solsburian
Well-known member
While Candy say it’s caused by a manufacturing fault, I wonder if the welded drum seam is weakening with age?
Pre 2010 Candy Explodes in the UK
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Horrible... even though just a small number aswell as it was in germany... but it shouldn"t happend at all! Neither to Candy or Indesit or any other brand!
Just to say one funny thing that I constantly see in such UK magazines. Everything bad said about Candy, and then "The reliability section of our washing machine reviews also ranks big names including -->Hoover<--, Bosch and Hotpoint for aftercare and reliability." Hoover is constantly being rated higher for EVERYTHING than Candy. Quality, wash ability... makes me think that they are just making up results for market making ones to sell more.. I mean make difference between Candy and Hoover machine is ABSURD. If they recalled, they would recall only Candy.. I mean so stupid, I have no confidence in their tests anymore..
So, as I am not a subscriber of Which? Can anyone tell me what were results of this "reability" section please?
Horrible... even though just a small number aswell as it was in germany... but it shouldn"t happend at all! Neither to Candy or Indesit or any other brand!
Just to say one funny thing that I constantly see in such UK magazines. Everything bad said about Candy, and then "The reliability section of our washing machine reviews also ranks big names including -->Hoover<--, Bosch and Hotpoint for aftercare and reliability." Hoover is constantly being rated higher for EVERYTHING than Candy. Quality, wash ability... makes me think that they are just making up results for market making ones to sell more.. I mean make difference between Candy and Hoover machine is ABSURD. If they recalled, they would recall only Candy.. I mean so stupid, I have no confidence in their tests anymore..
So, as I am not a subscriber of Which? Can anyone tell me what were results of this "reability" section please?
If I remember rightly, Hoover and Hotpoint has often always been a Don't Buy as far as reliability when it comes to Which?...
Then again it has been a while since I have been a subscriber.
Jon
Then again it has been a while since I have been a subscriber.
Jon
aegokocarat
Well-known member
ooh crap!!
my mate has just got a hoover optima coz his old 2004 hotpoint had finaly bitten the dust and the outer drum cracked. sooo i am very scornful of him at the moment!
my mate has just got a hoover optima coz his old 2004 hotpoint had finaly bitten the dust and the outer drum cracked. sooo i am very scornful of him at the moment!
hoover1100
Well-known member
At the end of the day
You're never gonna get anything impressive in the price range these machines sell for, you don't, however, expect them to explode!
It may not only be Candy or Hoover machines this happens to, but these machines do seem to be doing it more than other brands. It's only right this is brought to public attention, this could be very dangerous!
Having used machines made by Candy, Indesit, Beko and Antonio Merloni, I certainly know I'd never want one unless I had no choice! The build quality of low end machines like these tends to be visibly poor and flimsy to the touch.
I'd like to think this would push manufactuers to improve the build quality of low-end brands, and push consumers to pay a bit more for a better quality machine where possible. Sadly, I highly doubt it.
Matt
You're never gonna get anything impressive in the price range these machines sell for, you don't, however, expect them to explode!
It may not only be Candy or Hoover machines this happens to, but these machines do seem to be doing it more than other brands. It's only right this is brought to public attention, this could be very dangerous!
Having used machines made by Candy, Indesit, Beko and Antonio Merloni, I certainly know I'd never want one unless I had no choice! The build quality of low end machines like these tends to be visibly poor and flimsy to the touch.
I'd like to think this would push manufactuers to improve the build quality of low-end brands, and push consumers to pay a bit more for a better quality machine where possible. Sadly, I highly doubt it.
Matt
aegokocarat
Well-known member
beko are very solid and i say this as an owner of a beko fridge and washing machine.
solsburian
Well-known member
Which don't have any "Don't Buys" at the minute for Washing Machines or Washer Dryers. However, apparently the Candy GO482 was awarded Best Buy status at some point, but many Which customers have reported reliability problems with the model. There are also reports of poor customer service form Candy (but that seems to be the norm with companies these days anyway).
The other day, I spotted a discontinued built-in Candy WD at Homebase (A DIY chain for those who don’t know) that had the old style drum (it looks like the same kind that are fitted to the Hoover Nextras). The old drum seemed to be much better quality then the new ones. The metal seemed to be thicker and the drum seam wasn’t welded.
The other day, I spotted a discontinued built-in Candy WD at Homebase (A DIY chain for those who don’t know) that had the old style drum (it looks like the same kind that are fitted to the Hoover Nextras). The old drum seemed to be much better quality then the new ones. The metal seemed to be thicker and the drum seam wasn’t welded.
aegockocarat,
As you could see in the text it clearly says that manufacturing mistake was sorted out in 2009! So all machines that are produced in 2010-2011 are secure! You don"t have to worry about your friend
And to be honest, even I was suprised when I saw that GO482 got a "best buy"...
