LG washer problems... already! Not sure wtd.

[pierreandreply4]

whirlpool

@meldew have you considered the whirlpool top load with a wash plate and also if you have to treat stains this washer also has a built in faucet if you need to pre-treat stains or if needed here the link it also has a 5.5 capacity size also included a pic of the washer as well as the link

https://www.whirlpool.ca/en_ca/laun...-load-washer-with-water-faucet.wtw7500gw.html

 

[combo52]

Best AW Ever Available For Home Use Anywhere In The World

Most durable, longest lived, easiest to service and repair, least expensive to own over its 25-50 year expected life, longest parts and labor warranty,

 

Is A Speed Queen Front Load Washer.

 

[ Note SQ FLers do have easy drain trap access by just remove two very accessible screws on the lower panel and lifting the entire lower panel off, overall it is much easier than working through a little door that other machines have ]

 

John L.

 

[henene4]

*laughs loudly in disagreement*

Anywhere in the world? Ever?

Sure thing! Miele Professional dosen't exist, no, neither does VZug, nor Miele home, nah, none of these!

And needing a screwdriver and potentially voiding your warranty is SO MUCH BETTER then just flapping something open and twisting! Of course!

That's something a fanboy says, and everybody with some common sense knows that this absolute bullshit said by biased and not objective people.

If they were to last 25 years for 1500$, SQ and every manufacturer would be broke soon.
That's not how companys work.

There have been several cases on here where people had serious issues with both their TLs and FLs.
There have been several reports of their equipment failing in a commercial enviroment pretty soon.

Think about it: combo52 is a sales and repair person. Why would he recomend you spending money on something that - according to him - would make BOTH his occupations basicly a dead buisness?

 

[meldew]

Pierre, I have not looked at a wash plate agitator... mainly because all I hear here is criticism of them. I had the first edition whirlpool Cabrio I believe it was and it wasn't great. Left a lot of dirt on clothes and tangled long pants badly. I'm sure they've come a ways since then though.

 

[meldew]

I did a load last night an turbo worked nicely. I was rethinking keeping it, but today, not so much, just dribbling from the nozzles. I hate to send back a working machine so I keep testing it. But my DH thinks we should start over even if it's the same model. He's nervous this is a sign of larger things to come with this particular one.

I haven't drained the filter yet. But I've had it just a week tonight and it hasn't gotten excessive use.

 

[meldew]

I forgot why I came here - to ask a question!

Why no comments about whirlpool commercial front loaders or Bosch front loaders? Other than drum size and lack of heater.

 

[ea56]

Send it back! Trust your instincts! If a brand new washer doesn’t perform as its supposed to right out of the box, its not going to get any better with time.

And I completly disagree with all the suggestions to change hoses, clean filters, ect. Its only been used for a few loads, the filter shouldn’t need cleaning yet, unless you washed something that disintegrated and clogged the filter. And if the hoses are just plain braided SS, without flood stop protectors, this wouldn’t be an issue either. If you start out by excepting “work arounds” with this machine from the beginning, it will only get worse.

And did I read correctly in previous posts, but didn’t you already have an LG in the past that you weren't happy with? Fool me once shame on you, fool me twice, shame on me. And this isn’t meant to be critical of you Melissa, I’ve made the same mistake myself in my life, and I hate to admit, more than once, until I finally learned my lesson! The same goes for the SQ, you didn’t like that machine, and fortunately were able to sell it. The next time you may not be so lucky if you don’t like it.

You have a dealer that is willing to take it back, take them up on their fair offer. And, it would be best to do an exchange for different brand with this dealer, to honor their fair treament to you as a customer. You’ll get a much better deal in the end. They clearly want you to be a satisfied customer, give them the chance the make this happen.

Just my two cents worth.
Eddie

 

[rp2813]

Ditto what Eddie said.  This machine is destined to be a lemon, but I think lemon laws only apply to cars and trucks.

 

Korean machines have a reputation for lousy service and parts availability.  You want to buy a machine that, if it needs parts or service, there is virtually no wait for either.  You can't afford the down time involved if a Korean machine has problems.  Look at it this way:  Sears hasn't exactly been a hotbed of wise decision making in recent years, and they abandoned Whirlpool as manufacturer of their Kenmore washers and went with the Koreans.  Don't be like Sears. 

 

A commercial machine might be best for your situation.  I've seen used ones on CL and posted here in the SS forum.  You'll have to sacrifice looks in favor of longevity, though.

 

A Miele designed for home use would likely be as costly if not more expensive than a SQ front loader.   I can't justify the cost of either one for my needs, but for yours, they make more sense and would last far longer than other makes.  Considering what your loads can consist of, the easy filter access of a Miele is a plus, although if you don't have to do it all that often, the SQ wouldn't be terrible.  I considered a Bosch Nexxt pair when I was shopping for FL machines about ten years ago, but reviews weren't overwhelmingly positive, and capacity wasn't the greatest either.  The clincher was when another member here said the doors were reminiscent of toilet seats.  Not something you want to have staring back at you from your exposed laundry area.

 

Although Jim stated above that a washer and two dryers can make processing laundry move along nicely,  I think you should try to figure out how to work in an old-school machine like a pre-1987 large tub Maytag for the animal laundry and a new FL or Whirlpool-built Maytag like Eddie's for household items.  True Maytags from the '80s and earlier are still in widespread use across the country, and many of them have required little or no service in all of those years.  If you get a nice one from a vacation rental or some other low-use situation, you'll have a machine that you can't kill.  Take your time and wait for something like that to come up for your second machine.  I can throw anything at my back-up Maytag and it will process the load in commanding fashion.   Such a machine also offers the option for a true soak for as long as you need it to.  Just shut the thing off and let things sit in a full tub of truly hot water.

