Being German...
I can say, Miele is by far the best that can happen to certain types of consumer.
Type 1: A BOL Miele here is the best for some older consumers (60-65+). Washes and rinses the used ways, results are good, quality is perfect (as long as it is one of the BOL modells with the 3-digit display and the one-knob-interface) and they will have no trouble using them and won't have any problem with faults.
Type 2: Stressed consumers (aged from 25-50 years) which are done with no quality cheap washers that wash 4h and still have bad results. A nice one-line-display modell with chrome door and they are good to go. Has some features, washes fast enough and gives anything they ask for (mostly running all day long without issues).
Type 3: Smaller families. The get certain capacity and well thought programms for some price, while still trusting into something that works.
But there are consumers who just do not connect to Miele. Types like "I don't care how to wash" and "I have ______ (enter number of children from 3-800) children and need to wash lots and lots of clothes!!!" and, last but not least, "I want bling bling and nothing else".
Lastly, I have to admit that we went away from Miele because we are the 2nd kind of Miele-Non-Connectable household. We wash for 7 of us and even with 2 washers, we have to run at least 7 cycles a week in our Panasonic and a Miele is just to small! And think about the Miele that was even smaller! Ran 10 cycles a week! But we know what we have choosen and yes, it is boring that the Pani already has broken shocks (started measuring the spincycle-times now), but better that haveing our Miele running all day long and still not better results!