LG washer problems... already! Not sure wtd.

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So I had a list of wants for a new washer.
Definite want:
front load
heater
stackable
larger capacity

Preferred:
wash boost setting like Turbowash
white
clear window!
low cost
simple, don't want unneeded options
accessible drain pump

I figured that if I wasn't buying a commercial long-lasting machine, it was going to last <5 years like all the residential models. So I might as well get the least expensive one I can.

I ruled out Samsung for reliability. I liked a lot of the lower cost front loaders but most bottom of line did not include a heater. So the least expensive that met the top four criteria was the Maytag 3505. It's on sale at the big box stores right now for $699.

The only other variable I can think of if that my dryer run is fairly long - 18 feet or so with four 90 degree bends! The LG dryer I had before was passable but did get blocked about once a year. They appear to have the shortest allowable vent run length of all the commercial brands. I looked for a long vent dryer but the only ones I see are GE or top load WP/MT. Elux allows a long vent. The Maytag 3500 that matches the washer has a barely passable vent run of 27ft I think for 4 bends...

And I pray I don't clog the washer filter! Sounds like a nightmare to clean. I had to clean the LG a couple of times - money, hair/fur, trash and an SD camera card...

But hey it's a decently rated washer with a heater for $699!
 
Maxima

or Duet would be my second choice to the LG, even though I'm still leery about LG. For me personally, I keep hoping the Duet/Maytag's will be updated soon. I keep hearing they will but I feel like it's never going to happen. I'm hoping they have recirculation and drain access doors on the new ones and I will scrap the LG thought altogether. I think Maxima would be the best second choice for you, even though they don't have recirculation.

The only problem is that NONE of the Whirlpool/Maytag/Electrolux FL machines have drain access doors to check for clogs, so you better check every single last pocket for loose items before you wash like I do, or it could get in the drain. If you can do this, it should be fine. I still have managed to wash a small screwdriver and some coins that I missed, so it can still happen. Luckily they stayed in the drum. These drain access doors are deep in the machine that has to be taken apart to get to..which is SO STUPID! Other than these, I feel like they are decent machines that would probably last 5 years with the amount of laundry you do (but we never know, do we?). My Duet is almost 14 yrs old but it doesn't get used nearly as much as yours will. I feel like I'm on borrowed time with it even though it shows no signs of dying.

If you do change out for Maytag Maxima, test all the cycles. I don't like to ever use the normal cycle on these machines because I feel like it's the most stingy cycle with water. I think that's the cycle they use to determine energy efficiency since that's the cycle most people will use. But some people here say they use normal on them and it's fine.
 
There’s also all those compact/euro size/commercial style machines but they don’t all stack, they mostly don’t have heaters, and some of the dryers aren’t vented.
 
the wise choice is like what mark_wpduet is saying have a g1 whirlpool duet set 14 years of use only repairs where on the dryer dryer cleanup the first time fuse replacement second repair also with the maxima you get the load and go dispenser this means you do not have to fill with detergent everytime washer dispenser te needed amount automaticaly
 
Okay when I get home I’ll read up on it. Eyes dilated at optometrist so reading is a challenge right now!
 
I'm confused. None of the machines say Maxima or Duet. So isn't this a Maxima? Any front load Maytag? And is a Duet just any front load Whirlpool?

This has added steam I see.... Concerned about long cycles. But tbh I think I've actually learned how I should wash in a front loader. I was treating my original LG like a top loader and doing almost all quick wash cycles but with full loads of very dirty clothes. I think now, knowing about detergent amounts and cycle heat, I could be happy with the LG. I just wish it was as fast as a SQ TL.

I'd just rebuy the 3770. Maybe I will. But the dark window irritates me. I guess once I know it's working I won't want to watch it so much. But I like a clear window, or a lighted drum at least! Also I'd like a stronger dryer blower than the LG dryer was. Maybe they'll all struggle except a true long vent dryer. Looks like GE and ELux build regular dryers to long vent standards though. Whirlpool does have a basic "Duet" long vent dryer. The washer it matches doesn't appear to have a heater though...
 
