any others with Neptune settlement?

[gadgetgary]

Now the truth!

Since installing the new board on my Maytag Neptune on Monday(along with the wax motor) it seems that my washer takes longer in the rinse portions. Before, it filled and sloshed around a 'couple of times' then drained the water. Now it seems to slosh the water around considerably longer before it drains. Is this normal? Was my washer not working properly since the beginning? I always thought that it did not rinse the clothes long enough before draining the rinse water.

Please advise.

Gary

P.S. Hope everyone had a wonderful day. Snow here this morning in CT...YUK!

 

[coldspot66]

I think the new control board has different software because the 2 Neptunes that I have do a fast tumble in the last rinse, supposedly to flush the tub boot. One odd thing it does that puzzles me: if you select extra rinse, it flushes the fabric softener in the 3rd rinse....very strange!!!!

 

[gadgetgary]

Suds

Yes, I just did laundry with Wisk HE.....did not use the extra rinse and there were some suds in the bottom of the tub boot....Never saw that. Perhaps I used too much Wisk.

But, the rinses seem to tumble a lot longer than the original. I would say maybe three tumbles before draining(0ld board), now about 15. Maybe I should alwasy select the extra rinse feature.

Gary

 

[richm]

yes, the new software changed the rinse cycle

Hi,

I should have mentioned that earlier...when my board was replaced the repair woman told me that the rinse cycles would function differently, as Maytag had made changes to the later models, with a slightly longer rinse time. Actually to me, it seems to be about double the previous tumbling time once the fill completes...not exactly sure though. Also, the fabric softener always dumps into the 3rd rinse, it doesn't matter whether the extra rinse is used or not.

My machine is also much quieter once the motor was replaced, again she told me that Maytag had also changed the motor from the one that was previously used.

Hope everyone had a great Thanksgiving!!

Rich

 

[super32]

I once upon a time had 2 neptunes. The first was a 3000. It was great for the first year then it decided it didnt want to spin or would spin and just shut off at will. After 6mos of fixing on it Maytag bought it back. I decided to go ahead and get the new 7500. I had no problems with the 7500. It was at this point I learned the value of the heater. I thought the 3000 cleaned good, but when I got the 7500 the difference was stark. I got rid of my 7500 to get the bosch. Being in the appliance field, I often get offers from manufactures to put their product in my home.

Gadgetgary,
Aside from the rinse profiles being different, they also changed the spin profile. You may find the machine doing less fussing with trying to balance the load. This has resulted in a few complaints about vibration in certain flooring situations.

Scott

 

[gadgetgary]

Rinse & Spin

Scott,

Thanks for the rinse and spin information. Yes, the machine at times 'fussed' trying to get into the spin cycle. I guess I should count my blessings that it took 8 yrs+ to break down, but, I was not able to get any money back from Maytag since it took that long to fail. I am just hoping that the same problem will not appear in the future. Hopefully, Maytag corrected that problem with the new board.

If you had the chance, would you go back to a TL or stay with the FL? And since you are in the 'appliance' business, what brand(s) would you suggest?

Gary

 

[super32]

Gadgetgary,

T/L or F/L ? I would stay with a f/l. Im currently using a bosch and have been very happy with it. If I was to recomend a brand, I probably would have to say GE. We get the fewest complaints about their products here latly. If maytag is what you want then I would have to say, go with an atlantis or any of their "herrin" laundry. If you noticed the SAV was short lived. They yanked it off the market before it became their next law suit. Also whirlpool would be another good choice as their products have always been consistantly good. As far as the "high end" brands, its a hit and miss. Some things are ok and other things have to go.

 

[gadgetgary]

Translation

Scott,

Sorry.......'herrin' laundry????

SAV?

My co-worker just replaces a 4 year old KA dishwasher after the motor died and KA would not do anything about it. Her repair person told her to go with a GE Profile, and she likes it better....says it holds more and dries better.

Gary

 

[coldspot66]

"Herrin" is the plant where the Magic Chef/Norge style machines are built. NOT the original Maytag "Dependable Care" line, which was built in Newton Iowa. I think the Maytag Atlantis line, which is also Magic Chef inspired are built in Newton Iowa also. They are not a BAD machine per se, but certainly not a Maytag!!!

SAV machines were the hybrid design of the later Amana style washers and the Magic Chef machines. They were built in Searcy, Arkansas, but have ceased production, and now only manufacture dryers. There were alot of center seal water leaks with these machines....very problematic from the start. I'm kinda glad to see them go. Whirlpool has always been my first recommendation, and GE for cooking. I do think GE quality has improved over the last 5 years, but they were pretty bad to begin with. Kitchenaid has been a disappointment as well, even though they are mostly a dressed up Whirlpool product.

 

[super32]

Thank you coldspot for chiming in. I guess I should have clarified that a little better. My only reservation about the dependable care laundry other than it doesnt exsist any longer was they had issues with the tub seal in it as well. Back in 97' they went to a new mounting stem with the center seal already attached. The new seal will only last about 3-5 years. At the price they want for the seal and the cost of labor these days most people are putting them to the curb.

Scott

 

[gadgetgary]

Longevity

John & Scott,

Since you both are in the 'appliance' business, is it your opinion that the appliance(and computer-a friend's DELL only lasting a couple of years) makers are looking for a 3-7 yr life expectancy on their products? Are no products made today to last as they did in yesteryear?
Is it unreasonable to expect any appliance made today to last at least 10 yrs????
Again my question, would I have been better off putting my Maytag Neptune(8 yrs.+) 'to the curb' and starting over? Perhaps in a few years I would be in the same proverbial 'boat' with the next washer as with the Neptune.

