Miele USA W1's Water Inlet Error After Prewash

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Water Plus on the WXI860 does nothing on my washer other than increase the amount of water added during the main wash. I have max water level selected for all rinses so I am not sure if water plus affects the rinse water level.

Allergy option is the only way to extend the main wash. It also adds full spins between rinses and and extra rinse. If extra rinse and allergy are selected the machine does not add the extra rinse. The wash duration is the same time if allergy is selected irrespective if extra wash is selected or not.
 
@Mielerod

Regarding QuickIntenseWash on the US W1s:
When you have hot water intake, the cycle is :49 for 40C and :59 for 60C.
If you have water intake set to Cold only the cycle times are 1:15 and 1:25.
 
Comparisons Old To New

It seems Miele has left out some things on their newest models in the US. From placement of bogus cycles on dial. Reduced spin times. Possible difference of water amounts in rinses when "water plus" is used. Allergen w/extra rinse does nothing, still 3 rinses then?

I can tell you "allergen" on the W1 WWF060 adds an extra rinse to most cycles, and you may select "extra rinse" in options thus getting 2 extra rinses. Water Plus increases water level for wash and rinses also on the WWF060.

My fear is when new firmware comes if ever to fix my prewash, that my machine may be more restricted than it already is. The way it seems is a quality well thought out programming scheme Miele once had is no more. Is there a hidden settings menu on the new four machines? What can you set there to improve the machine?
 
@stephen
Your observations on how quick intense wash works are only valid for the previous w1 versions (WWH860 is what I have). For the "New" W1 models in the USA the time is NOT extended to 59 minutes when 60C (140F) is selected. The time remains 49 minutes no matter what temp is selected or what and expanded programming options are set (Water Plus, Allergy, etc.), those are all disregarded in the quick intense wash.

As I stated above the spins in quick intense wash are also sub-optimal compared to the previous models. The WWH860 did a MUCH better job spinning than the WXI-860 does. The WXI-860 will require an extra drain/spin cycle after any load that has textiles that hang on to water (towels, terry shirts, etc.) or there will be extra time required in the dryer.

It feels like Miele farmed the programming out to a committee in India who can't speak German and each person on the committee got to decide how a single program works. The end of the Quick Intense Wash is just messed up. Time spent tumbling the wash before the final spin should be reduced by at LEAST 3 minutes and dedicated to spin. A 60C wash should extend the wash time and a third rinse should be allowed if allergy is selected in the expanded programming menu.

Most of the cycles work great. Quick Intense Wash is currently screwed up on US machines in my opinion. Extra rinse has no effect when Allergy Wash is selected. It should allow an extra rinse in addition.
 
Ok

So which function are you referring to if you are talking about "Allergy"?

If you mean the one in the programming menu that is technically not ment for consumers (as in not mentioned in the manual) that function never improved rinsing.
It has been there at least since the Softtronic days and basically was only ment for very specific conditions where even if all rinsing options were increased there could be some residue minute residue.
It didn't add rinses or increase water levels ever from what I know.
It did however extend interim spins and change the spin profile in general.
On some machines it is said it activated the window spray for a brief moment to flush away suds.

If you mean the option that once lived under the ProgramManager and now is placed in the "options" tab and is called "AllergoWash" it shouldn't even be selectable on QuickIntenseWash.
So if it is selectable via the App for example, that's just the App being the mess that is.

QuickPowerWash as it is called over here dosen't increase wash time for 60C either.

Point is that both 40C and 60C reach the same wash result according to the EU wash class rating system.
These ratings are known to not be that dependent on temperature.

It DOES reach the selected temperature on both settings in all versions.
It just doesn't need more time at temp for the rated cleaning.
Being abled to select 60C is just ment for the bit of extra bleaching and disinfection for loads that can be washed at that temp.

The new 49min version makes a whole lot more sense over here.

There are 3 basic cycle courses now.
All machines over here have a "Short" option.

The default QuickPowerWash has that selected and displays 49min.

If you load 4kg or less with Short selected, the machine will carry out the new QPW cycle.
That means it spins to sense the load and if it senses that load size it runs an adapted PowerWash process.
The first few minutes are spent spinning and spraying the load to distribute detergent on the load and wet everything.
Then it drains and refills for heating.
However the load is much wetter compared to any other PowerWash process and the water level is much higher, almost reaching into the drum.
That allows the machine to heat quicker due to the lower water volume and to take advantage of the higher detergent concentration and to not have to stop heating as if it was heating purely by steaming.

