A friend called because her washer wasn't spinning the water out of her clothes. Upon exam, the washer agitates fine but when it goes into spin, the tub will spin but the agitator continues to agitate (spinning and agitating at the same time). The water pumps out fine but the tub never gets up to speed during spin. If you lift the lid to stop during spin, it just agitates when restarted, no spin action at all. Any advice?