As you could see in the text it clearly says that manufacturing mistake was sorted out in 2009! So all machines that are produced in 2010-2011 are secure! You don"t have to worry about your friend
And to be honest, even I was suprised when I saw that GO482 got a "best buy"...
solsburian
Well-known member
I'll still be cautious until Trading Standards report back on their findings. UK Whitegoods have a few more pictures of machines that have exploded.
Whether it's an erroneous picture or not, still doesn't excuse the fact that machines from any manufacturer malfunction in such a way. Even just one machine is bad enough, and it looks like quality control/quality is getting worse and worse not with just appliance companies but companies in general, and it's more than likely going to take human injury before anybody realises.
The sad thing is that, especially with the price Hoover machines sell for here, you can get a better built Bosch or Elux or similar for the same amount of money.
Jon
The sad thing is that, especially with the price Hoover machines sell for here, you can get a better built Bosch or Elux or similar for the same amount of money.
Jon
ofcourse...
But I say again, everyone Candy, Candy, Candy, Candy... and even on site as Washerhelp - same... Indesit will end up like a good one if it goes like that -.-
This is bad, but when talking to people they should at least tell Candy, Hoover, Indesit, Hotpoint-Ariston.. not just Candy.
But I say again, everyone Candy, Candy, Candy, Candy... and even on site as Washerhelp - same... Indesit will end up like a good one if it goes like that -.-
This is bad, but when talking to people they should at least tell Candy, Hoover, Indesit, Hotpoint-Ariston.. not just Candy.
solsburian
Well-known member
UK Whitegoods advise people not to buy Hotpoint/Indesit products in light of the drum issues.
The problem Candy has is that it has had a poor reputation in the UK for years and this won't help at all.
The problem Candy has is that it has had a poor reputation in the UK for years and this won't help at all.
hotpoint9534
Well-known member
I quite agree with Jon here.
In the past there would have been a safety recall or safety checks made on every machine with that design of drum. Why is this not occurring this time?
You can only cut costs and quality control down to a certain point before people start being injured or worse.
Tom.
In the past there would have been a safety recall or safety checks made on every machine with that design of drum. Why is this not occurring this time?
You can only cut costs and quality control down to a certain point before people start being injured or worse.
Tom.
solsburian
Well-known member
Perhaps it will be too expensive for them? Either way they (and Hotpoint/Indesit) should be forced to inspect/replace drums of the same design.
If someone is killed or seriously injured by one of them they will probably have much bigger fish to fry.
If someone is killed or seriously injured by one of them they will probably have much bigger fish to fry.
3beltwesty
Well-known member
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It is the seam that fails.
There really is not retrofit of repair that will fix a poor seam.
One could reprogram the spin speed to be like my 1976 FL washer and have it 550rpm.
Or one could buy back the machines and crush them.
It is the seam on the 201 stainless basket that fails, a poor joint or weld.
One could with a TIG welder add two reinforcement strips; that would cost a bundle, plus one would have one's head in a dinky space.
jnd
There really is not retrofit of repair that will fix a poor seam.
One could reprogram the spin speed to be like my 1976 FL washer and have it 550rpm.
Or one could buy back the machines and crush them.
It is the seam on the 201 stainless basket that fails, a poor joint or weld.
One could with a TIG welder add two reinforcement strips; that would cost a bundle, plus one would have one's head in a dinky space.
jnd
solsburian
Well-known member
The outer drum on all Candy/Hoover and Indesit/Hotpoint machines are all sealed these days anyway, so an entire inner/outer drum replacement would be needed.
It's an absolute disgrace, made worse by both companies less then spectacular responses.
I wonder what Lord Weinstock and William Hoover would say???
It's an absolute disgrace, made worse by both companies less then spectacular responses.
I wonder what Lord Weinstock and William Hoover would say???
3beltwesty
Well-known member
- Joined
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If on had to, one could just take a TIG torch and us it inside the washer to add two renforcements. It would be tough, but there is no sparks.
The inner part of the nbaske is not sealed; that is where ones clothes go!
The inner part of the nbaske is not sealed; that is where ones clothes go!
hotpoint9534
Well-known member
I don't care if it's too expensive, these companies shouldn't put a price on safety. If it was my company I'd replace the whole lot. In fact I'd make them more repairable in the first place, but that's another point.
Tom.
Tom.
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