Non-spinning, 2016 Speed Queen top load washer
It could certainly be clothing caught between the tubs, it could also be a bad transmission drive pulley or the cams right above it, when you took the front of the cabinet off, did you see any signs of water leaking from above the transmission or rusty stains inside the cabinet that might indicate a bad top bearing and bad seal ?
In any event, I would pay the authorized Speed Queen dealer to inspect the machine, it’s always best to use an authorized service or especially if you suspect it’s something serious.
If the first people were wrong, I would ask for the service call cost back.
John
It could certainly be clothing caught between the tubs, it could also be a bad transmission drive pulley or the cams right above it, when you took the front of the cabinet off, did you see any signs of water leaking from above the transmission or rusty stains inside the cabinet that might indicate a bad top bearing and bad seal ?
In any event, I would pay the authorized Speed Queen dealer to inspect the machine, it’s always best to use an authorized service or especially if you suspect it’s something serious.
If the first people were wrong, I would ask for the service call cost back.
John