F&P's previous flat panels on laundry units (except the TOL AquaSmart and AeroSmart with capacitive panels) use tiny mechanical switches/buttons beneath the overlay instead of a membrane panel. The buttons 'click' when pressed. They rarely fail mechanically far as I'm aware. The overlay panel is subject to cracking if not handled with due care.
My GWL08 has cracking on the Start button from when my grandmother was using it. She always kept her fingernails long, filed, and polished. I could not get her onto pressing with the finger instead of the nail. The machine has had no electronic failures in 15 years. Only repair is a pump replacement.