If the load is greater than 4kg, the machine will switch to the 59min version that basically still is the "old" QPW cycle.
Both cycles run an interim spin burst only after the main wash and 2 subsequent rinses.
The final spin there is the very short version only reaching full speed for a few seconds.

Over here, however, you can deselect that "short" option.

Then you'll still get the 1:15h version.
That is 1:15 for both 60C and 40C.

That gives you the regular deep main wash, 2 interim spins and the final spin that keeps at 1600rpm for 60-120 seconds.

Neither version allows any further options.
No water plus, no extra rinse, no AllergoWash.

It is kind of an oversight that you can't add an extra rinse there, but I guess that is down to the fact that the programming for the rinses is so different compared to the other cycles and the fact that they assume that if you have the need for additional rinsing you can just aswell run another cycle.
Especially in the US once you add another rinse, there isn't much between Normal and QuickIntenseWash time wise.
 
Ok

So which function are you referring to if you are talking about "Allergy"?

If you mean the one in the programming menu that is technically not ment for consumers (as in not mentioned in the manual) that function never improved rinsing.
It has been there at least since the Softtronic days and basically was only ment for very specific conditions where even if all rinsing options were increased there could be some residue minute residue.
It didn't add rinses or increase water levels ever from what I know.
It did however extend interim spins and change the spin profile in general.
On some machines it is said it activated the window spray for a brief moment to flush away suds.

If you mean the option that once lived under the ProgramManager and now is placed in the "options" tab and is called "AllergoWash" it shouldn't even be selectable on QuickIntenseWash.
So if it is selectable via the App for example, that's just the App being the mess that is.

QuickPowerWash as it is called over here dosen't increase wash time for 60C either.

Point is that both 40C and 60C reach the same wash result according to the EU wash class rating system.
These ratings are known to not be that dependent on temperature.

It DOES reach the selected temperature on both settings in all versions.
It just doesn't need more time at temp for the rated cleaning.
Being abled to select 60C is just ment for the bit of extra bleaching and disinfection for loads that can be washed at that temp.

The new 49min version makes a whole lot more sense over here.

There are 3 basic cycle courses now.
All machines over here have a "Short" option.

The default QuickPowerWash has that selected and displays 49min.

If you load 4kg or less with Short selected, the machine will carry out the new QPW cycle.
That means it spins to sense the load and if it senses that load size it runs an adapted PowerWash process.
The first few minutes are spent spinning and spraying the load to distribute detergent on the load and wet everything.
Then it drains and refills for heating.
However the load is much wetter compared to any other PowerWash process and the water level is much higher, almost reaching into the drum.
That allows the machine to heat quicker due to the lower water volume and to take advantage of the higher detergent concentration and to not have to stop heating as if it was heating purely by steaming.

If the load is greater than 4kg, the machine will switch to the 59min version that basically still is the "old" QPW cycle.
Both cycles run an interim spin burst only after the main wash and 2 subsequent rinses.
The final spin there is the very short version only reaching full speed for a few seconds.

Over here, however, you can deselect that "short" option.

Then you'll still get the 1:15h version.
That is 1:15 for both 60C and 40C.

That gives you the regular deep main wash, 2 interim spins and the final spin that keeps at 1600rpm for 60-120 seconds.

Neither version allows any further options.
No water plus, no extra rinse, no AllergoWash.

It is kind of an oversight that you can't add an extra rinse there, but I guess that is down to the fact that the programming for the rinses is so different compared to the other cycles and the fact that they assume that if you have the need for additional rinsing you can just aswell run another cycle.
Especially in the US once you add another rinse, there isn't much between Normal and QuickIntenseWash time wise.
 
Quick Intense Wash

I have to say I am very disappointed in the quick intense wash on my new WXR-860. Rinsing is poor because of the nearly non-existent interim spins and the load is left very wet because of the extremely short final spin. I also wish there was a way to opt to have proper intermediate spins and a longer final spin. I'd gladly have it go back to the old 59 minute version of the cycle for that.

I'm still trying to find the right combination of cycles and options to have a load cleaned and thoroughly rinsed and extracted in about an hour. Baby Clothes with the single wash option is good but not great. Anyone else figure out a good combo?
 
