Samsung Washer Explosion Repairs

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earthling, you're completely right! I've wondered that for a long time. Lots of newer top loaders have totally foregone the out of balance trip switches. GE, WP, Samsung, Frige, Elux etc.
Only in the last few years of high tech washers have the out of balance trip systems come back, and only on a few brands.
It really is a critical failsafe, especially with these high spin speeds we're at again, and with mostly plastic washers. (Even though there are some amazing plastics out there, honestly).

Whirlpool's FL and TL machines ARE using sophisticated G sensors on their tubs to control out of balance situations. My Maxima must've had some items shift in high spin one day, causing it to loudly vibrate. The machine caught it and immediately killed the cycle. It was far along in the cycle so it just ended. But if not, it likely would've rebalanced and tried again.
WP's TL machines can sense vibrations even if your feet aren't level or if your floor isn't stable, and it will throttle the high spin to those conditions.
Shameful Samsung, and many others, are cheapening out and totally relying on the limited ability of their balance rings.
Being in engineering, there are only two options I foresee.
The engineers did have a system, and it got overruled.
OR, they contract outsourced some of the design, and the less experienced engineering contractors did not consider an emergency system, likely because the client [Samsung] said don't bother.

As for why companies abandoned the pedestal suspension, because it's actually less forgiving with vibrations, and higher spin speeds would not meet the smooth, quiet operation that customers demand. More stable? Maybe, but if there's anything that the balance rings can't handle, all those vibrations would immediately get sent to the floor.
If you get into a harmonic frequency situation, especially at these new high speeds, you can start to do REAL damage to peoples' wooden 2nd floors. Where laundry is increasingly put.
Old days had the washers in the basement or garage, on concrete slabs. There's no concrete on 90% of peoples' 2nd floors.
Hanging suspensions totally isolate vibrations and frequencies from the cabinets and floors.
 
Yesterday vs. todays

GM Frigidaire washer's, or any for that matter were heavy well engineered machines.
That's why they didn't fly apart.
Now it's lighter weight, less metal, lighter metal, more plastic, less raw material use, less energy use to use and recycle.
Top load washer suspension rods are thin, granted there are four, as opposed to three heavy thick ones on old Whirl pool belt drives. The tub is sprung from them, not anchored in heavy rubber snubber mounts from the cabinet.
Just the steel base that the heavy gear case, motor and pump were supported by weighed more than those combined.
It's sort of like comparing a hoola hoop spinning around your waste, to a brick on a length of twine being spun at arms length. Gravity is gravity, and mass is mass. If there isn't substantial mass to contain inertia, look out, you may end up with a rogue planet, or washer basket.
 
Suspension system is not the problem,

The tub is tearing apart at the seams due to shifting weight at high speed. No sensor could prevent this problem, because it only takes a split second to happen, and the tub can't be slowed fast enough to help.  The problem is a very weak tub with crimped seams, any good washer tub has welded seams.
 
That's wrong. It's not the Candy&#92Hoover situation; this is just sudden weight shift. I haven't seen a split inner tub on any of the videos of these.

To the americans: That is what Candy&#92Hoover managed to get to happen at speeds of up to 1600rpm.



Just skip a bit around and look at the machines. They had a faulty spot welding system on pretty much all of their machines back then, which caused the drum it self to rip open along one side during high speeds spins. The drums sometimes managed to pierce the top and/or sides of the machines. Pretty brutal.
 
Another reason

Might be all the Columbia wear and The North Face outerwear that people are wearing now. Years ago, men wore trenchcoats and overcoats to the office, now it's all North Face parkas. While coats used to be sent to a dry cleaner, people wash Columbia wear, which is more waterproof. I think it would help if places like ski areas had laundromats with those big Milnor washers that can handle bulky and waterproof ski and snowboard wear so that people would not have to put those clothes in their Samsung.
 
I think it depends on which accident you are talking about. Yes, there were drums that split open (mostly frontloaders, I think). And there were some HE TL machines where the failure mode seems to have been one of the suspension rods broke.

And then there are the machines where the weight shifted during high-speed spin -- some of those machines self-destructed and some of them banged until one or more of the suspension rods broke and then they self destructed.

