Makes you wonder doesn't it. I was in Sears about a month ago perusing the vacuum cleaners when I overheard a saleslady explaining to a young couple who were looking at Elux canisters why the bags were so expensive. She told them that although they were expensive that they could used for quite a few months before they would fill up whereas the cheap bags would be filled up in a week or two? They didn't even question her. Most of them are absolutely hopeless. One other time a couple of summers ago I inquired to the salesguy, who I know has worked there for +10 years, what size the air-conditioner on the shelf was because it only had a price sticker but no info. Now this isn't a store that has reams of them on display, there were only perhaps 3 and it was the largest looking. He had no idea whatsoever so I said to him well how can you sell it if you have no idea. Then another time I went in specifically to buy a humidifier like the Kenmore my neighbors had recently bought with two plastic water containers. I go in and ask the salesguy if they have the model with the two water containers and he quickly takes a look and says no, only the ones with one container. I said to him that my neighbors had just bought one and he told me that it must have been old stock. The had a big feature setup of the ones with one container on sale. So I said do they have any others and he pointed me towards an aisle, the same aisle he'd gone to check. So I walked over, and there sitting on the end cap of the aisle where he'd just been were box loads of the two water container humidifiers. That time I did complain to the store manager and told him if it was me running the store he'd have been out scraping the parking lot on his arse. He wasn't a young newbie salesguy either but had been there for years. I mean, what do these guys do all day that they haven't a clue what they have for sale. Oh, I left that store rightly pissed off and went to another Sears not far away and what a difference, the guy there knew instantly what humidifier I was looking for and actually seemed to know how they worked and the different types.