Timer
I am removed from my Maytags, since they currently reside with my exwife.
I have not paid much attention to service issues with Maytag.
I do know, the timers on the TL Atlantis series, where being replaced in 2002.
The machine would stop, wait and then wiggle again after a rest.
Two of my friends bought new Atlantis, on my recommendation. I is not happy, the other is.
I bought my Maytag at a local dealer.
I ran into the dealer in the grocery store. He told me to give his repairman a call.
Maytag was replacing all the timers, in the series.
One day, Dan, stopped by, replaced the timer and left with a bag of homemade cookies.
I personally love the machine and it's performance.
In the late 90's Sunbeam had cheapened all the materials used in manufacturing the self lowering toaster. It simply would not stay in specs when it warmed and cooled. The metal parts were too tinny. One of the greatest toasters ever engineered was forced to endure a humiliating demise.
Perhaps that's whats up with the Maytag.
Your mom has lots of options, through the channels of customer service. Perhaps Whirlpool will be more concerned with brand reputaion and willing to revisit your mom's washer.
I hope she got a refund of her premiums paid on the extended warrantee. That piece of the story may be what gets her some monetary relief if Maytag admitted the machine was not worth being warranted.
Our state has a lemon law that includes many items that are sold with a warrantee. Perhaps that is another option.
Even if the Norgetag is puking junk, there are 1,000s of them out there washing. It's only wires and gears so it should be able to make it run.
Kelly