LG washer problems... already! Not sure wtd.

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You do realize there is absolutely no way on god’s green earth, to ever under any circumstances at all whatsoever, return a Speed Queen washer or dryer?
once delivered they are yours forever no matter what happens. They will repair as needed under waranty, but NO REFUNDS or REPLACEMENT machines, PERIOD.
Just sayin’...some people should probably shop where returning a faulty or troubled appliances is doable.
i suspect you are such a customer. Stear clear of SQ, the risk is too great.
 
Ahhh thanks you guys. Yeah I'm a tough customer and that tidbit about SQ sales being final is scary! Though in my past I've only ever returned one Kenmore refrigerator due to loud, I mean loud popping all night and flakes of sediment in the water line... neither of which multiple service tech visits could remedy.

Thanks for all the votes. I'm trying to take my time per Eddie above! But I really do appreciate all the comments and anecdotes. And fyi just noticed a small puddle of water under the front of the LG.
 
Returning A Speed Queen Washer Or Dryer

Like ALL MANUFACTURES it is up to the dealer, we would take back a SQ if it couldn't be repaired quickly and conveniently for one of our customers.

 

However after nearly a thousand SQ laundry appliances sold over the last decade we have never even had to consider taking one back.

 

John L.
 
I second to any WP built front load. I owned an WFW72HEDW (updated model: WFW75HEFW). I owned that washer for 3 years and it never experienced any problems where it needed parts replaced. The washer was straight forward and could clean anything I threw at it. We left it behind when it reached 3 years old because we moved. One thing is however, make sure you have enough depth for a WP built front load to fit.

At our current house, we were planning to get a Maytag Maxima (WP built) 5500, however it was just too deep to fit into the laundry space, so we ended up getting the LG 4370 pair, since that's the only front load set that could fit comfortably into the room.
 
Melissa, what if you added a gallon of water to the dry clothes when you load the washer to trick it into thinking its a heavier load and maybe get more water in the cycles. Would that help?....since the turbo sprayers are not working. Would think it would be worth a try.

Barry
 
My LG 3570 did indeed come with rubber water intake hoses and they are mentioned as included accessories in the 3570 use and care manual. Maybe they are not provided anymore, but they were included with the machine two years ago when I bought mine at BB.

From page 8 of the LG manual

Included Accessories:
Hot/cold water hoses
Non-skid pads
Caps for covering shipping bolt holes
Wrench
Tie strap
Elbow bracket
(for securing drain
 
Speed queen

Like John said, it is up to the dealer. When I was a dealer, I remember delivering an 8 series top loader and it was doa. I replaced it the next day. I had another lady that swore her washer was “vibrating” weird. After one warranty service, I couldn’t find anything wrong (because nothing was wrong) I picked it up and brought her another. She’s been happy since.

A lot of sq dealers are in it for the almighty dollar and could give two shi*s about your laundry. The margins are better on speed queens

You should consider putting your lg through test mode and see what’s going on. You may just have a clogged valve or perhaps the inlet valve is defective.



 
I will consider the speed queen stacker. I’m nervous because there are some bad reviews where it sounds like SQ did not treat the customer well... but I am looking at it hard. Would you consider buying one of the few stand-alone FL to be shipped or would you get the stacker locally?

I liked the look of the Electrolux 317 because it looks simple. Less to go wrong. My only hesitation is that I wouldn’t be able to access the filter to clean it out myself.

Right now the 317 and the 4.3cf Maytag FL and the BOL whirlpool FL are all about $700 at the big box stores. Seems like people here do like their MT and WP front loaders. But none of these have an easily accessed filter.

I also like the MT top loader w agitator w a bigger 4.2 or so tub.

I am just saying away from the sprayers and special cycles.

I’m out this morning but am going to run that error check on the LG when I get home. I wonder why the CSR didn’t suggest it.
 
If you go with an ELux, I'd highly recomend to go with the 517/527 or 617/627. Anything below that has no built in heater which is one of the big things that make a FL so much suoperior.

As to "less to go wrong": Yes, the more up there models do have some adittional parts (heater and an adittional pump), but the main parts that do commonly fail (PCBs) are the same.
Replacing a heater or a pump is an easy DIY job with parts often 60$ or less.

As to "simple": The ELux UI is the same across all machines, and wheather there are 4 or 5 lights above a button isn't majorly different.

As to filters: Neither ELux nor WP built machines nor the SQ nor most TLs have acessible pumps.
 
