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Stupid question

I haven't kept up with the most fine tune points about this saga, but my question is this--with a mechanical timer, what is preventing you from resetting the machine at the beginning of the final spin, once finished, and let it spin again and hopefully it reaches top spin speed before the conclusion of the spin period, especially since it's not having to deal with pumping out a tub of water and sopping wet laundry.
 
i have done what appnut mentioned a couple times with my filter
flo when it has thumped away imballanced when i was away from
it and didn't get up to speed..
My two '84 "marathon"speed queens(with belt driven pumps,but
quite simular to the modern versions including the tubs)
actually have a pretty fast pumpout and get up to speed fast.
Seems to be some varience in the quality of "clutching"belts
used in certain washers these days
 
Angus,
First thing I would do tomorrow is call "Ted" (the owner?) up and tell him to fire the ass----- "technician" who did not repair the machine. Mistreatment of a customer who did cooperate as you did has been upheld in the courts as reason for termination (and Not collecting unemployment). It sounds like you have been entirely reasonable and did not deserve to be treated that way.

Then the second call would be to Alliance to find out who they could send to fix your washer and tell them your experience with this service company. If Alliance cares at all, they will dump that company and send out a technician who knows what they are doing.

If they (Alliance) cannot recommend another technician ask them to send the parts at no charge - probably cost them less than to have service and with all of us here you can fix your washer.

By the way, I am Irish (from both sides of Ireland) and I can shout too!
 
To answer Bob's question...as I am having this issue as well with my washer...I have done the reset the timer to the final spin and for some reason sometimes it will reach top speed but most times it does not. I am doing laundry again tomorrow and I am going to see if she still does the slow spin again. I usually dont have an issue with the first 2 loads...its the loads after that I have problems with. I ruled out the fact that the rinse water is ice cold this time of year so that shouldnt matter. I too know the sounds of my machine and I know when its at top speed.
Agitation isnt affected.
 
Angus.........

Yes ,being Italian, I do understand the blind rage...LOL, please keep us posted as to what happens, I hope you get it resolved soon, there definitely more servicers in Connecticut.
Take care,
Mike
 
My machine empties fairly fast and used to hit the full spin speed early in the cycle. To Mike's point, I have re set the timer and just got another slow spin. Also to Mike's point, it does seem to get worse with successive loads - although the first load isn't up to normal speed either.

And yes, both Ted and Alliance will get a call tomorrow.
 
seem to get worse with successive loads

Hmm. Two machines with almost exact occurrences start symptoms start happening after two loads. Definitely an issue and I'm wondering if it's something in a design which is causing whatever to start happening after successive loads.
 
Could it be possible that somehow the motor is running on the delicate speed during spin? That might explain the dampness, but is that possible?

Which also brings up: Years ago, didn't Consumer Reports say that Speed Queen and Amana had higher-than-average spin speeds? Would the current design be higher than average?
 
Sorry, I don't think it's a design flaw. One manchine is almost five years old and praobably just needs a new belt, after five years of use, and Mike didn't you once say your tenant is using your machine?? I'll bet they are overloading it, check it out. I suppose it is good that something like this happened so we know to be more vigilant with the serviceman. Angus, I am sorry but you should not have been on a conference call during your first repair. Ask questions, knowledge is power, just like you did on your second visit. Tell the repairman you want your belt changed, but first confer with someone from Allinace about your experience.
Mike
 
Oh yeah, and let's not forget these are the same machines that get used constantly in laundromats.
 
my AWN412

I also have a Speed Queen (model #AWN412) top-load washer, and from reading these posts, I wonder what I should do to avoid having any of this trouble with my AWN412 washer?
 
Measurement

I wonder if there is a measurement that is used to determine when a belt is worn beyond its usefulness.  I suppose everyone with a machine over a year old could order in a new belt and compare the thickness.  Then make your own judgement on when to replace.  I suppose a worn belt would also reduce the number of strokes per minute as well as top spin speed.

 

Malcolm
 
SQ WASHER BELTS AND OTHER BRANDS TOO

The best way to tell if you need a new belt for any machine is to compare it to a new one. If you can see noticeable wear, glazing, cracking, stretching and piles of black belt dust under the motor pulley you may need a new belt. Severe overloading is not good for any washer or dryer but I believe far more damage is done in the long run with under-loading. Most of the parts that will ware out in a washer, dryer and dishwasher will do so based on the number of cycles the machine is run not an occasional large load. Almost all W&Ds today are built to commercial standards and we actually see very few problems that can be attributed to overloading. All three types of machines are far more energy efficient with full loads, also full washer loads balance better and actually reduce ware on bearings and suspension systems, this is especially true of the new FL and faster spinning hi efficiency TL washers today.
 
Almost, but not quite. When we left off, I had that altercation with the repair tech. The following Monday, I called the owner, who agreed that I still had a legitimate problem and he would order the new idler pulley, belt and bracket. One week later and no word, I contacted him again and was told that one of the parts was out of stock and they would have to order it from another supplier. Meantime I called Alliance and talked with a customer service rep. He was quite patient and helpful and suggested I find out where this servicer was ordering these parts and let him know. His take was that this was most unusual as there were plenty of these parts available.
Last Saturday, I went to the owner and got the information I needed. He was quite affable and reiterated that the parts should have been changed. Yesterday, I received a message from him saying that the part were back ordered indefinitely and that he spoke to "Kevin" (remember him???) again and he decided he agreed with Kevin that my problem was too much detergent. He went on to say that he would refund the amount of the original service call and that if I insisted on having someone do unnecessary repair work, I should call someone else. Finally, he pointed out that I should just run a load of hot water with 3 cups of bleach to fix the problem.

So, called Alliance again and reported this situation. The rep offered to send me the parts directly and suggested a few other servicers in my area. He also asked me to let him know the outcome and apologized for the entire incident. He was particularly disturbed by the fact that Kevin's original "repair" was to clean the existing idler pulley and spray it with WD-40. Anyway, I probably shouldn't have gone as far as I did with Ted's, but I had paid for the service call and figured I could give the old man a shot at correcting the situation. Unfortunately I didn't figure that Kevin was his son...

Hot water and 3 cups of bleach??? Really!!!!!
 
We've had good service out of "A&E" I think is the name after a few bad incidents from "local" repair people on my mom's Whirlpool products.
 
What shocks me is that you would think a small local outfit would want to put their best foot forward. I can't believe they aren't struggling amid the competition. On the other hand, I guess if you charge $85. for a service call and spend a whopping 10 minutes (like Kevin did the first time) and don't actually do a proper repair, you can rack up quite a bit of dough squeezing in as many "repairs" in a day as possible.
 

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