Miele experts HELP!!!!

[askomiele]

What I saw in that previous thread is that de hose next to the filter was't clipped to the drainport. I should be. When you close that port, the tube is pressed inwards, and I guess by that closed and thight securly.

Maybe you should try that?

 

[foraloysius]

No, that is not the problem. Otherwise water would immediately poor out when you open the door to the filter. The hose is shut off on the inside by the filter. When that is sealed tight and there is no dirt in that area, the hose should be closed.

 

[tomturbomatic]

Not An Expert, Just An Owner. 8-8-16 is a math equation

I opened the access port on my 1918 this AM after reading about a plug and there is not one. The little spout pops down into an external position, but there is no plug in the opening. I have never opened those things in the 10 or 11 years of operation of the machines and, after reading this nightmare, won't unless it is absolutely necessary.[this post was last edited: 8/8/2016-09:24]

 

[bajaespuma]

I tried that.

Didn't work.

 

[launderess]

At this point though it may lead to more fustration

Just telephone Miele tech support and see if they can (or will) assist.

Yes, your machine was not sold in the USA but several models that were have a similar drain/pump system IIRC. So *if* you luck out and find someone at Miele willing to leave the corporate line aside that may work out best.

Think we can assume "Askemmy" got what she/he wanted and hasn't bothered with us since. Don't hold out much hope for a response to her/his old thread.

 

[foraloysius]

Next step is to have a good look at the filter again if everything is clean, on the filter and inside the machine. Try and put some grease on the rubber of the filter and then put the filter in again. If you order a new filter for these machines, a parts shop here sends grease with it to lubricate the rubber.

 

[launderess]

Am still going with something was not done correctly when reinserting the filter.

Unless damage occurred during the process and or something has gone missing a machine that didn't leak before cleaning the pump/filter shouldn't do so now.

A similar thing happened early on when the Miele w1070 arrived. Cleaned out the filter and *thought* even swore up and down at Miele tech support had put it back properly, yet water came still gushing out. Miele tech support firmly in that German manner they do so well kept saying "no, the machine cannot be doing that, you must have done something wrong....".

It took a few days (IIRC) of me calming down and understanding what I did and thus how to undo before got the problem solved.

 

[launderess]

Did you ever get this issue sorted?

Inquiring minds want to know.

*LOL*

 

[sbond22]

Filter cap and threads.

Be certain that the threads on the filter body and the cap are clean before screwing the cap back in. If not I have found that the cap may feel tight before it has been screwed all the way in and water will leak out the small hose fitting. The cap screws in a lot further than one may think. With the cap off look at how many threads there are on the filter body and it will be obvious how far the cap must be screwed in before it is actually closed completely. DAMHIK.