Miele Dishwasher

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You know what happens if'n when something goes awry. You call them, the make an appointment for a week or two later unless you're lucky and he's going to be in the area sooner.. Guy comes out, inspects, doesn't have part. Leaves. Then they call you back when the part comes in a week or so later and they make another appoint for the following week. Figure on 3 weeks to a month of handwashing unless all the stars align in your favor LOL
 
5 years without problem: Probable.

10 years without fault: Possible, but not as common as 5 years.
560$ for 10 years of warranty is a lot, but one fault during that time (and it probably wouldn't need to be something major) and you'll have it back!
And there are some cases known in which, after 7-10 years, either of the pump fails. And keep in mind: 3 hours drive to you and back: at least 300$.
One hour work: 120$. Part: at least 90$. And there you are. So it is worth thinking about the investment.
 
Extended Warranty For A Miele DW

I would not do it, $500+ is a lot of money, but the real issue is you should never buy a product that you can not afford to have repaired, buying service contracts has NEVER made anyone better off financially, yes it is just like playing the lottery, every once in a while you win something but overall you might as well just throw 3/4 of the money you spend on SCs out the window.

It is also interesting to note that buyers of SCs usually replace their appliances much sooner than people who never buy contracts and SC buyers usually have longer waits for repairs to be completed and are usually less satisfied with the repair service they get on their appliances. So even if you are a millionaire and have money to burn, you are better off burning it, LOL.
 
Thats a good point about not buying a appliance that will be to expensive to be repeared.
But within the 5 year range, you should be safe. As long as you take a tiny bit of care about your DW.
But anyway: I never understood whats the difference between a service plan, a service contract and a extended warranty. Can somebody please explain me this?
I mean, I understand what Miele does (it is like changing that little number in you warranty brochure from 1 to 5/10),but whats about these service plans and contracts?
 
As I understand it all 3 terms - service plan, service contract and extended warranty - all mean the same thing, just different manufacturers give them different names.

I contacted Miele and was told that although the closest Miele technician is in Toronto, they do have authorized people that have been trained to repair Miele appliances about 1 hour south of where I live. So I'm thinking I may opt for the 5 year extended warranty at $210.

I've now tried every cycle on the dishwasher and everything has come out clean. I do find that the dishes are not always completely dry because I run the dishwasher at night so I am sleeping and cannot open the door when it finishes. Since the heating element is not exposed on the bottom of the tub like in most dishwashers...where is the water heater located? Is it inline like on front load washing machines? I also noticed that there does not seem to be any kind of float mechanism for controlling the water fill?

Gary
 
The water heater in your machine is located in the wash pump. It's a ring inside the wash pump chamber encircling the impeller. Heats water very quickly I might add. The pressure switch for water level is also in the wash pump. I know in mine, it has the pressure switch plus the computer monitors the motor for how much of a draw of power the motor uses. Mine also has a speed sensor as well since the pump speed is variable according to cycle. You can't get any better than Miele.
If your machine ever needs service, Miele is very good at taking care of its customers.
 
AFAIK...

... there is a simple float mechanism just like Bosches on the left hand side, or did that change?
Anyway, Miele got one of the most genious and effective heating system. They place 1800-2000W heating power on a suface so incredibly small,the difference from water to heater is always high enough to maintain proper effective heating. Only down side: if ever someting happens in this area, it is hard to repear. At least, on Bosches, they just placed a heater in a simple plastic housing right behind the pump. Not as efficent and smart, but cheaper to build and repleace.
 
The water level in a Miele is intially controlled by a flow meter and then extra water is added on the basis of the pump's current draw and options added to the cycle. Bosch uses the same system and adds a sensor-controlled drain pump that can detect when all the water has drained (via the electronics reading its current draw) and stops. With Bosch, the heater is also integrated into the recirc pump - makes the whole thing expensive to replace.

