Please help, if possible !

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maytagbear

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I have a soon to be one year old Toshiba Satellite running Windows 10.

To me it is easier than 8.1, and considerably improved over Vista.

However, I am having something of a time getting to the Start Menu. When I poke the Windows button between ALT and "FN,"** it's changed, and I can't find where it used to say things like "Restart, Sleep, and Shut Down." I need to restart deeply, because Firefox has a balky script, and I do not have my Facebook on IE/Windblows.

I tried doing what someone once called "a hard boot," which sounds hot, like a Wesco, White's, Red Wing, or Lucchese, but is really just a fancy way of saying "Pushed in and held the power button until it turned off." I left it alone for several hours, thinking that might solve the problem. It did not. I am writing this in/on Windows/IE/What On Earth??? and it's still not doing what I want it to do, blast it. I hard booted it several hours ago, when I had to leave for a bo-ring committee meeting at church.

If you have any useful ideas, please put them very, very, very, simply. Think "Elderly Grandparent" looking for the "Any" key. "It says push any key, and I do not see the "Any" key!"

I am going to go pet Rosa del Gata, have some lemon sorbet, and I hope, get to bed.

Thank you in advance.

Yes, I did take a Microsoftee update which came out on Sunday (?) It was supposed to patch something, I think.

I am really tempted to give up Bill and go to Steve next computer.

If you pray, I'd be grateful. If you want to vent/grouse/whine about your computer, please do so!

Love and laughter

** What the devil does "FN" mean, anyway? "Freaky Nose?" "Fine Nurse?" "Forbidding Number?" "Friendly Nightingale?" "Fancy Nectarine?"

Lawrence/Maytagbear
 
I tried that,

and it did not work. I get a long string of "stuff," from "Adobe Creative" to "Zuus," whatever on Earth THAT might be. The long string of "stuff" is new to me today.

Wishing you all a better evening than I am having, and a pleasant Thursday!

L/Mb
 
Only hard boot as a last resort.  It damages the hard drive.

 

FN = Function.  Usually that key is used in conjunction with another to accomplish something.  I never use it.

 

I do the same thing as Tim to shut down.  I don't know why you're getting weird stuff instead of shut down/restart etc. when you click there.

 

You might try Ctrl/Alt/Delete (press all three keys simultaneously) and when you get the grey screen, there's a power symbol at bottom right that might get the thing to shut down for you if you click on it.

 

 
 
Just go to the Windows logo at the lower part of your screen. (lowest left of your screen)  Left click once.  Right above the Windows logo will be the power options circle.  Left click on it once and move your cursor up to "shut down".  Sometimes when doing this you will see the option "shut down and apply updates".  In this instance, pick to install updates.  In both of these instances just LEFT click once on your choice. 

 

 

 

 

 
 
Lawrence, 

 

I had the same issue - I could no longer find the box which held choices like powering off or going directly to the file explorer after a 'pushed update' this past weekend. 

 

I was able to find the 'start' box eventually, though.  If you bring the pointer over the Windows symbol at the lower left hand corner of the screen and give it a left-click, there should be a re-arranged list at the very far left displayed vertically instead of in a separate box.   

 

I'm not sure if that was what you are looking for, but this is where it got moved to.

 

As an ex-IT type, I now completely understand the dirty looks I got from folks when I'd announce "We're upgrading the system this weekend".... LOL

 

I hope this helps!

 

 
 
I noticed when I tried Ctrl/Alt/Del last night that Task Manager displayed a blank box with the verbiage that no applications were running.  I find that very hard to believe, and I blame it on the latest update that occurred earlier this week.

 

I agree with Lawrence.  Microsoft has always behaved like a bunch of slobs who turn out half-assed work.   But the alternative requires regressing back to the age of two, when all any of us knew how to do was point at pretty colors and get rewarded with something, anything, even if it's not what we want.
 
Lawrence,

Whenever I get hit with a different/unknown issue like this I speed off to Google and try to define it into a search term as best as I can. In this case I tried Win 10 Start Menu Changed

Of course there are many results to weed through but very likely something in there that is helpful. The Win 10 start menu is VERY configurable. I tend not to use it as I just type the application name into the search box and I use the start menu very little that way.

Most likely your start menu change resulted in the Windows 10 "Anniversary" update. In my case it broke my legacy printer drivers and I had to muck about for a while lying to windows again to fake it out by using different drivers ;)

Here are a few results that may (or may not be) helpful:

https://www.cnet.com/how-to/how-to-customize-the-windows-10-start-menu/

http://www.pocket-lint.com/news/138397-windows-10-anniversary-update-how-has-the-start-menu-changed

Good Luck!
 
I tried that,

and it did not work. I get a long string of "stuff," from "Adobe Creative" to "Zuus," whatever on Earth THAT might be. The long string of "stuff" is new to me today.

Wishing you all a better evening than I am having, and a pleasant Thursday!

L/Mb

^maytag bear,

They changed the layout of the start menu. That list is basically the list of programs you have installed. The Power button is directly to the left of that. It looks like a power button.
 
Maybe the reason I'm not having this trouble is because a message has been popping up to advise that an update cannot be loaded.  So, I clicked there and it started to do it's thing, only to stop about halfway through and tell me the wireless dongle for the desktop could not accommodate or was otherwise incompatible with the upgrade.

 

It appears I have to go buy a new dongle in order to receive the latest update and any in the future.
 

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