Another scarred-for-life Ma Bell veteran here, and Eddie & Tim you are both so right! Stepford hags every last one of them! Once we had heavy rains and it was almost impossible to get to work due to flooding in the area where our building was located, but I made it in. By Noon the parking lot was beginning to flood and the river behind the building was on the verge of spilling over its levee so we were told to go move our cars. We were almost trapped in the building and nobody had the guts to make an executive decision to evacuate. The area manager from 50 miles away had to come down -- at the hags' request, and in the middle of the storm -- to decide. He was pissed off but good, and asked them why in the hell they hadn't already gotten everybody out of there. That's how blinded the hags were, and fearful of using their own judgement, lest customers have to wait longer on hold than the PUC mandated. I never had any respect for them from day one, and on that day they lost any chance of gaining it.
Another story I was told by someone in Operator Services was about a guy who needed a bathroom break. The hag/hags wouldn't let him leave the board, so he stood up and pissed all over it. A true hero, he was.
* * * * * * * * * * * * * * * * * * * * * * * * * *
Those color phones and the sets with special features not only cost extra back then, but they do now, too. The Oxford Gray phone is a super rare color. The "mushroom" lighted dial phones are also highly sought after. Those two-tone phones were just plain fugly IMO.
Eddie, I like your landlord's style. Sticking it to The Phone Company was considered a sport by many. We had a 25' cord on our phone but I know damned well my dad wasn't paying for it. I don't know how that happened. It might have been there already when we moved in back in 1960. Neighbors next door had a long cord too. Their phone was all over the TV room and living room, with the thick black cord snaking across the floor behind it.
I kept a landline (with our same 1960 phone number) when we moved recently. I was really disappointed to find out that, because AT&T has abandoned copper in favor of fiber in our neighborhood, the dialtone passes through the fiber gateway on the premises, and if the power goes out, so does our landline. That is precisely why I wanted a landline -- because it would still work when everything else didn't. The installers told me not to even waste my time trying to get it converted to copper POTS service. How far the mighty have fallen.
Here's a shot of one of my most prized phones: a 1950 model 500 that saw very little use. Although introduced in 1949, those first 500s produced were only test models and had to be returned to Bell Labs. Very few of them exist. The 1950 500s are fairly rare as well, as deployment was both selective and spotty due to certain components being in short supply attributable (supposedly) to production or other roll-out issues. One thing that sets early 500s apart from those produced in 1952 and later is the painted alphanumerics on the dial plate, which were protected by a fitted clear plastic cover. In 1952 Western Electric began using a soft plastic injection mold process for the numbers and letters instead of paint. That I even managed to come across a 1950 500 (at a thrift store in 1981) on the west coast is amazing. Pacific Telephone was Ma Bell's ugly stepchild and was the last to get anything new. How a 500 made its way to the Bay Area in 1950 is a real mystery.
I have much older phones, but they're actually not as rare as the 1950 500. While the straight cord is age-appropriate, I opted to put a far more manageable coiled cord on it, as it sat on my desk as my daily driver for a number of years. It will be pulled out again once I've done some wiring work to add a couple of jacks. I love the feel of a heavy bakelite type G-1 handset, its superior e(a)rgonomics, and the solid sound it makes when replaced on its cradle.
It has been suggested that the model 500 is the mother of all industrial designs from the 20th century, and I have to agree.
