My Speed Queen front loader, not quite a year old, has gotten to the point that it walks during virtually every load. When new, it only did so with a full load of towels, and even then not every time. The walking occurs when the tub swings back and forth to balance the balancing balls, and it will walk an inch or two or three with each tub swing. It stops walking when the tub swinging is finished and it revs up to spin, at which point it is perfectly smooth and vibration free.
This machine is awesome and produces the best laundry results I've ever had. In fact I want to buy another -- the stack model -- but I'm hesitating now, because this walking issue is getting really annoying. And if the stack were to walk, it would pull the dryer vent out of the window and could break the dryer gas line.. Luckily it always walks in the direction where the floor slopes down, away from anything I wouldn't want it to hit. I even tried putting drywall sanding screen under the two front feet, thinking the friction would help. Nope. And I tried wedging shims under it by the leg that always slides. No help. And the machine is perfectly level.
What's the deal here? Should I make a service call? Is there a balancing sensor that could be defective?
I hesitate to have a service call, though. Three people here seem to have had nothing but even more problems after service people began tinkering with their SQs.
Thoughts?
This machine is awesome and produces the best laundry results I've ever had. In fact I want to buy another -- the stack model -- but I'm hesitating now, because this walking issue is getting really annoying. And if the stack were to walk, it would pull the dryer vent out of the window and could break the dryer gas line.. Luckily it always walks in the direction where the floor slopes down, away from anything I wouldn't want it to hit. I even tried putting drywall sanding screen under the two front feet, thinking the friction would help. Nope. And I tried wedging shims under it by the leg that always slides. No help. And the machine is perfectly level.
What's the deal here? Should I make a service call? Is there a balancing sensor that could be defective?
I hesitate to have a service call, though. Three people here seem to have had nothing but even more problems after service people began tinkering with their SQs.
Thoughts?