Maytag 'Commercial' MVWP575GW Water use / long term issues

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simonoo

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Apr 1, 2020
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5
Location
Montreal
Good day all

I hope you are staying safe throughout these tough times.

I have been reading threads on here for a few months as I decide which washer and dryer set to get for the new house.

Because Speed Queen (Huebsch) is so expensive, and the TC series is hard to get in Canada, I am seriously considering the Maytag 'Commercial Grade' MVWP575GW washer and dryer set. I have read about all the potential issues but am looking for imput from owners / people who know the model.

My first question, does anybody know how many gallons of water this washer uses on an average load? I really don't want a front loader, but if it's 3 or 4 times more water, I might feel a bit wastefull.

Also, are the transmission issues widespread? I have read of 1 on here and seen a few others in online reviews. Are there any other issues owners who have had these machines for a while can share?

I am the type who doesn't think a washer should be replaced every 5 years. I am hoping to find something that will last me a while.

Thanks again.
 
Whitley can keep their new Maytag. Just a gussied up home machine, if you cant afford a Speed Queen get a used Whirlpool or Kenmore direct drive.
 
I have owned the Maytag mvwp575gw for over 18 months now.

I have owned the Maytag mvwp575gw for over 18 months now in my kid and pet friendly home. I have the service manual for the actual commercial version, which is similar. To the best of my knowledge, the following information may be helpful to you.

This washer uses about 14 gallons for the "Normal" Eco wash cycle. This cycle has three short spray rinses, which use an additional small amount of water. This cycle works great for smaller loads and quick washes for everything except delicates. The only real quirk is "hot" for this cycle is more like warm. There are various ways to add hot tap when needed. If you select any "Options" this cycle becomes a full tub wash and full tub rinse.

All of the main cycles (Bulky, Delicates, Mixed, and Powerwash) fill with a full tub of water which is about 22 gallons. On the commercial version used in laundry mats, you will get 3 more gallons for the bulky cycle. Honestly, I can tell on mine if it adds more water or not. I have never taken a yard stick to measure it. The main cycle has a full tub rinse (about another 22 gallons). The main wash cycles have tap hot. A full load is clothes loosely placed around the agitator until the tub is about 3/4 full.

All rinses are cold.

Yes, this is a vmw design. It is not the Maytag us older folks remember. However, this is the ONLY Maytag top load I would purchase. This Maytag "commercial residential" model should not be confused with Maytag/Whirlpool's other "commercial technology" models sold in the big box stores. It has an upgraded 1/2 hp motor, 7-rib vs. 5-rib belt, 60 watt vs. 50 or less watt capacitor, premium bearings, dual agitator vs. powerwash agitator, comes with premium hoses, and more. The vmw design plus the front panel and bottom access does make it easy to work on and repair vs. even the SQ.

This washer is my first overall choice for cleaning performance for its dual agitator. Not only does the agitator top and bottom move independently but the whole agitator moves separately from the tub. It is the real magic of this washer, and why I like it so much!!! I was shocked with the amount of dirt that came out of a comforter I had been regularly washing in the old LG front load I had. The Maytag actually moved all surfaces of the comforter through and around the water instead of trying to wash folded up. It comes with a five year parts and labor warranty.

The TC5000 would be my top overall choice. It does not have a dual agitator but at least the agitator and tub move separately so the wash action is still good. The half load selections do include delicates and the wash temperature is selectable (can have tap hot without manually adding it). It is built to be more durable. The suspension design is better. With that said, I haven't had any real issues with the Maytag when washing like items--a typical load of jeans, towels, permanent press, etc. I don't think the Maytag will handle uneven loads as well like pet beds or bed pillows (those shouldn't really be washed in a top load anyway, but...).

This SQ TC5000 model is not the old SQ though. It has TWO model-specific control boards and no water level control. Also, this is likely a time limited model that will be discontinued at the end of 2020. For that reason, it *may* be difficult to find parts for. I am curious to see what SQ does because their TR series works best for people who need to wash office attire. The TC5000 is what works better for people who have technical trade jobs, pets, or kids. The Maytag has ONE control board, but I don't think it will be as hard to find later because it is the same part used in their other real commercial models. In the end, the bearings and seals will probably be the reason someone replaces either of those models as this is not something the average consumer will repair themselves. I am not sure the SQ is any better than Maytag in that regard for THESE two models.