The Allergy programmable function adds an extra rinse as standard to most programmes. I have it programmed in so I get 3 rather than 2 standard rinses, with the option of a 4th with extra rinse. It also means you get an extra rinse when using Single Wash which doesn’t allow you to select it manually. It is annoying how you don’t get 3 rinses under 60° on W1 which you used to on the 3000/5000 series, despite the manual saying so. Although Automatic plus will do 3 rinses as standard, so 4 with allergy enabled.

I have to say I find the new Quick PowerWash very poor at rinsing and spinning compared to the previous 59 min version. The rinsing is terrible (it doesn’t drain completely between 1st and 2nd), doesn’t fill to as high a rinse level and only peaks at 1600 before slowing down again whereas the previous 59 min version would spin at 1600 for 90 seconds, and drain completely between the rinses. I haven’t yet managed to trigger the 59min version on mine however even with large loads. I tend to use the SingleWash option for a quick wash instead with good results - you can select up to 90° and it will do two full rinses and interim spins (or three with Allergy programmed in) and a longer spin at 1600. If you load more than 1kg, SingleWash is programmed to fill as normal too without using the PowerWash 2 rhythm. (I have the PowerWash 2 rhythm deactivated as standard as I find washing results poorer than washing in a standard pool of water).

I would imagine the longer wash times for QuickIntense is due to being on lower voltage versus 240 we have here. Even at this time of year under half an hour is enough to heat to 60, although I do wish we had more hot fill options here to make use of cheaper hot water for most loads that wouldn’t require a profile wash.

Don’t even get me started on Express - on the 2000/3000 series it was brilliant with at least 2 rinses as standard, 3 with extra and a full cottons fast spin, versus 1 rinse and a short stint at 1200. It was ideal for smaller loads that were normally soiled, or larger loads of lightly soiled items. BSH have a better method nowadays with 2 rinses as standard with the ability to add extra should you need them, although the final spin is still only 1200.

Miele aren’t alone though in having an awful <1hr cycle - the LG v10 I have on Turbowash 39 only does one rinse as standard with a very short Turbowash spray rinse (2 sprays both ar 5 seconds) but does spin at max - although only washes for 10-15 mins so doesn’t wash as well Miele QPW or Siemens PowerSpeed. The Siemens PowerSpeed 59 cycle is strange too - won’t let you select more than 40 or 1400rpm but will at least do 3 proper rinses, though with no interims. It also spin washes several times in the wash to drive the detergent through the lid. For a good everyday cycle for most loads and soiling at 1 hour,I don’t think you can beat the Mixed Fabrics cycle which lets you do up to 60°C in an hour, and does full interim and the standard 1600 spins on full loads.

In terms of cycle bugs, my Miele will sometimes cancel and abort the cycle halfway through leaving you with warm, soapy, dripping wet laundry - has had two updates to try and resolve but it still does it - seems to be a glitch/flaw on my particular machine.
 
@henene4

The allergen setting in hidden menu does offer another rinse on most cycles, and better temp holding times. Stop insisting on what machines do not do on models made for other countries. I can also add an extra rinse getting a total of 4 on major cycles. My water plus setting is just a across the board increase of water level in wash cycle and ALL rinses, by 3 increments in settings from normal water levels. My machine does not have the water plus extra feature set of water plus. I chose the W1 WWF060 for multiple reasons. No TwinDos, no recirculation pump, has rinse/spin vs base model did not, has light in drum/base model did not.

I am waiting for my prewash issue to be corrected IF EVER. As others in the United States are waiting. In new W1 lineup a similar machine as the WWF060 no longer exists. Now it's one base model and three TwinDos models. I would not want another model W1 period, even if offered as a replacement. Miele will be going on two years as to knowing about the prewash/soak/add item issue according to FACTS! Some W1's are getting updates introducing the ISSUE IN SUBJECT where as the machine was fine before the update.

Miele should have just fixed the mess on the original four W1 units before introducing another set of W1's. Two of the new W1's are carrying over the same issue with prewash/soak/add item, and two are not. Miele is not perfect as they claim to be, or the quality made appliance they claim to have. As of late NEITHER!
 
