We have a brand new Samsung refrigerator, and it's the biggest pile of $1100 junk I've seen in my life. The icemaker - just as combo52 said - is an absolute joke. Oh, you wanted crushed ice? Too bad, today it feels like cubed. And tomorrow it may be the opposite. And at least once a week I have to take the entire ice caddy out of the door and use a butter knife to break the frozen "snow" from the inside of the grind chamber and from the chute, or it will get the the point of not dropping out ice at all.
The shelving system is also terrible. You only have 2-3 configurations to use because the shelves are all different sizes, not to mention there are only a few support rails to actually mount them on. That said, you either have a bunch of small spaces for short items but none tall enough for a milk jug or tea pitcher, or you have way too much head room for taller items, which turns into wasted space that could have been used for small things.
One more annoyance is that the filter indicator has no function at all. It is blue whenever the ice or water dispensers are being used, and after about 5 months it is supposed to turn purple, and then at 6 months, red. We were on month 9 before I finally said screw it and replaced the filter, and marked the date on it with a Sharpie.
My job was to research and select the appliances, but my boyfriend asked if he could pick the refrigerator, so I said okay. I gave him full notice that I was wary of LG and Samsung because of how new they are to the appliance market, but it seemed like a pretty decent machine at the time. He liked that the LED lights fade in when the door is opened; a feature that I don't even notice anymore. I now regret letting him get it and not steering him to the WP/Maytag. Hell even a GE would have been leaps and bounds better than this thing.