The SQ comes with a THREE year parts and labor warranty. The SQ costs more and can be a little or a lot depending on where you live. If it's not much difference, I would go with the SQ TC5000wn. I do think it will have fewer repairs and last a little longer...maybe 15 years w/o major repairs? I am going to take an educated guess and say the Maytag will probably last ten years though you may have some minor repairs like the actuator. Any lemon with either model should show up within that warranty period. If a matching set is important, there is no justification I can see for paying more for the SQ dryer vs. the matching dryer for the Maytag. If the SQ isn't an option, I still think the Maytag mvwp575gw is the second best overall option.

Your best bet is to try and find an older rebuilt model especially if you have someone in your area that restores these.

One thing I have learned from reading these boards is some people trade out washers like many consumers do their cell phones. I can tell you I am not one of them nor am I in the sales/repair business. While I think many people have a lot of good knowledge that comes from that, I think some receive incentives for recommending one brand over another. Others have no budget concerns. So my viewpoint is from someone that paid full price and plans to keep the machine until it dies. I can do minor repairs but repairs I cannot do myself would probably result in me sending any washer to the landfill (it's just not cost effective).

Hope that helps.
 
 
<blockquote>PinkPower4:  In the end, the bearings and seals will probably be the reason someone replaces either of those models as this is not something the average consumer will repair themselves. I am not sure the SQ is any better than Maytag in that regard for THESE two models.</blockquote> IMO, and having done just one thus far, replacing the bearings and tub seal (which are part of the transmission) is very easy on a belt-drive VMW.  Any competent DIYer can handle it.

SQ, not so much based on how-to videos I've seen.
 
DADoES, Good to know...

I remember seeing a few bearing and seal replacements of similar vmw washers thinking *I* might be able to do it. I'm not sure if I could get the seal in there right. As inexpensive as the bearings and seals are, I definitely may give this a go before chunking it. I wouldn't lose much other than the cost of parts.

I just knew I would not be able to change this part out on the SQ. I watched a lot of videos when I was trying to decide if I should try to get the TC5000 model while I could.

The bottom line is THIS Maytag washer is a good washer. Whether I had this or the SQ TC5000, I still would have felt I made compromises. What I wanted was the SQ AWN432 or the old Maytag, and they were nowhere to be found for me. The TR series wouldn't work for us--it was the only SQ available at the time I needed a washer that I could buy.

The SQ is not an option for some people for whatever reason. This Maytag is a good washer. It may not last quite as long, but I didn't pay as much for it either, and it works really well! And it's guaranteed to work at least five years LOL. In today's world, that more than you'll get out of most sold at the big box stores.

I am careful not to overload it, take stuff that shouldn't be washed in it to the laundry mat, and use the correct amount of detergent.

I came here hoping to help someone else, and learned something new myself. Thanks!
 
Washer durability And Repairablity

Between the MT MVWP575 and the SQ TC5000.

 

The SQ will likely last twice as long without any major repairs, likely between 15 to over 30 years , The MT should last 6 to over 20 years.

 

The SQ will be much harder to put a transmission or main bearings and seals in, an eventual failure of either of these is the likely end of the useful life of a SQ TL washer.

 

On the MT it is easier to replace the complete transmission and seal and bearings, but at a cost of almost $300 just for the part very few will brother, especially when the MT will also have or have had a bad lid lock, bad mode shifter, bad struts, to say nothing of the poor quality inlet valve and less durable electronics WP-MT uses.

 

The SQ will likely only need a new belt, possibly an inexpensive water pump or inlet valve in its normal life of 15-30 years.

 

General things that affect the overall repair rate and total life expectancy of almost ant AW.

 

Under loading is far more harmful than doing less really full loads, it is far better to do four big loads than 6 smaller ones, any washer will only run so many times before it breaks down.

 

Using too LITTLE detergent is the other most common abuse of a washer, this also includes using cheap detergents, most users underuse detergents, in our experience and testing it is almost impossible to use too much detergent so as to hurt the machine.

 

Other factors are not spilling bleach and detergent on the machine and cleaning up any spills promptly, when adding detergent to a TL washer just poor in one spot, don't sprinkle it around [ you are not baking a cake, LOL ] Using too cold a wash water temperature also can lead to gunky build ups that lead to mold and corrosion of seals and other parts.

 

John L.
 
For the average consumer...

