A friend who enjoys filling his house with LG reported this to me. See what you think. What I report here is hearsay, as accurately as I can recall.
After his recent move to a new home, he bought all new LG appliances including a new refrigerator. Model number unknown. This is NOT the model that makes round ice-cubes but is the same age (a recent, high-end model).
Shortly after purchase, the unit refused to make ice cubes.
First repair person brought a bunch of ice-maker parts. No fix.
Second repair person did more ice-maker repairs. No fix. Ice maker is DOA. Fridge and freezer work well, but no ice at all.
A new repair shop was dispatched. He walked in the door and essentially stated, “I know what is wrong with it, the part is in the truck. I don’t even have to look at the unit.”
“So what is wrong?” My poor friend says.
“ The condenser is too small. Fixed four of them this week. LG has a new, larger condenser for these refrigerators. Because of the small condenser, the freezer is just a little bit too warm and the ice-maker will not make ice-cubes.”
And so the repair-person installed a new, larger condenser. <sorry for the mis-spelling of CONDENSOR, the horrid spell-check is wreaking havoc>
With the new CONDENSOR, the refrigerator now makes ice-cubes.
Q: Have you heard of such a thing?
My dear friend added that there is no “recall” but that LG is aware of the symptom and is repairing them with new, larger CONDENSOR as needed.
And so, I fully believe what was told to me, but I do have some opinions on the matter- but I’d rather hear your comments first.
After his recent move to a new home, he bought all new LG appliances including a new refrigerator. Model number unknown. This is NOT the model that makes round ice-cubes but is the same age (a recent, high-end model).
Shortly after purchase, the unit refused to make ice cubes.
First repair person brought a bunch of ice-maker parts. No fix.
Second repair person did more ice-maker repairs. No fix. Ice maker is DOA. Fridge and freezer work well, but no ice at all.
A new repair shop was dispatched. He walked in the door and essentially stated, “I know what is wrong with it, the part is in the truck. I don’t even have to look at the unit.”
“So what is wrong?” My poor friend says.
“ The condenser is too small. Fixed four of them this week. LG has a new, larger condenser for these refrigerators. Because of the small condenser, the freezer is just a little bit too warm and the ice-maker will not make ice-cubes.”
And so the repair-person installed a new, larger condenser. <sorry for the mis-spelling of CONDENSOR, the horrid spell-check is wreaking havoc>
With the new CONDENSOR, the refrigerator now makes ice-cubes.
Q: Have you heard of such a thing?
My dear friend added that there is no “recall” but that LG is aware of the symptom and is repairing them with new, larger CONDENSOR as needed.
And so, I fully believe what was told to me, but I do have some opinions on the matter- but I’d rather hear your comments first.
