marksb13
New member
I have a top load washing machine. I will explain my problem but want to state that I'm pretty sure it is the set up or the soap and not the machine because this is the 2nd machine and the problem happened with both of them. We moved our washing machine from the basement to a dedicated laundry room on the main floor of our house. The machine hose (drain) is connected to a standpipe that's 42 inches high and close to the machine. Since we moved the machine, I have replaced the one we moved, then got a new machine that had the same issue and am now on the third machine. This has been several years of frustration.
We run a cleaning cycle with washing machine cleaner or just vinegar once a month or so but still every once in a while we find streaks of scum on the clothes when the washing machine is finished. Nobody else we know in our neighborhood has this issue. We have three kids and do a lot of laundry. We are using Tide pods but have had the same issue using a very small amount of liquid detergent. We always leave the lid open and there is plenty of air circulation in the room.
I have checked the set up several times and the heights and distances all seem good and different types of soap have resulted in the same scum eventually. I can't imagine moving the machine upstairs could cause the issue but moving it back is no longer possible. Any ideas what could be causing our problem?
Thanks for any suggestions or solutions.
We run a cleaning cycle with washing machine cleaner or just vinegar once a month or so but still every once in a while we find streaks of scum on the clothes when the washing machine is finished. Nobody else we know in our neighborhood has this issue. We have three kids and do a lot of laundry. We are using Tide pods but have had the same issue using a very small amount of liquid detergent. We always leave the lid open and there is plenty of air circulation in the room.
I have checked the set up several times and the heights and distances all seem good and different types of soap have resulted in the same scum eventually. I can't imagine moving the machine upstairs could cause the issue but moving it back is no longer possible. Any ideas what could be causing our problem?
Thanks for any suggestions or solutions.