Well.... turns out what I sent didn't work real well. I guess like a vintage washer or dishwasher, it's a good bet to get the service manual before you start to mess around!
However, here are some very general steps that I sent to Chuck:
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<blockquote class="gmail_quote" style="margin: 0px 0px 0px 0.8ex; border-left: 1px solid #cccccc; padding-left: 1ex;">- unplug the toaster and allow it to cool completely before attempting to take it apart
- remove the toast lever knob. On some older models, there may be a set screw that holds the knob in place.
- remove the knob of any other controls such as the lighter-darker selector. They may pull off but in some cases, they may also have a set screw
- turn the toaster upside down and examine it to find the screws which hold the base to the toaster body. *if possible, take pictures of the toaster as you disassemble it* Remove the screws and set aside.
- the base can now be removed
- there may be additional screws to be removed in order to remove the toaster shell. When all have been removed, carefully loosen the shell from the toaster body. Carefully lift the toaster body out of the shell.
- examine the toast lever mechanism and gently lower the lever as if you were making toast. Observe if the lever hooks on to a bar or slot. If it does, gently pull that bar or slot down -it should release the toast rack mechanism. If not, raise the toast rack manually, then check to see if the release bar can be moved. It may be stuck or have changed position in transit. Gently try to lower the toast rack again and release it by moving the release bar. *note - the release bar may move on another bar or rod and require a small amount of lubricant to move smoothly. If so, apply only a high heat automotive lubricant.
- if the toaster mechanism can be placed on a heat-proof and non-conductive surface such as dry wooden chopping board, I would recommend testing the toaster before reassembly to ensure the toast rack is releasing. If not, observe the release bar as the toasting cycle progresses. Allow the toaster to cool, then re-assemble.</blockquote>
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Now, this was written with a GE Toaster in mind (just because that was the last one I worked on...). The mechanisms of brands like Proctor-Silex, Toastmaster, and the non-radiant control Sunbeam models are similar but not identical. I'd say the best thing to do is dismantle and observe the toaster's mechanism. The attached picture is of a GE mechanism that I found in one of those old "Repair Appliances at Home" Do-It-Yourself books.
Other than that, my advice is probably not that great, alas...