Gary

 

[coldspot66]

Hi Scott,

I agree with you on the mounting stem & seal kit being "cheapened" on the Maytag washer. I have one in my basement now that is only 4 years old that is leaking like a sieve. I hate to dispose of it, but am afraid to fix and resell it, as it will leak again.

Gary,

I think 8-15 years is a reasonable life expectancy for appliances today; that is Whirlpool appliances. I have seen 15 year old direct drive washers still chugging along. And when thay need service, it is usually a coupling or pump, maybe a timer now & then....easy cheap fixes in comparison to tub seals, bearings and electronic controls. My money is still on Whirlpool. They have a consistently good product line. They are weak in gas ranges, but no other mfg has better overall quality in all product lines.

Because things are changing rapidly, most ppl will pitch something sooner so they can buy the latest and greatest (i.e.) front load washers. The younger folks think they are "new", and don't place much importance on longevity as previous generations have....hence a disposable buy culture.

 

[gadgetgary]

Perplexed

Does anyone have any insight as to why I have suds appearing in the boot area when the machine is finished? Before the repair, I NEVER noticed any suds there..only water. I thought that I used too much Wisk HE the other nite, and just did a load(with less Wisk HE), opened the door at completion, and there were suds. Did not use the extra rinse in either load, and, did not use it much before the repair.
Anyone have a clue?

Gary

 

[richm]

suds....

Gary,

I thought the extra rinse time was actually better and promoted less suds than previously.

I generally have had no problems with oversudsing. Again, I only use regular Tide powder, regular Tide powder with Bleach, or regular Tide HE. I have used other detergents from the health food store, but find they do not clean as well. Tide powders do not bother me, but other detergents on the market do. I never use liquids, can't stand the smells, and I think they generally make more suds than powders. IF I use too much detergent for the load, it will lead to more sudsing. I generally do large full loads, and use the recommended amount of detergent. If the loads are small and/or not very dirty, I use less than the recommended amount. Finally, I always use the extra rinse due to my chemical sensitivities.

I did try the Wisk HE one time and thought that it made more suds than Tide. Are you using too much detergent? Are the clothes very dirty? If they are not that dirty and/or a smaller size load, you may need to cut the amount you are using.

Let me know if this helps.

Rich

 

[washoholic]

Rich, try bypassing the door switch using a spoon to push the plastic lock down until it clicks and then hold the white button down w/ your finger and it’ll operate as if the door is closed (fast spin and all).

John, I think you’re right about some Neptunes having different software, as mine always dispenses the fabric softener in the last rinse (3rd normally or 4th if extra rinse or stain cycle is selected).

Gary, on the 7500, the rinse time is increased when the stain cycle is selected and the washer automatically gives an extra rinse. Which Neptune do you have? (i.e. MAH7500AWW) Also, did you always use Wisk HE? If not, try using what you have used in the past and see if there are suds left in the boot.

I’ve been very happy with my Neptune 7500 and I did not participate in the suit. I seldom wash with cold water and I always leave the door open until the dryer finishes. Mine is almost 5 and I’ve never replaced the light bulb.

Jeff

 

[gadgetgary]

Model#

Jeff,

I purchased my Maytag Neptune back in August of 1997(when they first came out). The model# is MAH3000AWW. I actually have a brochure about it asking to put one in reserve when they first were being introduced.
I will try another load with another detergent, but, as I stated before, I NEVER had suds in the boot before the board was replaced. Sometimes, I did not use the HE liquid either, just regular liquid detergent(All, Dynamo, Gain) and just used less.

 

[washoholic]

Gary, I’m not sure what’s causing the suds in your boot, but I think the long rinse sounds like the rinse I get when I select the stain treat option. I don’t think your 3000 has a stain treat option, but it sounds like the new control board defaults to that rinse. Have you done another load with the detergent you normally use?

Jeff

 

[frostvet]

New Noise

My Neptune mah4000 is making a new noise a clicking or knocking sound when changing directions and spinning. Although, it only does it when loaded. Is this the tub bearing? I replaced the belt and motor isolaters and the squawk stopped but click or knock is still there.

Jerry

 

[maytagsucks]

buycheapwashers

I HAVE NEPTUNE WASHER AND DRYER PURCHASED IN 98 NOISEY PIECE OF CRAP BOTH UNITS . ALSO OWN GE WASHER&DRYER PURCHASED IN 84 USED AT AUTO REPAIR SHOP WORKS LIKE NEW STILL. BUT THEY DONT LOOK AS GOOD AS MY NEPTUE. NEXT TIME ILL BUY A CHEAPER MODEL AND AT LEAST THEN I COULD JUST THROUGH THEM OUT

 

[natalie]

My Neptune Sucks

Bought a Neptune Nightmare in 2000, worked great since we had a lack of water because we have a well. For a few months have been getting more suds left in the machine, and now know why! The control board and wax motor were on their way out! Now it doesn't spin at all! Husband plans to hot wire it to try and bypass the thing. (Found info on how to on line!) What's the worst that can happen, burn it up the rest of the way! At $400 quoted for a repair, I'll try this then if it's a boat anchor just buy a new GE Front loader for a few hundred more than the repair would be!! I too called Maytag who refuse to work with us. Am I the only one who didn't get the notice on the class action suit? I didn't have a clue there was a problem till mine shit the bed! Maytag tried to say I must of chucked it as junk mail! That's bull!! They are bull! And I'll never buy a maytag again! email me direct if you have anything to share [email protected]!