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Yes, there is absolutely a proper way to load a Frigidaire. It is loaded in quadrants. Imagine an X in the tub, load it that way stacking as you go. In my 1-18 I fit in 8 full size bath towels and top it off with around 20 washcloths, set it to maximum fill and maximum wash time. In about 10 to 15 seconds they're turning over nicely and come out smelling great!