whirlpool862
Well-known member
All of the new new VMWs seem to get control board issues, actually a very common problem with these and you’re not alone. A new board is expensive but Whirlpool has issued a recall on the boards for washers that are out of warranty so they can be bought for free.
Most of them are 2023 models but a lot of the 2024 models with the non-recalled boards also have this issue.
I own the WTW4900 washer, glad it was bought before this issue became common. The board is still good on that washer. Mine is a 2014.
I think it was in late 2022 or early 2023 when the boards started to really have this problem. Not sure if the 2025 models have the issue pitched or not.
This issue has occurred on some older VMWs, tho, but not as common.
Example of an older VMW (made in mid 2013 most likely due to the America sticker on it) with this control board issue
When a VMW drains constantly, regardless of its age, it’s usually the control board. It’s rarely due to a pump issue but that can also be the cause in some cases, where the pump doesn't drain right and the board thinks it’s going to flood. Usually this is accompanied by an F3E1 code.
This is actually a safety mechanism. The constant draining occurs when the machine thinks the drum is overfilled and is going to overflow. For example, when it fills above the stainless drum, and into the balance ring, the washer will drain it out to prevent if from flooding your house. This can also happen if you cancel it while it’s filled up, it can drain for a while if you do that.
Washers like Whirlpool direct drives and GE Model-Ts, didn’t have this mechanism, meaning if there was an issue with the pressure system, the machine would just flood your house.
Unfortunately, if your VMW is older than 2023 and has this issue, the only solution is to pay 200+ dollars for a new control board.
Some VMAX units also were affected (the older ones at least), but not as common as the new VMWs.
Most of them are 2023 models but a lot of the 2024 models with the non-recalled boards also have this issue.
I own the WTW4900 washer, glad it was bought before this issue became common. The board is still good on that washer. Mine is a 2014.
I think it was in late 2022 or early 2023 when the boards started to really have this problem. Not sure if the 2025 models have the issue pitched or not.
This issue has occurred on some older VMWs, tho, but not as common.
Example of an older VMW (made in mid 2013 most likely due to the America sticker on it) with this control board issue
When a VMW drains constantly, regardless of its age, it’s usually the control board. It’s rarely due to a pump issue but that can also be the cause in some cases, where the pump doesn't drain right and the board thinks it’s going to flood. Usually this is accompanied by an F3E1 code.
This is actually a safety mechanism. The constant draining occurs when the machine thinks the drum is overfilled and is going to overflow. For example, when it fills above the stainless drum, and into the balance ring, the washer will drain it out to prevent if from flooding your house. This can also happen if you cancel it while it’s filled up, it can drain for a while if you do that.
Washers like Whirlpool direct drives and GE Model-Ts, didn’t have this mechanism, meaning if there was an issue with the pressure system, the machine would just flood your house.
Unfortunately, if your VMW is older than 2023 and has this issue, the only solution is to pay 200+ dollars for a new control board.
Some VMAX units also were affected (the older ones at least), but not as common as the new VMWs.
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