feel like it isn't closed and locked? Seems like it is loose on the bottom but it isn't leaking anything at all! Anyone have any input on this?

 

[~sudsshane]

Good Luck Steve~

You will love your LG washer and the service here in Florida. I have had my LG Front Load washer/dryer almost 2 years and have never had an issue with service.

Thankfully, I only had to call them one time and I was very pleased.

I am confident you won't regret your purchase.

 

[stevet]

Thanks 'Shane

I was at Home depot prior to picking up the machine and asked one of the appliance salespeople off the record and in the lawn mower dept what the story was with the sertvice. He said LG doesn't have a good service force of their own at least in the Palm Coast area and uses local guys for service who may or may not know what they are doing. They call LG tech support for answers and what parts to order.

Like I posted earlier, I have American Home Shield for all the appliances and A/C in the house and it will be their problem when the time comes if ever. More than likely, I will fix it myself anyway.
Maybe where you are located they have factory service or at least a servicer who has invested the time and money he needed to in order to do it right.
I am looking foward to the next loads of wash to see how it does. And the reduction in the water bill as well! We average 6-10 loads a week so that would have been about 400 or more gallons with the Kenmore and if this thing actually uses about 13 gallons a load, that is more than 75% less water usage.
I can't wait for the next water bill!

 

[appnut]

Steve, from what I've learned and researched, the pump is kinda noisy. It's funny your wife selected the quick cycle. I had meant to comment earlier, from what Todd and a couple of other people told me, the way they got a quick cycle was to eliminate most spins between the wash and rinses. Personally, because of that, I'd never use that cycle. I'd prolly select light soil on the delicate cycle The little nozzle you were asking about, that's for the recirculating spray which sprays on the clothes part of the time during the wash and supposedly thorugh the rinses too.

 

[laundromat]

The recirculating spray works to be sure the clothes are completely saturated with soapy wash or clear rinse water.the niose in your pump may be occuring from an object in your "button catcher"which protects the pump from foreign objects like coins or other things left in pockets.Place it in the spin mode and open the litle door on the left lower part of the cabinet.place a thirsty towel under and in front of he washer and unscrew he filter.If you see anything in there,remove it and put everything back together.I do this once a month and the pump stays relatively quiet.I use Gain W/bleach(1/2 scoop)and it realy does a great job!I enjoy the recirculating spray and the high spin!I also like the booster which maitains about 160 degree wash temperature.

 

[turboace]

I have an LG Tromm WM2277 and love it. It is about three years and 4 months old and I have never had any troble with it at all. It washes very well with little water and the clothes come out nearly dry since it spins so fast. It holds a lot. The only thing I find is that the washer holds so much that I usually split it into two dry loads because things come out wrinkled otherwise. No big deal since the longest the dryer ever seems to run is about 20-25 minutes tops. Every so often I drain out the pump, the appliance store told me to do that every so often to avoid build up of detergents.

I found the service manual online somewhere and have it as a pdf if you are interested, I could mail it to you. Its pretty cool, goes over everything, diagnostic mode, etc.

Oh, and I'm new here. This is my first post. Cheers!

 

[stevet]

Welcome Aboard, Andy!

Always great to see new guys joining the ranks! I would apprciate seeing that service manual, Andy. So if you don't mind, please feel free to email it to me at the email address I have listed in my profile.

It is good to hear that your machine has been trouble free. Seems like the LG's suffer from some serious issues and even worse customer service. I will post our immediate experience on just the first day in the next post.
But thanks again for the offer of the manual. It will probably come in handy.
The model we now have is WM2032HS.

 

[stevet]

Should have looked before I leapt?

Well, we installed the WM2032HS last nite when I got back home with it and ran a Quick cycle on it just to make sure it all worked and familiarize ourselves with the controls and sounds.

