The Price of a Detroit Bailout...
...Should be a demand for greater responsibility to consumers. All three of the Big Three have been guilty of poor after-sale satisfaction, with Ford and Chrysler being particularly remiss.
What is going on is this: Auto manufacturers, in an effort to cut their costs, are outsourcing much of their design process to suppliers and contractors, and are not testing the result as thoroughly as was formerly the case. That has caused catastrophic failure in a number of popular cars, such as the Ford Taurus re-design of 1996, and the Dodge Intrepid. I personally lost an immaculately maintained, brand-new-looking '96 Taurus at 66,000 miles due to a cooling system design flaw that should never have happened in the first place. Ford did zip for me.
Under today's system, auto manufacturers can handle such problems with a "customer satisfaction" campaign that lasts only a limited period of time. If you take the car to a dealer during that time and complain of the exact issue covered by the campaign, you may get some help. After the campaign expires, you're out of luck. Manufacturers are under no obligation to inform you of such campaigns, either. This is what happened with my Taurus - by the time my car began showing the infamous "brown coolant" problem caused by stray electric current in the cooling system, the campaign was over. The cooling system problem went on to eat my water pump, radiator, freeze plugs, and heater core, despite changing the coolant several times a year, and despite my having Ford's recommended cooling system update installed at my own expense. Ford would do absolutely nothing about a problem their faulty design process had caused, and they were legally in the clear under Federal law; only safety-system defects get a mandatory Federal recall. Intrepid owners with the 2.7L engine have had similarly horrendous failures, typically around 63,000 miles, due to inadequate oil passages in that engine.
This is why nobody trusts Detroit any more. A new car is the second-largest purchase most of us will ever make (the largest for many of us), and yet we are subject to an enormous shafting, with very little recourse. I have long pressed for a design warranty requirement on cars, where the car is expressly guaranteed against defects in design for five years, which is the length of a typical auto loan nowadays. Only by doing this can faith be restored in American cars; I can tell you from personal experience that anyone who has eaten a car through no fault of their own will never go back to that manufacturer.
Detroit has acted irresponsibly for a long time, and this request for a bailout (which is actually for government-guaranteed loans, not a handout) is one of the few opportunities we'll ever have to correct the problem. If we don't, the American auto industry will slide down the tubes, victim of its own arrogance and misguided cost-containment efforts (why don't they ever start with cutting executive salaries?). While I don't mind that for overpaid execs, there are hundreds of thousands of autoworkers and dealer employees whose livelihoods depend on Detroit, and who bear absolutely no responsibility for the horsetwaddle that's been eating away at Detroit's onetime supremacy in the world market. They, and we, should not suffer any more, but if Detroit won't agree to better treatment of consumers, then I say we'll all have to bite the bullet and let 'em die.
I'm off my soapbox now.