SactoTeddyBear
Well-known member
- Joined
- Nov 25, 2004
- Messages
- 1,302
Hey! Club Friends and all our Relatives, I wrote to Kitchen Aid, to ask them why they didn't use Stainless Steel for their Ensemble Electric and Gas Dryers, as well as on at least their "TOL" regular gas and Electric Dryers, of at least the Superba Models. Below is my info to them and their replies back to me.
Peace and Happy Kitchen Aid Laundrying, Steve
Sacto Teddy Bear...
"My Inquiry"
I would like to know why your Ensemble Gas and Electric Dryers don't have a Stainless Steel Drum Interior, like their similar Whirlpool Duet's and Kenmore HE's have, besides why don't you have Stainless Steel Drum Interiors in at least your "Top-Line" regular Gas and Electric Dryers?
"Kitchen Aid Reply"
Most KitchenAid dryers feature a very durable PowderKote drum and inner door. Fine, white polyester powder is electrostatically applied to the interior surfaces of the drum and the dryer door. After application, the finish is baked at a high temperature to fuse the PowderKote finish to the steel and provide a tough, durable, long-lasting finish that resists snagging. White finish brightens the interior, provides clean appearance and carries a 10-year parts warranty if it rusts through due to defects in materials or workmanship.
Unfortunately, we are unable to give you an exact reason as to why our Engineers have choose to continue using the PowderKote finish instead having a Stainless Steel drum. We apologize for any inconveniences this may have caused.
We sincerely appreciate your interest in KitchenAid appliances. Please let us know how we can assist you further.
"My Inquiry"
Thank you for you quick reply back to me. I've realized another issue about the reason, for my asking about why you don't use Stainless Steel for the Interiors of the Dryer Drums. What are people supposed to do, because of the Bluing Stain from "Blue-Jeans" and "Black-Jeans" that gets on the "White-Powder" Coated Interiors? I've had several Kenmore and Maytag Washers and Dryers {I know, somewhat bad news} through the years and this is going to actually be my first attempt at looking into buying a Kitchen Aid Brand of Washer and Dryer and I'm still concerned not only for myself, but others that have this issue to deal with. What can we all do about that, to either keep the Stain from appearing and/or how to control it or get rid of it, when it does appear, without causing any kind of Damage to the "White-Powder-Coat" of the Drum Interior? This would certainly be an Issue that I would like to see and hear that would be thought of, for my reason of concern, as to looking into creating at least on the more "Top-of-Line" Dryers, of not only the Ensemble's but maybe even the Superba's as well, and naturally also in both the Electric and Gas Models and the availability being on all Colors of the Cabinets as well. Thank you so very much for you valuable time and help. I hope to hear from someone real soon, with some "Feed-Back" about this matter and what will be done about it, besides of any info for those of us who do have a Dryer with the White "Powder-Coating" Finish on the Drum Interiors.
"Kitchen Aid Reply"
In regards to dye stains inside your dryer drum, this is usually caused by unstable dyes in clothing, usually jeans as you stated. However, this will not discolor or transfer to other clothing.
To remove any dye transfer from the dryer drum, we recommend that you scrub the interior of the drum with a detergent and water paste. Once the unit is cleaned out, put a few damp old rags in the unit, and run the dryer for several minutes. Then verify the rags have no stain transferred on them, the stain, if any is remaining, is then "baked" into the surface of the drum and bulkhead due to the high temperatures of the dryer in operation. We are hopeful that you find this information helpful.
KitchenAid does have plans to introduce a Pro Line washer and dryer in the first quarter of 2006. This dryer, model numbers KHGV01RSS (gas), and KEHV01RSS (electric), will offer a Stainless Steel drum. However, please be aware that because this product has not yet been released for production, this is merely an estimated timeframe, and is subject to change at any time.
We have attached a preliminary spec sheet for our Pro Line laundry pair for your review.
Thank you once again for contacting KitchenAid. Please let us know if you have any further questions.
"Extra Info From Me"
I wasn't sure if these Web-Site Addresses would come up as a Link, so I chose to leave the Addresses included in the contents as well, just in case.
http://www.kitchenaid.com/catalog/shopping_options.jsp
I'm not sure which of these are supposed to be the Pro-Line Site. I tried to go to the top one, but it didn't have any info. I haven't tried the other Site below the first one as of yet, maybe there is some info there about the new Pro-Line Machines.
http://www.kitchenaid.com/catalog/shopping_options.jsp forum.kitchenaid.com
Peace and Happy Kitchen Aid Laundrying, Steve
Sacto Teddy Bear...