 

As for your household laundry, a matched set is nice to look at, but in the end, you just need the best machines for their respective jobs.

 

[brisnat81]

Hi Melissa,

John is right, the speed queens will last forever. However, unless your hot water tank is set to 140-150, and is right near the machine, you will only ever get warm washes with the speed queen FL.

Because it has no heater, the maximum temp it can get to is whatever your tank is set to. That assumes though that your tank is close to the machines and there isn’t a lot of cold water in the pipes when it starts to fill.

Then the metal in the machine will also absorb the heat from the water, further lowering the temperature. You seem to have plenty of kids, so I assume your hot water temp is turned down to 120-130 for safety? If so, With the speed queen, you will struggle to get a wash temp greater than 100-110.

Just something else to keep in mind as part of your selection.

Cheers

Nathan

 

[meldew]

commercial

I don't see anything on my local CL, but if I go to Atlanta there is a dealer that carries Asko, Miele, F&P FL, euro style smaller ELux and WP.... some have heaters, most don't. All are smaller capacity from a quick glance, though some say they hold a large weight of laundry.

No prices listed tho yikes

 

[meldew]

Yes my water heater is 120 rn, and in the basement.

 

[rp2813]

You need a minimum water heater setting of 120 in order for heaters in clothes washers and dish washers to be effective.

 

I think you could get away with setting your heater at 130, which still isn't scalding hot.  With the heater in the basement, and if you don't have a sink near the washer to purge the hot water line first, the 120 setting won't provide you with a very hot wash.

 

[littlegreeny]

What about something like this:

https://www.bestbuy.com/site/whirlp...-loading-washer-white/5596306.p?skuId=5596306

Or this:

https://www.bestbuy.com/site/maytag...-loading-washer-white/4978236.p?skuId=4978236

Both have plenty of cycles, built in heaters, sanitize cycles, quick wash cycles and large capacity for your family.

 

[mattl]

Meldew, please, do not even consider any wash plate machine, every style has some proponents here, the SQ group shout the loudest, but I'd never have either in my home.  I firmly believe wash plate machines were designed to placate those that wanted a top loader, but manufactures needed to meet energy requirements.  So the end result is  half baked machine.  I think the best of the bunch is something like the Maytag agi-peller, it at least attempts to move the clothes down rather than swishing them around.  I would not consider any FL machine that did not have a heater built in, SQ does not, as has been mentioned.

 

In your situation I'd opt to just exchange the LG for the same machine.

 

[rolls_rapide]

Exchange the machine for something else. Stick to your guns and reject it.

The reason I said to check the pump filter, was because with my current machine, I have experienced clogged recirculation jets - twice recently - caused by cotton lint and fluff being shed from towels. No error code, but the filter had a nice layer of threads and oose, which had partly made it through the pump to the jets themselves, blocking them.

A previous machine of mine was washing new cotton, rubber-backed bathroom mats. The amount of fluff shed was unbelievable - and clogged the drain pump. In this case drainage was prevented and threw up an error code.

 

[combo52]

Heaters In FL Washers

Can be useful, BUT less than 20%  of washers in the US have them and of the people that do have them very few use them often or at all.

 

A wash temperature between about 90F and 120F is more than hot enough for good cleaning with good modern enzyme detergents, if additional whiting or disinfecting are necessary LCB can be very useful. In the US and around the world almost 1/2 of people are washing in all cold tap temperature water and while I don't think this is ideal it is actually working well for most people, but in reality most clothing only needs to be washed in water that is body temperature or slightly above, especially if you are going to put the clothing in a dryer and heat the clothing to 140F+ anyway which will kill off any dust mites etc.

 

If you own a US FL washer and want a hotter wash  occasionally just set the machine for a hot wash and start it with a 1/2 dose of detergent and after 5 or 10 minutes cancel the cycle and restart the machine with additional detergent on a hot wash. Doing this will use much less electricity if you have a natural gas water heater like most US homes and as a result cause much less carbon emissions to be released in the atmosphere and give you great cleaning.

 

John L.

 

[mrboilwash]

Melissa, I`m not familiar with your LG washer and it seems rather unlikely that something you washed clogged the pump so quickly, but I would still suggest checking the pump filter because it wouldn`t surprise me if you found a foreign object that has been sitting there right from the start. Workers in factories sometimes might "lose" things like packaging materials from their lunch or whatever else in the products they produce. Like surgeons sometimes forget things in patients.

I`d rule out the steel braided hoses even if they had a mechanical shut down feature because once activated I don`t think they`d open up ever again.
You can hear water entering the machine when a cycle is started, can`t you ?

 

[foraloysius]

Dust mites can survive a 120 degrees wash and also a treatment with bleach. In order to remove dust mites from bedding you are better off with a front loader with a heater. To kill dust mites laundry should be washed at a minimum of 140 degrees for about an hour. Higher temperatures will kill them in a shorter time. That is why some American front loaders have a sanitize cycle of over 150 degrees and longer cycles. If you have someone in your household with asthma and/or a dust mite allergy, a front loader with a heater is the only way to go.

 

[pierreandreply4]

meldew

meldew have you tough before having your washer exchange to call in a service tech to have the washer check out if your washer is still on the legal warrenty you can call the store where you purchase the machine and ask them to exchange if for the same model if still available or the most recent model on the market

 

[meldew]

thanks everyone

I really do appreciate all the comments. My head is just spinning though. BB is coming to get the washer and dryer tomorrow afternoon. I'm going to hold off on ordering until they pick these up.... I'm going to repaint my laundry "cubby" and take down the cheap wire racks. Then I'll get something. The more I read the harder it is!