update on kitchenaid dishwasher

[pierreandreply4]

3 days after the dishwasher was install october 28 to november 1 the dishwasher leak so it will be exchange for the same model but with no damage since the dishwasher that was delivered was a store demo and it had minor damage and water leak from that spot install and pic of damage part where dishwasher leak open celling from where the leak was spoted

 

[murando531]

How was that damage not noticed before installing? And why wasn’t it tested before installing under the cabinet if the damage was noticed to make sure it wouldn’t leak? A flashlight from inside could have even caught that.

I’m glad they’re replacing it and I hope the installer is going to be responsible for the damage if one was hired. These delivery services just flat out don’t care to be mindful of what they’re shipping. We had delivery of my MIL’s washer and dryer years ago and they scooted the dryer across the road pavement before it even had its feet installed, not that that wouldn’t be any worse. Before that, the first Whirlpool 920 dishwasher had the top right side of the door crushed in when delivered. I was livid and they delivered a brand new one, but the concept of treating people’s property like that is insane. These aren’t just machines to do a job like some industrial work room, these are part of our homes and it would be nice if we could trust service and delivery people to at least treat it as such.

Always be sure to inspect what they deliver before ever signing for it. Get your own box cutter and have it handy when they get there to open the box yourself and take all the insulation away to look for dents and gashes and check that the components inside haven’t been broken or missing. You’d be surprised at how many times working at HD that I saw dishwashers come in on the truck UPSIDE DOWN, so you know the racks were slammed together and jostled around.

 

[iowabear]

Well, like most things in the race to the bottom, people weren't willing to pay for it. 

 

Small appliance stores used to have their own people who delivered and installed.  Now its contracted out by the big box stores to the lowest bidder. 

 

My favorite story about this: I had a co-worker who bought a desk from Staples with free delivery.  She said a woman showed up alone, in a beat-up pickup truck, and barefoot(!) to deliver the desk.  She had to help her carry the box to the front porch.

 

[pierreandreply4]

it was a store demo my mom said ok when she purcxhuse it but the sale clerck should of been honest with my mom and tell my mom it was not tested for leaks at store wearhouse and that it could leak when i saw the leak i cancel the cycle to trigger the drain when the new one is arrive i will be sure to check it will keep everyone updated