Ralph (Chachp):
Wow!
Yeah, I've heard of the problem, thank God it never happened to me 'cuz I was lucky enough to be reading posts from people who had one.
You have a sweet machine! I've seen them at Lowe's about 15 years ago or so, was severely tempted, but at the time we were dealing with moving home here, so I figured, I'll just get one in a couple of months or so, and then they disappeared. I believe they may still be made/sold in Europe, but Bosch doesn't import them here anymore.
A few years ago (2008, I think?) they released the new Universal Plus here, and I got one. It's just wonderful, I love it, even if it doesn't go in a drawer. A little after that, I got a Bosch Compact for my parents, they love it, and I got to use it at their home too, very nice. I hear a few years ago they stopped importing the Bosch Compact, there was an uproar about it, then they started importing again -- the only cons I noticed with the Compact were the bowl was on the small side (4 quarts, I believe), which is no surprise, and the need to put the head in the "Park" position to lift it, but even then, I liked it better than the KA. The Universal, just like your machine, doesn't suffer from any of that.
I finally found a YouTube video that I wanted to post here a few days ago, some other company which also sells Bosch Universal showing a bunch of comparisons, some of them silly (most mixers can shred chicken breasts), but some more interesting, like the uniformity of the dyed dough. They also make a recipe for over 400 cookies -- the interesting part for me, is they start with the cookie paddles, but then, when the dough gets too heavy, they switched to the kneading dough hook. That's good to know, not that I've ever made that many cookies or intend to, but I'll keep that in mind in case I need to process heavy cookie doughs.
Cheers!
-- Paulo.