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Understand NONE of the people here saying you should go ahead and buy a SQ machine
WILL GIVE YOU ONE THIN DIME if things don’t work out and you are stuck (like me) with machines you don’t trust.
One will tell you BS crap about: “never having seen an SQ fail, must be user error blah blah blah”...only to have a hen house of egg on his face AFTER we now know that front load SQ machines were marketed with a design manaufacturing defect...and still no apology for their snide cluelessness. I am not waiting for such common decency, but I won’t sit idly by and let it happen again.
People here should put their money where their mouth is if they recommend THIS individual buy a SQ machine...and be prepared to pony up the dough if things don’t work out and she can’t return, replace, or get a refund.
But we all know that won’t happen so be careful what you post.

All new SQ buy recommendations should contain the proviso that the company does not —as a general rule— replace or refund...you are completely at the mercy of the dealer and their judgement regarding washing your, “dog beds and riding gear”...it likely will not be favorable.
[this post was last edited: 8/3/2018-16:10]
 
I also like the MT top loader w agitator w a bigger 4.2 or

so tub.

Melissa, I suggest you read the reviews on this machine. I just gave them a glance last night and many people state they have been unhappy with the long cycle times, and other issues with this machine,like poor extraction. I personally wouldn’t touch it.

If you are concerned about the capacity of the smaller 3.8 cu ft. Centennial or the 3.5 cu. Commercial MT TL’s, you should know that they really hold a lot. I can easily fit an entire large filled 2 bushel size laundry basket full of mixed items into one load, and they all come out perfectly clean and well rinsed in 50-60 mins depending upon the soil level selected and whether you select a presoak. And as I said before, I can wash two king pillows at once, or a king comforter’bedspread with no problem. But I would stay away from that extra large capacity MT TL.

I did laundry yesterday, had two full basket, could have easily only done two loads, but since I sort my loads, I did three medium sized loads. All washed, dried and folded in three hours. With the long cycle times on the LG FL 3170 that the MT replaced, I would have been looking at 5 hours.

Eddie
 
Did you try cleaning the sump filter?

Maybe something was intermittently blocking the recirculation pump... fluff/lint, dog hair, sweetie wrappers, coins...
 
I'd personally only consider a front loader that has a built-in heater.

Before you go through returning the LG, try running the test cycle and swapping out those stainless steel hoses. You might also want to look at the inlet screens of the LG where the hoses attach to the machine to make sure they didn't inadvertently get clogged during installation (once the new hoses were attached to the shutoff valves, they should have been flushed).

Multiple sources state LG is among the most reliable washer brands.
 
OK. I appreciate it. I ran the test cycle. No problem error codes at all. I could not tell if the recirc sprayers were both functioning but I am pretty sure at least one of them was! Darn smoke colored window. I do not have other hoses to change to right now. I will check the filter and unscrew the hoses just to see if there's anything.
 
 
Stainless/braided-jacket supply hoses are not a point of concern unless they have some sort of embedded flood-prevention device.  However, there are hoses (check what's available at your various local sources) that have a larger internal diameter that may provide less restriction on flow rate ... depending on what sort of restriction is built-in to the machine's inlet valves that would trump the hoses.
 
I've never faced the mountains of laundry this women has.

 

As much as I like my front loader I have to admit that my old direct-drive top loader was fast.  There's very good water pressure in my house and that TL filled quickly.  It could do a load in 30-35 minutes.

 

That machine and two dryers could get a lot of laundry done in a short amount of time.
 
The direct drive top loaders I wanted on Craigslist have sold. So what machine would that be today? I’m assuming either the Maytag professional or the Maytag centennial. GE top loaders seem to get good reviews but aren’t mentioned here. And water would be tap-hot but that doesn’t seem to be a concern in the top loaders.
 
meldew have you considered the option of a vintage washer dryer set that's an inglis washer dryer from 1993 inglis royal100 and maybe you shloud look maybe your area have stores that sell older appliances and if you look on craiglist in your area you might find some for sale that are still in great working condition

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It's a shame the LG failed to live up to expectations, and that their helpline was half-arsed.

I think you should be looking a machines that are built a lot closer to home (forget Korea's LG and Samsung brands). Go for a machine that's made somewhere in the Americas.

Based on other users' less than glowing reports (i.e. hassle), be very wary of Speed Queen.

I have to say that a domestic washing machine probably won't last terribly long with your mountains of laundry. Perhaps you should consider a commercial model?
 

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