 

BSH heating pump:

logixx++6-25-2014-13-00-32.jpg
 
Agree with Logixx.  Current Miele's don't use a float.  They use a flow meter that is contained inside of a part called the water path.  You can see this part in the video above when they show water running through it.  This part depending on the model can do many things.  I have an older 7 year G2830.  In mine this part has a water meter that measures the amount of water coming in.  It takes a different initial amount of water based on cycle so it uses this to know how much has come in and how much finally comes in.  In mine the Normal cycle takes the max amount of water that is allowed, other cycles take less amounts per fill.  My machine is older, newer ones may act differently. This part also has the water softener resin at the bottom and the part has different paths the water can take.  

 

This part is used to mix hard and soft water in some cycles, so in the beginning of the fill this part sends some water through the water softener and up into the tub from the bottom of the sump and based on the the water hardness, it will send some water around the softener and let it spill into the left side of the tub.  When it is time to regenerate the water softener resin this part will send the water through the salt container, thru the resin and then down the drain, so there is a lot going on in this part.

 

I know this because some component in mine went bad after 3 years.  My dishes were covered in white film right after the water softener regenerated.  I called service, he connected PC to machine and it showed water softener fault.  The repair guy came back the next week with the new part.  I have the old one in my basement.  I paid nothing for the part, nothing for  2 trip service call which could cost about $170 per at the time. This leads me to say the following:

 

I would at least get the 5 year service contract.  In my case I had the unit installed by Miele and at the time they were offering 1 year contract, but 2 years if it was installed by Miele.  So I had two years and at the end of that I got the additional 5 year contract.   I have not had any other problems with the DW, but I did have problems with my T9820 gas dyer.  I bought the extended contract with it also and in the second year it stopped heating.  I called customer service and gave em hell.    Because of the extended contract they came by the next week, took the old out and delivered the next new generation of that dryer and I paid nothing for it except the $250 I paid for the extended contract. 

 

9 additional years for $510? Yeah I might do that too if it was offered.  I am in no rush to buy new appliances any time soon regardless of how wonderful they are.  With todays NA energy standards next time I buy something I guess it will clean without any water at all... and be a lousy clean at that.

 

 

 

 
 
Our old Miele had the turbothermic fan forced drying, Dishes always came out dry without having to pop the door open. Do they not offer than anymore or is it all just residual heat/condensing?
 
None of today's Miele dishwashers have the vent opening in the control panel. The fan sits in the bottom of the unit and blows air around the stainless tub for condensation drying. AutoOpen models will also open the door at the end of the cycle.
 
Air Flow

Air loops around a channel on the outside of the tub. Some dishwashers with fan-forced drying can suck in dust bunnies from the outside and contaminate your sanitized dishes. Resulting in sickness and eventual death, LOL.

Malcolm
 
I understand that air is looping around the tub but where is that air coming from. The dishwasher is in a cabinet so there has to be an air intake and exhaust in order for there to be air movement. So I'm guessing that this is on the bottom of the dishwasher and the air is coming from around the toe kick plate?
 
Air is sucked in from behind the toe kick. The sercive manaual doesn't say where it's exhausted, though. On the AutoOpen models, the air is exhausted underneath the counter to prewarm it so that no condensation forms when the door opens.

 

Below is a drawing of the fan and the channel that guides the air up and along the tub. (I added the arrows)

logixx++6-26-2014-08-48-56.jpg
 
Service Manual?

Can someone point me to a recent Miele dishwasher service manual? I would like to review the design as shown in the manual before I drop money on a new machine to replace my Bosch.

For reference I'm considering either the machine cited in this thread, or the 5225 which is one step up.
 
Here's a link to the previous series (G1000 and G2000). I doubt the newer models have changed much.

 

http://applianceservicesecretsmembership.com_manuals.s3.amazonaws.com/Miele/Miele%20G1000%20G2000%20Dishwasher%20Dec%2006.pdf
 

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