The SQ is only repairable past 15 years maybe 20 years to those who have access to get the parts for cost and can do the work themselves. The average consumer does not have access to parts for cost nor can they afford someone to do the work for them where the cost of the part is marked up, service call, and labor.

AND

I also think that number of over 15 or 20 years is more accurate in a household where the washer received lighter use i.e. used for adults instead of a family for someone who can ALSO perform the repairs or get the machine repaired. It will likely need a transmission, seals, and bearings to continue past this point.

If I were purchasing this SQ TC5000 today, I would not expect anything more than 15 years.

I was able to get 15 years out of dual-action agitator Whirlpool from the 90s, which is typical for the average consumer with a family and how they would use it, and this was a much BETTER washer. If you have one of these older ones, it is worth it to PAY someone to keep it going even if you cannot do the work yourself.

The SQs sold today are NOT the AWN432. They are full of electronics that in my opinion only add to the risk of failure and do not really add any benefits. In fact, they make it less user-friendly for me. It is like comparing apples to oranges. They are similar in both are round (or the same brand, in this case), but they are not the same. I agree with the majority that the SQ is still probably the most durable on the market today. Not everyone can get one for whatever reason. It's not a SQ or nothing. The Maytag IS a good washer and should last about ten years (five of it covered by a parts and labor warranty). Even if it quits at 5 years and one day, that washer easily pays for itself in less than ONE year at my house. I dislike that people are made to feel like anything else is inferior.

From what I understand this TC5 model a time-limited edition with TWO model-specific control boards. While I do believe the control boards themselves are built better, I would not expect them to last 30 years. There are too many variables i.e. issues caused by power fluctuations and stuff that can take them out. The parts will be more difficult to find even for those who can keep the other parts going. Those who are selling these control boards to consumers will likely do so at inflated prices.

While I think the SQ TC5 washes well, the dual-action agitator on the Maytag turns clothes over and moves them through the water better especially with bulkier items like comforters. The SQ is more durable, but I really believe with all of my heart that the typical consumer will not get more than 15 maybe 20 years (that's a stretch) out of that washer. Realistically, I expect about ten out of the Maytag. The minor repairs are inexpensive, parts easy to find, and easy for me to do myself.

In the case of SQ front loads, it is true they may last twice as long. However, they also cost TWICE the price too. I would probably get an LG maybe a Whirlpool if buying a front load today. My LG worked well especially with a slight water adjustment for everything but bulkier items. I had no issues with mold.

I will be curious to see what SQ does with their line of washers after 2020. If they are going forward ONLY with the TR series as is, I do not see how they will survive in the residential market. The TR series may last longer than the average washer, but I buy a washer so I can have clean clothes. I would pick the Maytag I have any day over the TR series. Ten years of having a machine that can clean clothes is better than twenty years of a machine that doesn't clean the type of loads *I* need to wash (kid, pet, outdoor wear, technical trade, etc. in addition to office attire). If SQ quits selling to the residential market, I wonder what will happen with those ten-year warranties. Will places that no longer sell SQ still repair them like they do now???

I would gladly pay $1000 to have my old Whirlpool. Even the TC5 is NOT that.

We have become a throwaway society with sealed laptops, printers, appliances, etc. It needs to change. Which company is going to be responsible and step up to do the right thing?
 
P.S.

My post is not directed at any one person. I am just frustrated. As a single parent, it has been a real struggle and expense to fix/replace these disposable items. It's like a snowball going down hill. When is someone going to wake up and see the waste in our landfills, chemicals in our waterways, additional electricity used, and wasted time.

In the case of the washer machines, they had it right! For those who want the fancy electronics, they can still have that too.

:-(
 
Wow, thanks for the great replies on here.

I am still waiting to hear back from one of the only local places to carry the Speed Queen TC5, but it's been 2 weeks and nothing yet. It is a hard time for most businesses and many are closed, so it's understandable. In the meantime, the Maytag commercial set has gone up $400 CAD. I believe it has to do with the exchange rate.

At the end of the day I'm looking for longevity - I prefer to fix things than to replace them. I do want new appliances however, so I am still undecided between these two models, and the LG WM3900H. I would prefer the top load because I want them to last longer, but if the lifespan is all the same, I will go with the LG because of the larger capacity.

Thanks again for all replies
 
Has anybody ever heard of the MAT20MNAWW ?

