Todd and Jason, here are a few diagrams I created using scans from a Hotpoint service manual. I believe what could be wrong with Todd's Hotpoint is the Brake Pads (colored in BLUE) might have fallen off the Brake Plate. I’ve seen this happen twice before with clutch plates, brake plates are very similar so I can easily see how this could happen.
The parts come apart in the order you see in the first picture, but in order to do this you are going to have to gently turn the machine on its side and remove the cross brace. All servicing of the brake parts must be done from underneath the machine, not from the rear panel.
I know this might look a bit complicated, but if you have this in front of you while you are looking at the machine it might make more sense. Let me know how I can help. I wouldn't use that machine anymore until this problem is corrected.
If the brake pads have fallen off you can JB Weld them back in their proper place.
The parts come apart in the order you see in the first picture, but in order to do this you are going to have to gently turn the machine on its side and remove the cross brace. All servicing of the brake parts must be done from underneath the machine, not from the rear panel.
I know this might look a bit complicated, but if you have this in front of you while you are looking at the machine it might make more sense. Let me know how I can help. I wouldn't use that machine anymore until this problem is corrected.
If the brake pads have fallen off you can JB Weld them back in their proper place.