For those of you with new released W1's in the USA...Good luck on getting those irritations with how cycles are programmed remedied. It sure appears logic went out the window with these new released W1's. Complaints are clearly not taken into consideration by us American customers.
 
@derrick352
I think you may be going too far. Miele still has good build quality and the other cycles work just fine. I have over 8000 hours on the WWH860 now. There is no other brand that I know of outside speed queen or a commercial washer that would withstand that level of use.

I am not thrilled with some of the design changes to the cycles on the WXI-860. I personally LIKED the WWH-860 Quick Intense Wash. I felt it did a good job in 59 minutes.

@stephen
The times for the QIW cycle do NOT change when cold only is selected on the WXI860.

The problem I have is that QIW is very useful for many items. We run lots of towels through it in my house in the WWH-860. The WWH-860 does a proper final spin AND if Allergy is enabled to on in the expanded program menu you can get three rinses. With hot water valve enabled we can get a 140F temp for good sanitation, good wash due to towels not having a lot of visible soil and good rinsing, all in under an hour.

The WXI-860 QIW really ruins this process. Manually running another drain/spin is possible, but the third rinse is missing. The rinses in the QIW cycle are poor compared to it's predecessor. It's a shame because the new wash action is not bad.

Miele may have improved the wash action at the expense of good rinsing and proper final spin. The USA models does NOT have the ability to disable "Short" as HENE said the German models are so equipped.
 
The 59min QPW

That actually might have gone for good.

In the transition period here where the machines had both label cycles on them, Miele had both their old and new cycle usage tables in the back of the manual.

That listed QPW once for 5kg in the old table with 59min and once with 4kg at 49min.

They might have just taken that out, since now in the new manuals the max load for QPW is 4kg.
 
New vs. old QPW

From what I have seen in the new W1 models, if you deselect the Quick option for the QPW program it increases the time to 1 hour 15 mins and the max load goes from 4 kg to 5 kg. I have a WMR861 which has the 59 min QPW, when I select water plus, the time increases to 1 hour 15 min. This improves the rinses and lengthens the final spin giving good results with towels or anything that I want to be washed quickly and thoroughly. If I adjust the soil level to light, the time decreases to 1 hour 7 minutes.
 
"Hot water Valve"?"

Believe that refers to enabling "hot water" connection instead of "cold fill".

All Miele washing machines going back to early electronic controls required both a hot and cold tap connections. If you wanted to go with cold fill only it required using a "Y" splitter because hot water inlet still had to receive water for machine to operate properly.

Taking advantage of fact American homes often have ample hot water supplies Miele washers sold here for some time use both hot and cold water valves. Machine will fill with whatever temperature water is needed for certain cycles, which of course lessens demand on heater.

This in contrast to washing machines made by Miele and others sold in Europe where majority are cold fill only, and have been for years now. Machines sold there have far more powerful heating capacity, and it just makes more sense energy usage wise (on average) to let washer heat water as needed.

Not everyone sees things that way however. Homes with solar heated hot water or other ample supply often want a washer with hot water connection.
 
See page "90" from installation manual.

Miele W1 washing machines sold in USA have at least two water option settings.

Cold water - Washer fills with "cold" water only (or whatever comes out of taps).

Hot water - This is default setting. Machine fills with hot water for certain wash cycles, useful in situations where homes have ample hot tap water from solar, water heaters, etc... Note Miele says this is an "energy saving" option.

https://www.mieleusa.com/pmedia/ZGA/TX2070/11152950-000-01_11152950-01.pdf

Don't know about W1 washers, but IIRC the 3XXX, 4XXX and other washers that ran on 120v did not (IIRC) engage heater for certain normal wash cycles when machine had hot water tap enabled. You got whatever temp came out of taps, and if it cooled or whatever, tough cheddar...
 
June 2022 Software Update Ready

It has been reported the software/firmware is ready. Here is a kicker for some...this was posted in Laundry Room.

"Miele just told me on the phone if machine is out of warranty we have to pay for service call. I just made it. Purchased the current unit on 5/20/2021. I told Miele this is not acceptable regardless. So if your machine was defective upon purchase and the software took more than 1yr to be released, they want us to pay for the service call. Total BS. On top of that I have to get someone out of service area. Notified district tech to assist in getting me a truck roll in addition to ticket request. Please share details about any cost to you on tickets created within warranty period, and actual repair outside of warranty period. Thanks"
 

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