passatdoc
Well-known member
The diverter valve on the tub faucet was stuck, wouldn't move up/down so no longer could divert water to the shower head above the tub. The faucet manufacturer offers a lifetime warranty, if a part breaks they send you a new one. About ten years ago, the original faucet had the same problem and the manufacturer sent me a new one, free.
There are a few problems with this process:
1. The manufacturer forces you to dial their number (often not toll free) and you wait on hold for half an hour. They ship you a free part after charging you shipping and handling of $10-15.
2. I don't like throwing things out into landfills---or even for recycling---if they can be fixed.
I removed the faucet and saw a lot of lime deposit in and around the diverter gate. I placed the faucet end-first into a large measuring cup and added enough Lime Away to cover 1/3 of the faucet. I let it sit for eight hours, and returned to find that the formerly clear liquid was now milky white (from all the dissolved lime). A few taps on the diverter and it began sliding freely up and down without any resistance. I polished the exterior with Barkeeper's Friend and now it is good as new and back in service.
I think I caught the "repair, don't replace" bug from all of you on this board!!

There are a few problems with this process:
1. The manufacturer forces you to dial their number (often not toll free) and you wait on hold for half an hour. They ship you a free part after charging you shipping and handling of $10-15.
2. I don't like throwing things out into landfills---or even for recycling---if they can be fixed.
I removed the faucet and saw a lot of lime deposit in and around the diverter gate. I placed the faucet end-first into a large measuring cup and added enough Lime Away to cover 1/3 of the faucet. I let it sit for eight hours, and returned to find that the formerly clear liquid was now milky white (from all the dissolved lime). A few taps on the diverter and it began sliding freely up and down without any resistance. I polished the exterior with Barkeeper's Friend and now it is good as new and back in service.
I think I caught the "repair, don't replace" bug from all of you on this board!!