HAVE BEST BUY MAKE IT RIGHT1

I own the same model of LG, and have no issues whatsoever! Make them repair it, or give you a new one. These are wonderful units. I'm sorry you have had such a negative experience. When working properly, they can do just about anything you could ask them to. LG's customer service, is like a lot of them. They read off cue cards, and if you ask something, not on the cards, they have not got a clue. I t's seems to be the way of the world.
Sad but true! Give them another chance to redeem themselves, as they are very good units when working properly! Just my 2 cents.
Hugs,

David
 
Whirlpool seems to be getting away from the name Duet.  It will be interesting to see if the new models ill have Duet or not.  Thus far, all Maytag front loaders have Maxima.  But again, after new models are announced, one will see. 

 

I know you're concerned about cycle length.  AS I've suggested before, if you know you're going to be doing a load that is going to be longer due to high heat such as Sanitary or Allergiene, use the delay wash and have it start in the middle of the night and have it timed to end about the time you will be waking up.  You end up dealing with some pretty dirty laundry.  Even for warm wash, activate the steam to make sure temperature is good and warm.  Temperatures are dumbed down. For lighter soiled things, I've been using my normal cycle for some things as I'm having to be concerned about water usage.  I always select hot for Normal as it uses relatively smaller amount of water.  It typically does a 10-15 minute wash phase on normal soil.  But by the end of the wash phase, it's pretty tepid inside.  What engages the heater to supplement and maintain temps is heavier soil levels and this allows for longer time for water to heat.  Also, engage the steam option.  With temps dumbed down, don't be afraid to select hot, especially for cycles that don't have steam as an option.  The mass of the load has a big negative impact on incoming water temperature.  And temp can drop quickly without the heater.  Some loads that may be fine, but on your dirtier loads, that may not help with thorough effective cleaning. 
 
Well

FL washers are certainly not as fast as TL - but at the same time, 5 TL washer loads = 3 FL washer loads (give or take)

Don't get me started on dryer venting. I feel your pain and I've dealt with this since I moved into my new house in 2004 where the dryer vents to the ROOF! The first few years, I had to use a leaf blower because the run would stop up with lint. To top it off, my roof has a super steep pitch and the roof cap would be clogged with lint...It was such a pain. Things would dry so fast after a good cleaning of the vent run and roof cap, but it never lasted long before it was clogged again.

I found a solution for me that is much better but probably not for most people. I had read a post on gardenweb a lady and her husband lived in a condo that had the same issues as me. She said her husband pulled the dryer out, got a paint strainer and lined the tube that connects the back of the dryer to the wall (sort of like lining a trash bag) then connected the tube to the dryer. It catches any lint that escapes the dryer lint screen (which is A LOT). Consequently, I have to get behind my dryer about every 2 to 3 weeks to clean the paint strainer (which isn't that difficult because my dryer and washer are not close together so I can get behind there pretty easily, plus the dryer isn't up against the wall. So it takes me about 5 minutes to clean it.

So with your long vent run, are you sure the vent run is clean and not obstructed with accumulated lint? Long runs tend to do that..Whoever designs homes should make sure the dryer exhaust is a short run and not through the freaking roof.
 
Thanks y'all. I'm getting bleary-eyed reading about washers lol! I watched a YouTube video last night called "don't buy this washer" about the maytag 3505 and I guess every current WP and MT FL. It was about the bearings not being replaceable - you have to replace the whole drum unit. But then I thought - I wonder if every modern FL is like that? robotic-built and less diagnosing and replacement parts. It does sound like they're 5yr disposable machines. That's so sad. I even went so far as to go online and try to cancel my 3505 order but BB said it was too late to do it online. Basically I'm buying it on price assuming it's disposable and can essentially do the same job as every other FL with a heater...

I'd just go w the LG again but I remember the LG dryer I had before seemed to struggle sometimes. I wish I knew whether a stronger blower might help. Dryer problems are such a pain but I'm going to look into the strainer idea and also an accessory duct fan.
 
vent run

I clean it from the outdoor side with one of those extendable brushes... I try to do the same from the house side with it but too many turns. I've blown it out from house side with a leaf blower. Nothing works 100% . The run is smooth metal but was put together with sheet metal screws :(((
 

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