*Request* Service Manual For Miele w1065/w1070/w770

[launderess]

Or the their equal as it looks like one is on one's own for the shock absorber swap/repair on my w1070.

After spending the past week making telephone calls not one Miele certified repair service in the metro area will touch my machine. All are spewing the same line from MieleUSA corporate, that the machine is "old" and they no longer support.

Indeed one company was just sat down early this week by MieleUSA's service top man,and told to back off on offerig service to *older* applainces including washing machines, dryers and dishwashers. It appears MieleUSA is becoming like Microsoft and early versions of Windows; once they say no support is offered, they mean it.

Could contact the odd local appliance repair service but several things put me off on that idea. First one is likely to know more about this machine than they do, and after my experience with the Whirlpool portable the costs are likely to be way more than Miele would have charged and that is saying something.

Oh and it's not just the 10XX series of washing machines and so forth that are falling under the category of "old", but some of the 19XX washers and their matching dryers, "G" dishwashers from the same era and so forth.

Though Wiljann took his YouTube vids down, one thinks one remembers enough about how he swapped out shocks on a similar unit. Ideally the unit should be tilted towards it's side but working from the front is possible. It's a tight squeeze, but possible.

Again if anyone could offer any assistance I would be much obliged.

Thanks in advance,

L.

 

[foraloysius]

Have you seen this? They don't give it away apparently.

http://www.servicemanuals.net/ServiceManual/MIELE/W770%20SERVICE%20MANUAL/660122/detail.aspx

 

[launderess]

Thank you for that!

Upon further application and information from across the pond, the EU version of my machine would be W 756. Pipe:

http://kleinanzeigen.ebay.de/anzeigen/s-anzeige/miele-de-luxe-electronic-w-756/77222120-176-2434

 

[ozzie908]

What does " Pipe "

At the end of a sentence signify ?

Sorry for being igorant !

Austin

 

[launderess]

Pipe

To see or notice.

Pipe:

http://www.swinginsophisticats.com/id19.html

 

[bosch2460]

Laundress....

Do you have any Miele dealers near you? You might want to try what I did, and call the dealer, and specifically ask if they have any closed out Miele washers in warehouse somewhere. That is how I got my 1966...for half the retail price. I only had one dealer in my town, and they were able to find me 3 of the 220v Miele's that were in a storage warehouse 3 states away. That was 5 years ago...but it might be worth a try!

-Joel

 

[launderess]

Thanks Luv, Way Ahead Of You! *LOL*

Found a dealer that has both 4840 and 3033 or 3055 demo models one can order and have shipped. We're only waiting to decide which to choose after sorting out needs versus space available. However while the 1070 isn't going anywhere for the duration it does seem wise to have something else to handle day to day work.

Miele USA offered a *discount* on a newer unit but that price could be found lower from above.

Can also find many persons selling *barely* used or NIB 4840 and 3033 washers on CL and other places, but would rather just go ahead and purchase a modern unit new. Unless the seller is offering a real cheap price methinks it is better to simply put the unit on a credit card which will extend the orginal warrany. Also if the "used" unit turns out to be a lemon one is back to square one dealing with Miele service. A new or even demo unit will have a full warranty so aside from waiting to have a man show up, the rest is on Miele.

Oh about shipping via dealers. The aformentioned dealer told me that Miele corporate read him the riot act for shipping units outside his local area such as to the mid-west or west coast, so now he no longer can do so without the threat of loosing his dealership.

 

[foraloysius]

W756

I'm confused, I thought the W1070 had three dials and a few buttons, this W756 has two dials. IIRC a W1070 is a W1065 with a door. A W1065 would be a W765 on this side of the pond.

Confused in the Netherlands...

 

[launderess]

Yes, That Is correct

Three dails and a row of buttons for the 1070/1065, and the 770 does seem the close cousin from across the pond. Don't know what came over me, must be suffering from Mieleitus.

 

[launderess]

How To Tear Down & Rebuild A Miele W700 Series Washer In You

Have to tip one's hat to you EU Miele *lovers*! I mean they do things that MieleUSA techs either cannot or will not do outside of a factory.

Case in point, pipe:

<iframe width="640" height="360" src="" frameborder="0" allowfullscreen></iframe>

 

[launderess]

Stick A Fork In It, It's Done

Did a quick load in the Miele eariler this evening and noticed that the boot is slightly wrinkled on one side and one side of the drum is slightly lower than the other. There are a few causes that come to mind:

Shock absorber has gone or is going.
One or more suspension spring is gone or going and or
One or more of the shims used with suspension springs is damaged and or gone as well.

