Maytag recalls 2.3 Million Dishwashers

[oxydolfan1]

Maytag is recalling 2.3 million dishwashers.

http://money.cnn.com/2007/02/01/news/companies/maytag_recall/index.htm?section=money_latest

 

[whirlcool]

What? A $75.00 Cash Back offer on a new machine, you have GOT to be kidding me! What a way to turn a negative into a sales surge!
I'd opt for the free repair, BUT I wonder how long you'd have to wait for a service call, as I assume there will be a rash of them for some time to come.
We had a MOL Maytag DW we bought back in 92 or so, best machine we ever had. It was built like a tank, no pre rinsing needed AND it was very quiet to run. But I don't think that Maytag builds them that good anymore.

 

[llmaytag]

Recall

Actually, Whirlpool had a rather large dishwasher recall in the early 90s too.

 

[exploder3211]

More Flaming Dishwashers

Oh great.. One of the complex's u manage has about 10 of those dishwashers (the one on the right).... When the GE thing was going on, one complex here replaced 500 dishwashers at once..

 

[chachp]

Thanks for posting.

Our neighbor has one like they show in the picture but we did a Model Number search and luckily hers was not included.

 

[cehalstead]

mine is one of them

My dishwasher is one of the hazardous ones, and so is my sister's. I called the Maytag recall line, only to be told their systems are down and to please call back later. Will keep all posted on my progress. I am going to opt for the repair, as this is one of the best machines I have ever used, and just don't want to replace it with a new one, which I am sure is crap....

 

[westytoploader]

Interesting...those are all of the late-90's Jetcleans they're recalling.

 

[veg-o-matic]

I think I remember GE doing something similar. The "heat off" switch would catch fire and rather than replacing a $5.00 part they offered some money off a new model? I think they got in trouble for it, too.

veg

 

[cehalstead]

interesting??

I think it's a crock of ..... What's Whirltag trying to do? Remove all evidence of "good" dishwashers??? Makes me wanna go buy a new one......NOT!!!

 

[westytoploader]

Channel 13 just talked about the recall...apparently the rinse agent (aka Jet-Dry) dispensers are faulty, causing the rinse agent leaks onto the electrical components resulting in the subsequent short and fire. I guess if you don't use Jet-Dry, it's not a problem.

 

[cehalstead]

the "cure"

the "cure" offered by Maytag --- (ONLY if the rinse-aid dispenser has never been used) is to provide a permanent plug for the dispenser, disabling it forever. I guess if you have used the dispenser, Maytag will repair the defect by replacing the rinse-aid dispenser. Still can't reach them by phone.....

I have used my dispenser, but not for several years (since I started using Cascade Complete). Think I'm gonna continue using mine, but monitoring it closely, until it can be repaired.

 

[cehalstead]

update

I just called the "Hotline" back...was asked to call back after 6, so I waited until 7:30. Their systems are still down. Overload, perhaps???

 

[exploder3211]

I dunno how (or) if those dishwashers jet dry dispensers where ever used. The complex was built in 2000, and the lady who i am managing it for said to fix em... Ok...

 

[johnb300m]

damn

those were the good ones too!
what the hell...
Now we know why Maytag is where they are today.

View attachment 2-2-2007-11-54-18--johnb300m.jpg

 

[runematic]

From what I understand there will be a kit out to repair this. It will have an inner door panel & some sort of protective covers for the wiring harness.

 

[coldspot66]

The wiring harness has to be replaced as well. All will be sent directly to the consumer.

 

[goatfarmer]

Ours isn't involved in the recall. The motor is starting to make noise when it stops, I was hoping it was a recalled model.....

kennyGF

 

[cehalstead]

motor noises

Mine makes those noises, too. When it was less than a year old, I had a repairman look at it. Under warranty, the motor was replaced. The silence lasted about another year. Another repair visit, another new motor. This time, the repairman told me (and he was from my local dealer, so I believe him) that this noise was common, it was some kind of seal rubbing. It was OK to use, and I have lived with this noise for almost 7 years. The machine performs maginficently, except for this noise. I don't believe there is a reason to be concerned about the noise.

 

[powerfin64]

mine is under the recall

you get a automated voice that askes you for your model number and serial number, then tells you call call back during regular business hours.
I'll be calling them on monday.

Rich

 

[exploder3211]

Yuppers, a new inner door panel and wioring harness... Maytag will be all day monday doing said repiars

 

[volvoguy87]

Jetcleans are great!

My folks have a Maytag Jet Clean but the serial # is not listed as being recalled, and it is by far the best dishwasher I have ever used. It is not as quiet as a Bosch, but it makes less noise than a builders' grade, or BOL model. It is super-flexable in loading and can hold anything we throw at it. (34 people for Thanksgiving, although washed in shifts). My parents' Jetclean has washed Bob Loads almost exclusively, with pre-rinsing only when someone else is loading it. It always gets everything clean, and I am convinced that it would clean itself out if it were to be filled with concrete! Right now I am using a Whirlpool Gold Series in the house I am renting, and I want to throw it out the window because it just doesn't get things clean like it should, especially for the price. The Whirlpool is especially bad at cleaning flatware. For the price, it is a shame that it was outperformed by the BOL Roper in my old place, it is just aweful!

I wish I had a Jetclean,
Dave

 

[powerfin64]

I love my jetclean Dishwasher. best one I've owned(better than the kitchen Aid I had too!)
I'll never get rid of mine!

Rich

 

[sudsmaster]

This actually made the mainstream news. I saw an article in my local paper that the response to this recall has overwhelmed Maytag's customer support lines, to the point where people are getting busy signals and/or being advised to call back later.

According to the article and my memory thereof, there have been a few hundred fires and a handful of injuries due to this defect. So if I had one of the recalled dw's I'd stop using it immediately and call Maytag too.

 

[stopmeister72]

hopefully not!!

I just got off the phone from whirlpool about the recall, (calling for a friends d/w, (hey the changed the computer receptionist) but is sounds like they are going to send out the kit to repair then someone will show up to install it, but the dispenser still will not be able to be used after they do whatever, I even asked the lady again because I couldn't believe that they would just plug it up and fix the wiring (the dispenser had been used). that sucks! They should put in a dispenser that does work!!!!!!!!!!!!!!
The lady said that you could use a detergent that has a rinse aid built into it. <bad word here>

 

[vintagesearch]

shame maytag!

WoW as if they needed more bad press maytag really needs to get there stuff together i wouldnt buy maytag anything! and now that whirlpool stepped in I doubt it would change anything whirlpool too has had a recall some time ago on dishwashers! So i wonder who never had recalls? hmmm

 

[exploder3211]

Amana and the euro brands are the only brand i can think of..

Frigidaire/Kenmores did in the late 90s
Kenmore.Whirlpool has a few times
Maytag Now
GE in early 2000

 

[cehalstead]

my situation

I need some opinions, please. I have one of the recalled DW's. Maytag offered me the same fix as described in the last post. My machine is like new, and has no issues other than the recall. I have never taken a dirty dish out of it, and I don't pre-rinse. I don't use rinse-aid, either. Should I let them fix it or go ahead and buy a new one? (it will NOT be a Maytag or Whirlpool....) My machine was purchased in 1998, so it has a few years on it. Opinions, please?

 

[exploder3211]

Keep it and get it fixed!