MIele dishwasher repair pics

[nmassman44]

Here are a few pics of my dishwasher being looked at by the Miele repair guy. He was pretty good but the HQ in New Jersey sent him with the wrong pump and seal so he had to order the correct one and he also ordered a new control panel since he thinks that when the leak happened there might have been a backfeed thru the control panel. He is going to replace it for free as well. He didnt charge me today for the visit since he has to come back with the correct parts. I thought that was quite decent of him to do that. here is a pic of the truck...

 

[nmassman44]

underside of machine

 

[nmassman44]

closer pic

 

[jerrod6]

Nice to see such a nice big motor and circulation pump. The container on the upper left side with the gold granules, is the bottom of the water path control which is the part that mixes hard and soft water together during the fill, and directs salt water through the water softener when it needs regeneration. The gold color grains are the water softener. You can also see the fill line running to this part.

Thanks for the pictures and if you can please take more of the defective parts when they are removed.

 

[nmassman44]

I plan on taking more pics when the repair guy returns next Wednesday. He was quite nice about me taking pics and I told him about this site. He was telling me when he takes the pump out to take pics so people can see how its done. He said its not for someone that has no clue what they are doing.He said it should take about an hour to get changed out.

 

[nmassman44]

I plan on taking more pics when the repair guy returns next Wednesday. He was quite nice about me taking pics and I told him about this site. He was telling me when he takes the pump out to take pics so people can see how its done. He said its not for someone that has no clue what they are doing.He said it should take about an hour to get changed out.

 

[jerrod6]

Nothing inside that machine looks like it is for someone who hasn't been trained.

Notice the little drain pump motor. It is the white part to the right of the picture near the chrome cylinder with wires attached to it, which is near the black box and looks like a clock motor( hows that for a technical description).

It such a small thing yet makes way more noise than the re-circulation pump. Why is this thing so loud? It's about the only thing I don't like about the DW.

 

[nmassman44]

Well Miele just called to move up the repair date to Monday. I can honestly say I am very happy with them so far.

 

[Philip0603]

Drain motor noise

The reason the drain motor is noisy, it is a mag drive motor. As the impeller is driven through the plastic casing with only rudimentary bearings they tend to make a bit of noise. The advantage is there are no seals to leak, ever, so greater reliability and cost saving for the manufacturer. I have both dish washer & washing machine by Miele and the both have mag drive pumps. As does the Indesit machine that I use for washing the dogs blankets.

Having said that the pump on my water feature in the garden is silent when immersed, and it is a mag drive, though possibly not a powerful.

 

[jerrod6]

Well they are definitely not taking sound ratings during drain periods because this motor is the loudest part of the entire cycle although it does run less than a minute each drain.

Maybe they should add some sound insulation around it. Of course my machine is older so perhaps the newer models don't have this situation.

 

[nmassman44]

Well the guy came this morning and installed the new pump and seal. He put the dishwasher back together and it was leaking like a sieve. So the waterproof system kicked in and shut everything down. He pulled the machine back out and took the pan off and found the two hoses for the middle and upper wash arms were leaking and split at the connections. So he has to order those and then come back to install them. He said he has never seen a dishwasher have so many things go wrong at once like this. I do have the pump he took out. He was going to trash it.