Don't wish to cause more damage to the unit so my baby will be sidelined until things can be sorted. Will order the shock "kit" from Miele which if it is like the ones seen in the EU should come with a new set of springs and shims as well.

Pardon Our Interruption...

 

[launderess]

Opened Up And Peeped Into The Miele Last Night

Found one of the mounting brackets has snapped off. Not sure what exactly they do but the shock absorbers and springs looked fine. You can see the brackets in the picture below (from Internet).

Price of a new bracket and screw runs about six USD or so, but snarly tech wouldn't tell me what the things do and how to put it back.

 

[whirlcool]

With Miele machines rumored to run flawlessly for 20 years or more, your experience is certainly not going to bring new buyers of Miele laundry products. I think one of the reasons people buy Miele is because they think it's going to last longer to offset the high original cost.

But if you get only 10-12 years or so out of a Miele washer, then where is the savings? Especially if Miele tells you it's an "old" machine and won't service it any longer. Their actions devalue the brand image down to that of Electrolux or Frigidaire.

 

[brisnat81]

Hi Allen

Laundress's machine would have to be approaching the 20yo point as by the early to mid 90's they were all pretty much electronically controlled. The Three dial mechanical control machines were gone from the rest of the world by then.

Depending on who owned it before her, it would be well on its way to the 10,000 hours that its rated for.

My 5 year old Miele is up to about 2700 hours at the moment, without a flinch, so it should be on track for the 20 year mark. The sad part about it lasting so long, is that I have no reason to upgrade to the new 8kg models.

Michaels mums machine is now 7.5 years old and other than the springs being replaced under warranty, its needed nothing else. Its display doesnt allow me to check the run time.

Its not entirely fair to blame Miele in this instance, with the limited number for those early models that would've been sold, the fact that they could easily be 20 years old, Miele would appear to have honored their 15 year part availability promise after the machines went out of production.

I disagree with their line on brittle wiring etc, my W423 which is 35 years old has not such issues. If they dont want to service the machine they should just say so. The rest of the world doesnt have the stringient servicing issues that the US Miele sales design seems to.

Cheers

Nathan

 

[launderess]

Does anyone know what those black "mounting brackets" as seen above actually do?

*Think* may have found someone to do the shock absorber repair but another callout could be in order. Just like doctors it appears repair persons aren't always happy with other's diagnosis and want to see for themselves.

After opening up and so forth of the Miele last night noticed as one was securing the bolts around the door that the drum was where it should be, not listing at all. So either one must lay off the gin-t's or this machine is messing with me.

There is one opinion that it mught not be the shocks at all but one or more springs need to be replaced. Again one stated that they were all attached etc when one looked inside the machine, was told that does not mean one or more haven't "stretched" out and or are no longer doing their full job.

Really hope this guy comes through. After spending several hours opening then shutting up the Miele, not to mention getting down on one hands and knees am here to tell you aren't thrilled about doint that again anytime soon.

 

[mikeklondon]

Miele USA

HI Launderess how old is your machine? in the Uk Miele say they will stock parts for a minimum of 25 years, is that the same over the pond

 

[mikeklondon]

Pipe

PIPE That's a new one on me to its would seem there are a large number of slang use of the word from having sex to, A wine cask having a capacity of 126 gallons or 2 hogsheads (478 liters).
but I have never seen it used in the context here. Good luck with your repair I'm just going to talk to someone who has a number of Miele manuals in your pic that looks very like ones we used to use in care settings and the guy I still know used to be our service tect

 

[launderess]

Pipe:

Goes back to the 1930's at least but not with any sexual innuendo,that is a modern usage.

In the film "The Women" when Sylvia and Edith go to sniff out Crystal Allen at her job they are busy trying to guess which shopgirl it is:

Edith: I don't know why you overlooked her
Sylvia: I do, pipe (with a sly and knowing look points to Crystal Allen behind her counter looking quite pleased with herself).

 

[launderess]

Age of machine

At least fifteen and while parts are still to be had in the USA, the number is slowly dwindling as MIELE USA no longer imports them from Germany. Some parts are now simply NLA.

OTOH there is a good number of things shared with later and or other Miele washing machines, and thus those parts are in production and or can still be had.

Problem MieleUSA faces with these "older" appliances is the number of techs trained to repair and or know about such things is decreasing. Many have retired and or passed on while the newly hired replacements are mainly trained on new/current models.