It reminds me of what happened to Maytag in the early 2000s. Maytag used to be great and reliable, but in the early 2000s and late 1990s, Maytag started significantly declining. Rebranding Norge units and Amanas under the Maytag name, launching the Neptune in 1997, launching their worst unit (the Neptune TL). The line of Maytag dependable care machines also got more narrow in the 2000s, and the Norgetags and Amanatags (which had far more issues) were significantly more popular in the 2000s.
Whirlpool’s first decline was launching the VMW, although their older VMW’s were more reliable than many of the other brands of high efficiency machines (such as the HydroWave). They still had more issues and failures than the direct drives. In 2018, Whirlpool started putting smaller balance rings on their 3.8 to 3.9 cu ft units, and in late 2019 they put it on the bigger machines.
In 2023, they had their most severe decline, and now, all their smaller VMW machines have control board issues. The bigger ones have major issues with the pump wire and they tend to vibrate on the spin cycle when new.
Some of the Whirlpools are literally having the control boards fail in under a year, it’s only December and new threads and posts show people reporting constant draining on models made on early, 2025, so Whirlpool isn’t even fixing the issue.
If Whirlpool goes bankrupt in a couple years it’s well deserved, they’ve been making everything worse on their machines. It started off as reducing the balance ring size on the 3.8 to 3.9 cu ft VMW’s with the stainless steel drum, in 2023 they began using the worst transducers ever on their traditional style VMWs, at least those are being discontinued (tho Lowe’s has like thousands of those still in stock). I believe the WTW4950HW, WTW4955HW, WTW4957PW, WTW4816FW, WTW4855HW, WTW4850HW, and NTW4516FW are ALL discontinued. They seem to be replaced with the newer style VMW’s (e.g. WTW4100SW), which probably have the major pump wire issues.
Whirlpool is now even worse than Samsung (for their lower end ones). Even Samsungs are more reliable now, I’d take replacing the suspension rods after 2 years over having my control board fail within 10 months.
The Samsungs aren’t good, control board issues, pump issues, suspension issues. Bearing issues also seem increasingly prevalent on Samsung top loads (especially in the newer models). So, I wouldn’t buy one.