Friend of my sister lives full-time in an RV, has said machine (and a matching dryer which I missed noticing on the other side of his bedroom closet but sister said she saw it). He had a couple incidents in the last few days of it failing on the final spin, in one case running what sounds like a balance/distribution route for an hour (so he claims) before aborting.
He asked if I'd look at it, telling sister only that it's a "full-size washer" so I had no advance info of brand/model/type. He told her that he thinks it's having a "timer problem" (there's no mechanical timer, all electronic).
Anyway, we ran it on a Normal cycle with no clothes and it went through OK, no malfunction.
I gently/discretely questioned him to determine if maybe there was a balancing problem due to load characteristics. He has been using the machine for 4+ years so reasonably should have a handle on it but one never knows ...
He did mention an occasion (don't know how long ago) of running one pair of jeans that definitely had balancing issues. He claims that the recent loads weren't of anything unusual. I explained the problem of balancing a single item, or a sheet with a bath towel, etc.
That's all I had to offer to him.
Wondering if Pinnacle is sourced from ... maybe a Chinese manufacturer such as Midea?