Seems like the true commercial version of this, but seems to have the same specs
 
The MAT20MNAWW has a smaller porcelain tub, where home version has a larger stainless steel tub.  I personally would avoid both.  I had the home version and it worked well for a while.  Then the gearbox had to be replaced under warranty but they had to take into their shop to do the repair.  After that, I had two other warranty repairs in quick succession.  Maybe it was just my particular machine.  Its wash action was impressive but it was too repair prone.
 
About the MAT20MNAWW

I don't think this model has the dual-action agitator or the fabric softener dispenser. A Downy ball might work.

I don't use fabric softener anyway. Over time, it seems like it can build up in hidden areas.
 
Eurekastar, I read your threads about the issues you have and it is one of the main reasons I am skeptical about this washer. It offers most of what I am looking for - I am wondering if you got a lemon, or if this is a widespread issue...

Pinkpower, did you have any issues with yours?

I'm still hoping to get a hold of the TC5 but given the times, I think it will be tough. Most places that sell Huebsch (Speed Queen) only have the TR models in stock, and I don't want anything to do with them.

The Maytag is priced better, but my main concern is reliability and long term durability.
 
Thanks to all that helped

I was able to get the Huebsch (Speed Queen) TC5 set on order.

$3200 CAD and the store paid the taxes. I think in the long run this will be better than the $2500 for the Maytag Commercial grade set.

Here’s hoping my new washer and dryer last a long time! Can’t wait to get them in July.
 
No issues...

I have not had any issues with mine. Although I think the SQ TC5 has the overall edge if budget is not a factor, the MT575 is a hidden gem among the other top load residential washers that are available to most of us. The extra cost is more than justified when compared to other options in the big box stores. Better build quality and included five year parts and labor.

Will be interested to see how you like your new set. Sorry for the delayed response.
 
New Huebsch [ SQ ] TC5 W&D

Hi Simon, these are a great pick, IMEO these machines will last approximately twice as long as the 5 year warranted MT pair, there is not going to be that much difference with durability on the dryers but as I have stated before the SQ washer will have up to 2-3 times the life expectancy of the flimsy poorly built MT washer.

When you compare the basic structure between the MTs and the SQs there is no comparison, you can stand on the SQs without bending and denting the tops and cabinets, it is heavy construction quality like this that is the reason we still see so many MTs from the 70s-the early 2000s still in good physical condition and often worth fixing.

We installed 8 SQ AWN432s in an apartment complex in 2013, these machines are for free unlimited use by residents [ and I have often seen non residents dragging huge bags of laundry in the back door who don't even live there ] These machines are easily doing 25-35 loads a day each 24 hours a day, there are always people waiting to use them.

That is 150+ loads a week, at least 7,800 loads a year and 54,000 loads so far.

Each of the washers have been repaired once on average [ minor things a belt, something stuck in a pump, maybe one timer and at least one inlet valve ] recently two of the washers have had major failures, one a bad main seal the other a failing transmission because of the expense of repairing these the management company just had us install two new SQs.

Because we have extra shop time on our hands right now Jason and I replaced the bearings and seal on one and the transmission on the other. The amazing thing is both machines cleaned up and looked nearly new, the cabinets are rust free and the finish on the tops and lids looked fine.

I sold both of them the next week, one went into a million dollar + home in Chevy Chase Md. to replace a WP Cabrio VHM [ basically the same machine as the MT 575 ] machine that only lasted 7 years @ around 10 loads a week, I have no dough that this customer will get more than 7 years use out of this SQ that has already done 50,000+ loads. The other rebuilt SQ went to a friend who will only do 4-6 loads a week and will probably last another 10-15 years.

John L.
 
Thanks Pinkpower and John for the replies.

I think the Maytag looks great, but I want something that’s going to last. The Maytag looks great and offers a good performance from what I’ve seen, but I want the durability of the SQ. In my residential setting it will be well kept for and should last many years. It also takes less water than the Maytag, which is a plus for me. Glad I could find one!

Truth be told I don’t even enjoy doing laundry, but once I started shopping for a washer and dryer I couldn’t believe the sorry state of appliances. I don’t accept that things are disposable and needed to find a set that would last.

Thanks to all that helped.
 
Have my Speed Queen 7 years now this past March. Been in a basement all that time and runs and still looks like new. Bought the AWN432 in 2013 and it's still going strong. I don't know what grade of paint they used but these are the best non-porcelain coated tops I have seen in a washer. When I wipe the machine down it still looks shiny.
 
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