My sis works for a beauty parlor (she hates it when I call it that!) that moved into their current location about four years ago. They installed a Frigidaire f/l washer and two dryers on the main floor and another washer/dryer set upstairs where the facial and massage rooms are. There have been no problems with the set upstairs and I've worked on the downstairs machines twice in four years. These machines run nearly constantly during working hours five days a week. Towels, capes, etc. in addition to the hair clips, pins and loose snaps and buttons from capes that invariably get loose inside the washer & dryer. So far, we have only replaced the shocks on the washer and the front drum slides and felt seals on the dryers. Not bad in my opinion for that much use. Leave the washer door open after using so the machine can dry out - crucial for ANY washer to prevent corrosion and bacterial growth. For regular home use, you shouldn't have any trouble with the door handle - most brands all use plastic in some form or another in the handle and as long as you're not moving the machine around or picking it up with the handle, it should be fine. A good tip to remember is really common sense, if the door is locked - it won't open no matter how hard you pull. Treat it well and it will perform as it was designed to.