For people who don't know here, yes, it is true that as a general rule one can do more damage by suddenly braking a tub at high speed than by controlling the speed, particularly as it passes thru the resonance speed(s).

On the other hand, computers now are way past millions of calculations per second, and catching emergency situations is not hard to do if you have the right sensors and software, which some of those machines seem lacking.

Just to give you an idea, this is not exactly what ABS, Traction Control or Electronic Stability Control systems do, but it is similar: you are monitoring the speed of several parts and if they are not within what's expected, you can use the motor and computer (if the systems are working and the defect is say, a broken suspension part or a faulty bearing) to slow down the speed safely, avoiding the resonance speeds as much as possible (that is, spending the minimum delta time in there). I've seen very large machine tools with way more inertia and speed brought down to zero movement in less than a quarter second using the motor as an electric brake.

The problem here is not engineering. It's cost and what market it's aimed at.

An engineer at Maytag many years ago was talking to a technician I know and the tech guy was giving the engineer grief. The engineer said, basically "we design the fridge so it won't break for over 50 years, but then the bean counters come and say, 'no I do not think you can sell a 10,000 bucks fridge, make it fit into 500' until lots of parts are cheapened and essential systems are designed to last less than 10 years."

Like I said, a very cheap system can simply monitor the motor speed/electric current. A little more expensive (not exactly extravagant, current cell phones and video game players have several of these) would have one or more gyroscopes and other cheaper sensors. And if you do want something that ignores unleveled machines or bouncy wood floors and just measures *directly* how close the tub is to hitting the machine walls, lasers, mirrors and laser sensors are basically a dime a dozen.

And in any case, there are plenty of wash baskets still being made with one, two and sometimes three balance rings, and some of the systems have very sophisticated balance rings at that.

A combination of those systems can make quite a smooth running machine.

Then again, so can a good cycle chart -- a lot of the vertical-axis washers from our past that ran at high speed with very little or no problem seemed to start spinning and pumping the water out, instead of pumping out and then spinning, thus giving time at progressively higher speeds to make the water weight shift out of waterproof items (who has never washed a plastic shower liner curtain before?) until it can spin at high speed. Front loading washers that tumbled both ways for a couple of minutes and then slowly sped up also seem to have very little if any problems, and they can always stop and try again in case it's not balanced enough.

I don't think the problem is technical. The problem is people who have never done laundry before with undue influence in the design that then gets either *no* testing or minimal testing.

And honestly, I'm tired of the "blame the user" attitude. If you were visiting someone who has been sick and unable to keep house, and you see their clothing or shower curtains etc, yeah, you too will be tempted to put them in the heavy soil cycle and move on with your life helping the person or cleaning their home. We are not talking about silk negligees here, most current washable stuff is plenty strong for a normal hot wash and high spin. The thing that makes the biggest difference is some stuff benefits from a cool-down phase so they won't get excessively wrinkled.

Anyway, if anyone wants to know why current customers are dissatisfied with some of their washers, just remember that no matter how cool a washer looks, it can't just sit there looking cool to justify the over 1,000 bucks price. It has to wash, rinse and spin at least as well as the 250 bucks washers of 20 years ago.

Cheers,
-- Paulo.
 
I'll say it before and I'll say it again...

User error should not cause the machine to self destruct. Or any other machine for that matter.

Worse case scenario should be that the machine should just fail to get the clothes clean or spin-dried.

I agree that this is certainly a engineering issue that could have been avoided. At least now I know why they're using hanging suspension instead of pedestal suspension.
 
<blockquote>
Combo52 related a story in a thread somewhere around here of someone's Frigidaire that destructed during 1140 RPM spin

 

 

 

Someone indicates singular.  As in 1 machine.  Darn good track record when compared to the Samjunks.

</blockquote>
 
If someone wants to make ANY machine fail they can, if they try hard enough. Under normal use, the old Frigidiare washers NEVER had any kind of a problem like that. The old Frigdaire washers were built like tanks and many were used like that too.
 
These things spin ridiculously fast. Even my new Maytag spins slower...900 rpm max and slowing it down a bit seems to help. But yeah, people don't know how to do laundry. You have to be more careful these days in modern machines with how you load items. My coworker had a new Samsung TL and he absolutely loved it...he traded it for a FL when they did the recall. He likes the new one, but does miss the old one. LOL
 

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