The washer appeared to work fine and performed somewhat differently from the Neptune we left up in NY. That being said, we enjoyed the show going on behind the glass window as well.
When we removed the clothes, there were black greasy spots on the clothes which was unnerving but I attributed them to left over fabric softener in the dispenser and or debris in the water hoses.
Just to be sure, I ran the sanitary cycle with a healthy dose of clorox bleach this morning before rewashing the spotted clothes and the machine performed flawlessly.

Then my wife decided to rewash the previous load of clothes from last night and then the machine began the cycle and then locked out with a "LE" error signifying a motor overload. Well this was a very small load of maybe 6 pairs of men's shorts and 2 Tee shirts. Hardly a heavy load.
Since I had gone out, she decided to turn off the machine and when I got home about an hour later, we tried it again and it gave us the same error on permanent press as well as normal cycle.
I unplugged the machine to clear the control board and tried it again and the same thing happened. The machine would fill and pump the water thru the window nozzle but no rotation at all. Not even on the rinse and spin cycle.

Well, after spending about a half hour reading forums which bemoanded the apparantly poor design and customer service from both LG and most bigbox stores, I certainly had buyers remorse.

I went inside and tried the machine agaion and it seemed to be perfectly fine now. It went thru the whole speed wash cycle without a hitch..no errors and the clothes came out "spotless."

So now we wait for the next load to see what happens.

Have these errors been common at all to any of you who have the LG'S? how did you clear them?
I am ready to return the machine back to the guy I got it from but I am sure he will be reluctant to take it back.
Well there is always American Home Shield!

 

[laundromat]

Not everybody here knows this but there is a way to test for any failiers using your control board.it will do a thorough test on different features and performance.You need to press two of the buttons(spin speed and soil level)together and press the power button just after and during the presure on them.The entire panel will illuminate and as you release the buttons.For each feature tested there is a pattern you need to follow and the timer dial is all you need to use now the test system is on.

1)Press it once to check the clockwise tumble and pump functions.

2)Press it twice to check the low rpm spin and drain.

3)Press it three times to check the high rpm spin and drain.

4)Press it four times to check the pre wash temp and deergent dispenser made for that cycle.

5)Press it five times to check the main wash detergent dispenser.

6)Press it six times to check the fabric softner dispenser.

7)Press it seven times to check the bleach dispenser.

8)Press it eight times to check the counter clockwise rotation and pump.

9)Press it nine times to check the water level for soak.

10)Press it ten times to check drain pump.

If you check the spin rpm and want to proceed to the next test i.e.main wash,press the timer twice AND WAIT FOR THE DRUM TO COMPLETELY STOP.It will proceed to the selected trial once the drum stops.

remember,this is a test.Be sure there are no clothes inside!!Especialy when testing the spin RPM velocity.If there are clothes inside during this specific test,you will damage the machine.The two spin tests make the drum go imediaely to either 800 or 1200 rpms within ten seconds!!!!!If there are clothes(especialy wet ones)inside,the severity of the unballanced,high spinning tub's vibration will cause permanent damage to the machine.Unlike the actual cycle that sences the tub ballance,this does not ,and will not, stop untill you press either the timer dial to set the next test procedure or the power button to completely shut the unit off.to end the test(s) just press the power button.

I hope this helps those who ,like myself,love their L.G.washers and want to learn as much as posible about them.That way,if service is ever needed,we can test the tech they send out to see if they know any more than we do about them.I actualy like the direct drive as aposed to belt drive.It is a bit quieter and less to go wrong.

CHUCK

 

[stevet]

Thanks, Chuck

This may prove to be an invaluable tool. I will play with it tomorrow and see what turns up or especially if it acts up again

 

[laundromat]

power surges

I had a couple of quirks with mine a few times but,I just unplugged it and plugged it back in.I set it on towels and it worked fine.I think it helps to unplug it occasionaly.Keep me posted ans have fun testing it out.

 

[jetcone]

Hi Andy Welcome!

Now the tough question: how can you like vintage Maytags and Front Loaders but not Bendix, Philco, Dexter, Norge or Westinghouse front loaders???

Gotcha!

I'll stand aside for the answer...

Jon