uncledave
Well-known member
After 12 years my miele 1215T and matching dryer have needed a total of two service calls.
This set has provided fantastic service – and a scan of the hours on her turned up 10,246 – at roughly an hour per cycles a fairly impressive amount of work.
First after about 5 years the washer has a stuck inlet solenoid, My trusty repair person showed up with the part and fixed the machine in about an hour and at that time programmed the rinse to add a bit more water than came standard. The bill came to about 250 if I recall between parts and labor.
Earlier this week service was dispatched again to address unhappy noises in the dryer, and a wobbly drum in spin mode, and I solicited some feedback on special needs that were vexing me regarding over sudsing despite a standard amount of soap.
The wobbly drum was affecting the spin cycle and preventing full RPM from being reached.
We discovered a blown shock, and while the guy was in the machine I had the brushes changed out and they were down to about 80%, and he replaced the two shocks. He tightened up the front plate and after service a previously squeaky machine was back to its like new turbine smoothness – impressive that a service could bring it back to the tightness of the original unit.
The dryer noise turned out to be the carbon brush rattling when hot and a replacement of that
was done on the spot.
The hypothesis on sudsing was that lack of full spin was fialing to extract the soapy residue leading t a buildup condition in the grooming towels over time – well see how this plays out in the next few week as they wash out any residual soap and the problem either rfixes itself or stay.
In search of a custom program to address the grooming towels the tech attached the latest Miele PC scan tool and despite several attempts and all the trickery he could muster he was not able to get the tool to talk to the washer – kind of a bummer in that one of the original sales jobs on the machine was is ability to upload a new or custom program.
A quickie hardware only breakdown of costs would be as follows.
5000 for the set originally delivered and setup including the splitter box I needed.
250 for first service
450 for second service (2 sets brushes, and shocks)
Once could argue that I didn’t “have” to replace the second shock, or have to replace the brushes but ignoring that while I was already in the machine is penny wise and pound foolish to me.
5700 -divide that by 10,246 loads and I get .55 cents a load from a hardware only perspective.
Compared to your standard FL Speed Queen set at a little over half the price this is expensive on a pure hardware level but that alone doesn’t tell the whole story.
Water, soap, energy saving aren’t in that number and are likely meaningful.
In a standard machine that doesn’t heat the water to as high a temp I would have to use bleach and or run a sanitizing empty load between work towels and home laundry, doubling the runs, and reducing the life of the material significantly so when one factors in all the upsides the cost becomes workable.
If I make it to 15K with no additional work the cost per load drops to .38 – if.
Overall I would rate this laundry system a 9 out of 10.
Exceptional performance, at reasonable costs, robust build quality, hampered only by lack of ongoing customization/connectivity is a downer.
Would I buy again – yes.
Uncle Dave
This set has provided fantastic service – and a scan of the hours on her turned up 10,246 – at roughly an hour per cycles a fairly impressive amount of work.
First after about 5 years the washer has a stuck inlet solenoid, My trusty repair person showed up with the part and fixed the machine in about an hour and at that time programmed the rinse to add a bit more water than came standard. The bill came to about 250 if I recall between parts and labor.
Earlier this week service was dispatched again to address unhappy noises in the dryer, and a wobbly drum in spin mode, and I solicited some feedback on special needs that were vexing me regarding over sudsing despite a standard amount of soap.
The wobbly drum was affecting the spin cycle and preventing full RPM from being reached.
We discovered a blown shock, and while the guy was in the machine I had the brushes changed out and they were down to about 80%, and he replaced the two shocks. He tightened up the front plate and after service a previously squeaky machine was back to its like new turbine smoothness – impressive that a service could bring it back to the tightness of the original unit.
The dryer noise turned out to be the carbon brush rattling when hot and a replacement of that
was done on the spot.
The hypothesis on sudsing was that lack of full spin was fialing to extract the soapy residue leading t a buildup condition in the grooming towels over time – well see how this plays out in the next few week as they wash out any residual soap and the problem either rfixes itself or stay.
In search of a custom program to address the grooming towels the tech attached the latest Miele PC scan tool and despite several attempts and all the trickery he could muster he was not able to get the tool to talk to the washer – kind of a bummer in that one of the original sales jobs on the machine was is ability to upload a new or custom program.
A quickie hardware only breakdown of costs would be as follows.
5000 for the set originally delivered and setup including the splitter box I needed.
250 for first service
450 for second service (2 sets brushes, and shocks)
Once could argue that I didn’t “have” to replace the second shock, or have to replace the brushes but ignoring that while I was already in the machine is penny wise and pound foolish to me.
5700 -divide that by 10,246 loads and I get .55 cents a load from a hardware only perspective.
Compared to your standard FL Speed Queen set at a little over half the price this is expensive on a pure hardware level but that alone doesn’t tell the whole story.
Water, soap, energy saving aren’t in that number and are likely meaningful.
In a standard machine that doesn’t heat the water to as high a temp I would have to use bleach and or run a sanitizing empty load between work towels and home laundry, doubling the runs, and reducing the life of the material significantly so when one factors in all the upsides the cost becomes workable.
If I make it to 15K with no additional work the cost per load drops to .38 – if.
Overall I would rate this laundry system a 9 out of 10.
Exceptional performance, at reasonable costs, robust build quality, hampered only by lack of ongoing customization/connectivity is a downer.
Would I buy again – yes.
Uncle Dave