"My Inquiry"
I would like to know why your Ensemble Gas and Electric Dryers don't have a Stainless Steel Drum Interior, like their similar Whirlpool Duet's and Kenmore HE's have, besides why don't you have Stainless Steel Drum Interiors in at least your "Top-Line" regular Gas and Electric Dryers?
"Kitchen Aid Reply"
Most KitchenAid dryers feature a very durable PowderKote drum and inner door. Fine, white polyester powder is electrostatically applied to the interior surfaces of the drum and the dryer door. After application, the finish is baked at a high temperature to fuse the PowderKote finish to the steel and provide a tough, durable, long-lasting finish that resists snagging. White finish brightens the interior, provides clean appearance and carries a 10-year parts warranty if it rusts through due to defects in materials or workmanship.
Unfortunately, we are unable to give you an exact reason as to why our Engineers have choose to continue using the PowderKote finish instead having a Stainless Steel drum. We apologize for any inconveniences this may have caused.
We sincerely appreciate your interest in KitchenAid appliances. Please let us know how we can assist you further.
"My Inquiry"
Thank you for you quick reply back to me. I've realized another issue about the reason, for my asking about why you don't use Stainless Steel for the Interiors of the Dryer Drums. What are people supposed to do, because of the Bluing Stain from "Blue-Jeans" and "Black-Jeans" that gets on the "White-Powder" Coated Interiors? I've had several Kenmore and Maytag Washers and Dryers {I know, somewhat bad news} through the years and this is going to actually be my first attempt at looking into buying a Kitchen Aid Brand of Washer and Dryer and I'm still concerned not only for myself, but others that have this issue to deal with. What can we all do about that, to either keep the Stain from appearing and/or how to control it or get rid of it, when it does appear, without causing any kind of Damage to the "White-Powder-Coat" of the Drum Interior? This would certainly be an Issue that I would like to see and hear that would be thought of, for my reason of concern, as to looking into creating at least on the more "Top-of-Line" Dryers, of not only the Ensemble's but maybe even the Superba's as well, and naturally also in both the Electric and Gas Models and the availability being on all Colors of the Cabinets as well. Thank you so very much for you valuable time and help. I hope to hear from someone real soon, with some "Feed-Back" about this matter and what will be done about it, besides of any info for those of us who do have a Dryer with the White "Powder-Coating" Finish on the Drum Interiors.
"Kitchen Aid Reply"
In regards to dye stains inside your dryer drum, this is usually caused by unstable dyes in clothing, usually jeans as you stated. However, this will not discolor or transfer to other clothing.
To remove any dye transfer from the dryer drum, we recommend that you scrub the interior of the drum with a detergent and water paste. Once the unit is cleaned out, put a few damp old rags in the unit, and run the dryer for several minutes. Then verify the rags have no stain transferred on them, the stain, if any is remaining, is then "baked" into the surface of the drum and bulkhead due to the high temperatures of the dryer in operation. We are hopeful that you find this information helpful.
KitchenAid does have plans to introduce a Pro Line washer and dryer in the first quarter of 2006. This dryer, model numbers KHGV01RSS (gas), and KEHV01RSS (electric), will offer a Stainless Steel drum. However, please be aware that because this product has not yet been released for production, this is merely an estimated timeframe, and is subject to change at any time.
We have attached a preliminary spec sheet for our Pro Line laundry pair for your review.
Thank you once again for contacting KitchenAid. Please let us know if you have any further questions.
"Extra Info From Me"
I wasn't sure if these Web-Site Addresses would come up as a Link, so I chose to leave the Addresses included in the contents as well, just in case.
http://www.kitchenaid.com/catalog/shopping_options.jsp
I'm not sure which of these are supposed to be the Pro-Line Site. I tried to go to the top one, but it didn't have any info. I haven't tried the other Site below the first one as of yet, maybe there is some info there about the new Pro-Line Machines.
http://www.kitchenaid.com/catalog/shopping_options.jsp forum.kitchenaid.com